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Show Results For
- All HBS Web
(7,960)
- People (17)
- News (1,658)
- Research (5,279)
- Events (34)
- Multimedia (18)
- Faculty Publications (3,451)
- February 2001 (Revised January 2002)
- Case
Tracmail
By: Paul W. Marshall, Carin-Isabel Knoop and Suma Raju
Tracmail, an online customer service company based in India, is trying to handle support services (e-mail and chat) for companies worldwide. In its quest to break into global markets, Tracmail is contemplating a joint venture with a U.S. call center. Tracmail is also... View Details
Keywords: Salesforce Management; Globalized Firms and Management; Business Startups; Joint Ventures; Service Industry; Information Technology Industry; India; United States
Marshall, Paul W., Carin-Isabel Knoop, and Suma Raju. "Tracmail." Harvard Business School Case 801-037, February 2001. (Revised January 2002.)
- September 1999
- Supplement
Jollibee Foods Corporation: International Expansion
Presents interviews with CEO Tony Tan Caktiong and international division VP, Noli Tingzon, elaborating on issues and raising new issues on Jollibee's global strategy and organization. View Details
Keywords: Managerial Roles; Globalized Firms and Management; Global Strategy; Organizational Design; Expansion; Food and Beverage Industry
Bartlett, Christopher A. "Jollibee Foods Corporation: International Expansion." Harvard Business School Video Supplement 300-501, September 1999.
- 24 Apr 2014
- News
Employees crave meaningful progress in their work and find joy in making an impact
“Even incremental small wins can contribute to what we call positive inner work life,” says Teresa Amabile, Baker Foundation Professor. Amabile’s current research focuses on the psychology of everyday work life: how events in the... View Details
- July 2022 (Revised October 2022)
- Case
Sixty Years of Sylvia’s
By: Christina R. Wing, Carlton Burrell Jr., Chika-Dike Nwokike and Abby Patrick
Sylvia’s Restaurant, approaching its sixtieth anniversary this August, is a testament to the values instilled by the matriarch herself, Sylvia Woods. Despite living through an era of racial oppression and poverty, Sylvia accessed financing and established her financial... View Details
Keywords: Community; Legacy; Small Business; Values and Beliefs; Success; Expansion; Growth and Development Strategy
Wing, Christina R., Carlton Burrell Jr., Chika-Dike Nwokike, and Abby Patrick. "Sixty Years of Sylvia’s." Harvard Business School Case 623-018, July 2022. (Revised October 2022.)
- 01 Dec 1996
- News
New Releases
efforts of more than one hundred companies as they attempt to make themselves stronger competitors. He identifies the most common mistakes of leaders and managers as they try to create change and offers an eight-step process to help View Details
- 01 Jun 1997
- News
Bruce Rauner (MBA '81) Endows New Professorship
older or retired to share my good fortune," says Rauner, managing principal of Golder, Thoma, Cressey, Rauner, Inc. (GTCR), a Chicago-based private equity firm that specializes in acquiring and consolidating... View Details
Keywords: James E. Aisner
- 06 Nov 2007
- First Look
First Look: November 6, 2007
Bower finds far too many companies are managed without leadership development as an objective; as a result, when the time comes to name a new chief executive, those firms turn to outsiders. Both insider and... View Details
Keywords: Sean Silverthorne
- September 2010
- Teaching Note
Acumen Fund: Measurement in Impact Investing (TN) (A) and (B)
By: Alnoor Ebrahim
Teaching Note for 310011 and 310017. View Details
- 01 Dec 2009
- News
Broad Range of Interests Among Nine New Faculty
HENDERSON: After two decades at MIT, she brings her interest in “green business” to HBS. Major technological shifts always pose a challenge to organizations, and Rebecca Henderson (MBA ’85, PhDBE ’88) has spent the last two decades exploring why some View Details
Keywords: Margie Kelley
- 25 Feb 2008
- Sharpening Your Skills
Sharpening Your Skills: Starting a Business
and know who! How Can A Resource-challenged Start-up Grow? How Can Start-Ups Grow? For new ventures a lack of resources makes growth difficult to come by—just ask those nine out of ten fledgling firms that fail. Professor Mukti Khaire... View Details
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
“Predictions are risky, especially about the future,” according to a popular expression. Still, business is inescapably about the future—that’s what managers’ decisions are about. In the current crisis, we have daily grand predictions about “new normals,” and View Details
Keywords: by Frank V. Cespedes
- 02 Aug 2016
- First Look
August 2, 2016
corporate participation in programs that lack certification but instead incorporate civil society scrutiny can, under certain conditions, serve as a credible signal of environmental management capabilities by discouraging View Details
Keywords: Sean Silverthorne
- 01 Mar 2008
- News
Centennial Goes YouTube
$700 in six weeks guessing the weight of fairgoers large and small — earning 25â for each correct guess. Seth Klarman (MBA ’82), president of The Baupost Group in Boston, jokingly observes that he was destined for a career in money... View Details
- 18 Mar 2008
- News
Election ’08, HBS Style
bring down those costs. When the floor opened for questions, the audience played hardball. Invoking “apathy and disillusionment” and noting the small audience of no more than fifty people, one student asked, “How low a voter turnout would... View Details
- 05 Sep 2006
- Research & Ideas
HBS Cases: Porsche’s Risky Roll on an SUV
A decade ago, Porsche, the luxury car company, found itself at a crossroads. Renowned for its classy (and expensive) sports cars, the firm had taken a hit in the wake of the 1987 stock market crash and suffered in great part due to... View Details
- 17 Jun 2016
- Op-Ed
Companies Need to Start Marketing Security to Customers
the reputation of one of the greatest global brands is sullied by a tragic alligator attack on a small child. The marketer has no greater responsibility than to ensure the safety of the consumer. So why do we not hear more about safety?... View Details
- 01 Oct 2013
- News
Banking on Africa's Future
Tope Lawani Tope Lawani (MBA 1995) is a man on a mission—make that two missions, actually. The cofounder and managing partner of London-based Helios Investments, Lawani says his firm aims to reward investors... View Details
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
as several states in the West were planning a new joint program. “Those who make poor choices feel the consequences of price uncertainty most deeply.” So clearly it's important for business managers in many industries to understand how... View Details
- 02 Jul 2013
- First Look
First Look: July 2
Publications 2006 pub Matching Firms, Managers, and Incentives By: Bandiera, Oriana, Luigi Guiso, Andrea Prat, and Raffaella Sadun Abstract—We exploit a unique combination of administrative sources and survey data to study the match between View Details
Keywords: Anna Secino
- June 1999 (Revised October 1999)
- Case
Eli Lilly, 1998 (B): Emerging Global Organization
By: Michael Y. Yoshino and Thomas W. Malnight
Examines major issues faced by Eli Lilly as it evaluates the appropriateness of a focused matrix organization with extensive use of cross-functional teams. View Details
Keywords: Business Model; Geography; Globalized Firms and Management; Growth and Development; Knowledge; Management Teams; Product; Organizations; Pharmaceutical Industry
Yoshino, Michael Y., and Thomas W. Malnight. "Eli Lilly, 1998 (B): Emerging Global Organization." Harvard Business School Case 399-174, June 1999. (Revised October 1999.)