Publications

SSRN

2024
Working Paper

Intrinsic Motivation and Referrals Within Firms: Evidence from a Large Microfinance Institution

By: Natalia Rigol and Benjamin N. Roth

Many organizations rely on internal referrals between employees with differing comparative advantages. Yet when an employee encounters a lucrative opportunity, they may be motivated to retain it even when doing so harms efficiency. We develop a framework that... View Details

Keywords: Loan Officers; Strategic Behavior; Strategic Disclosure; Microfinance; Financial Institutions; Financing and Loans

April 17, 2021
Article

Reimagining India's Health System: A Lancet Citizens' Commission

By: Vikram Patel, Kiran Mazumdar-Shaw, Gagandeep Kang, Pamela Das and Tarun Khanna

This commentary announces the launch of the Lancet Citizens’ Commission on Reimagining India’s Health System. The Commission is an ambitious, cross-sectoral effort to develop a citizens’ roadmap to achieving universal health coverage (UHC) in India in the next decade.... View Details

Keywords: Universal Health Coverage; Health Care and Treatment; Reports; India

Article

Forgoing Earned Incentives to Signal Pure Motives

By: Erika L. Kirgios, Edward H. Chang, Emma E. Levine, Katherine L. Milkman and Judd B. Kessler

Policy makers, employers, and insurers often provide financial incentives to encourage citizens, employees, and customers to take actions that are good for them or for society (e.g., energy conservation, healthy living, safe driving). Although financial incentives are... View Details

Keywords: Incentives; Motivation Laundering; Self-signaling; Motivation and Incentives; Behavior; Perception

July 2020
Teaching Note

COVID-19: The Global Shutdown

By: Laura Alfaro and Sarah Jeong

In the first months of 2020, a pandemic overwhelmed the world. COVID-19, commonly known as the coronavirus, spread from China and created a severe public health emergency across countries. While an immediate fear of the disease’s impact on human life permeaacted... View Details

Keywords: COVID-19; Health Pandemics; Trade; Microeconomics; Macroeconomics; Financial Crisis; Economy; Policy; Governance; Economic Systems; Economic Slowdown and Stagnation; Economic Sectors

2019
Working Paper

The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work

By: Hila Lifshitz - Assaf and Frank Nagle

Knowledge work is becoming increasingly challenging as pace of change in the knowledge frontier is increasing. Organizations have created multiple mechanisms to minimize knowledge gaps and increase learning such internal training, mentorship programs as well as... View Details

Keywords: Open Source; Future Of Work; Software Development; Knowledge Work; Online Community; Learning; Knowledge Sharing; Applications and Software; Open Source Distribution; Performance Productivity

May–June 2015
Other Article

HRM at a Crossroads: Comments on 'Evolution of Strategic HRM Through Two Founding Books: A 30th Anniversary Perspective on Development of the Field'

By: Michael Beer

I agree with Bruce Kaufman's evaluation of the HRM field and the danger to its relevance if change does not take place in the field's almost exclusive use of normal science, lack of focus on organizational change and development and indifference to the development of... View Details

Keywords: Management; Performance; Human Resources

Article

Multivoxel Patterns in Face-sensitive Temporal Regions Reveal an Encoding Schema Based on Detecting Life in a Face

By: Christine E. Looser, J. Swaroop Guntupalli and Thalia Wheatley

More than a decade of research has demonstrated that faces evoke prioritized processing in a 'core face network' of three brain regions. However, whether these regions prioritize the detection of global facial form (shared by humans and mannequins) or the detection of... View Details

Keywords: Brain Imaging; Social Psychology; Mind Perception; Identity; Science; Cognition and Thinking

2006
Case

Strategies for Preventing a Knowledge-Loss Crisis

When employees leave an organization, they depart with more than what they know; they also leave with critical knowledge about who they know. Thus, the departure of key people can significantly affect the relationship structure and consequent functioning of an... View Details

Keywords: Analytics; Networks; Knowledge Management; Resignation and Termination

November 2002 (Revised June 2003)
Case

China's Rural Leap Forward

By: Bruce R. Scott and Jamie Matthews

Collectively owned township and village enterprises (TVEs) played a pivotal role in China's rapid growth during the 1980s and 1990s. Although they originated in the policies and institutions of the Maoist era, TVEs thrived only after Deng Xiaoping's economic reforms... View Details

Keywords: Business and Government Relations; Public Sector; Public Ownership; Development Economics; Governing Rules, Regulations, and Reforms; Macroeconomics; Emerging Markets; China

October 2001 (Revised March 2002)
Case

Perlegen Sciences

By: Linda A. Hill and Nicole Tempest

As a biotech start-up company involved in studying human genomes, Perlegen needed to develop an organization that fostered innovation and teamwork among a group of highly trained professionals from both the science and technology fields. Perlegen's CEO, Brad Margus,... View Details

Keywords: Innovation Leadership; Groups and Teams; Management Teams; Problems and Challenges; Business Startups; Genetics; Talent and Talent Management; Innovation Strategy; Biotechnology Industry

This article focuses on geographic communities as fields in which human-made and natural events occasionally disrupt the lives of organizations. We develop an institutional perspective to unpack how and why major events within communities affect organizations in the... View Details

Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

Value Measurement for He... Value Measurement for Health Care 5-7 Aug 2019 Executive Education Course Learn More Summary Innovative health care organizations worldwide are moving toward better value measurement models to improve patient... View Details

21 Dec 2010
First Look

First Look: December 21

with age. Temptation and Productivity: A Field Experiment with Children Authors:Alessandro Bucciol, Daniel Houser, and Marco Piovesan Publication:Journal of Economic Behavior and Organization (forthcoming) Abstract Substantial evidence... View Details

Web

Technology & Operations Management Awards & Honors - Faculty & Research

his article with Yanhua Bird and Jodi L. Short, "Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions" ( Organization Science , July–August 2019). Roberto Verganti : Awarded Best... View Details

27 Nov 2006
What Do You Think?

What’s to Be Done About Performance Reviews?

words, "The 'pain' of conducting performance reviews is associated with a lack of clear mutual (management and employee) understanding of their purpose." At the heart of this concern was whether they are intended primarily to benefit the View Details

Keywords: by Jim Heskett

August 2020
Case

This Old House of Worship: St. Anthony Shrine (A)

By: Ryan Raffaelli

This multimedia case asks students to consider how leaders of non-profit organizations manage difficult financial, operational, and cultural turnarounds. Since its founding in 1947, St. Anthony Shrine had been a central partner in serving the Downtown Boston community.... View Details

Keywords: Leadership And Change Management; Turnarounds; Non-profit Management; Leadership; Change Management; Nonprofit Organizations; Management; Religion; Mission and Purpose; Transformation; Organizational Culture; United States

Web

Five Ways to Rethink Your Job Description - Recruiting

Insights & Advice 03 Jun 2024 Five Ways to Rethink Your Job Description Molly DeCastro Author HBS Team tag All Industries All Locations Recruiting Advice Recruiting Strategies Crafting a simple yet effective job description is a fine art. Many View Details

June 1996 (Revised January 2000)
Case

McKinsey & Co.: Managing Knowledge and Learning

By: Christopher A. Bartlett

Describes the development of McKinsey & Co. as a worldwide management consulting firm from 1926 to 1996. In particular, it focuses on the way in which McKinsey has developed structures, systems, processes, and practices to help it develop, transfer, and disseminate... View Details

Keywords: Management; Managerial Roles; Management Practices and Processes; Competitive Advantage; Global Range; Knowledge Dissemination; Business Processes; Consulting Industry