Employee Relationship Management - Publications - Faculty & Research

29 Mar 2010
Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

bankrupt. Q: Given that a CEO's role is often to keep the company energy high and to stoke optimism among employees, are CEOs by virtue of their position especially prone to denial? How could they better blend optimism and realism? A: Accentuating the positive for... View Details

Keywords: by Martha Lagace; Auto; Retail; Technology

01 Mar 2011
News

Faculty Books

fate by mastering three imperatives: manage yourself (management isn’t about getting things done yourself, it’s about accomplishing things through others); manage a network (understand how power and... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Apr 1997
News

A Conversation with Dean Clark

and opportunities - as it always will - and he was encouraging me to approach them head-on. BULLETIN: And how is the School's relationship with the rest of the University? CLARK: Healthy and productive. [Harvard University President] Neil... View Details

01 Jun 1998
News

Diversity and Community

full pay to work for community organizations. At IBM, on the recommendation of eight workforce diversity task forces consisting of company employees (Asian, Black, Hispanic, Native American, Gay/Lesbian, People with Disabilities, White... View Details

Keywords: Garry Emmons

01 Dec 2018
News

What a Difference a Community Can Make

financial goal but, in true HBS fashion, to exceed it. It has been a joy and a privilege to take part in such a broad, collective effort to ensure that HBS has the resources to remain the standard-bearer in management education for years... View Details

Keywords: John B. Hess (MBA 1977), Chair, The HBS Campaign

01 Dec 1998
News

New Releases

boundaries and making the relationship between organizations and markets much more complex." To address such complexities, Jensen, the School's Jesse Isidor Straus Professor of Business Administration, presents a new, integrated theory of... View Details

01 Sep 2020
News

How to Promote Racial Equity in the Workplace

Keywords: racism

05 Mar 2019
First Look

New Research and Ideas, March 5, 2019

forthcoming Journal of Financial and Quantitative Analysis Leverage and the Beta Anomaly By: Baker, Malcolm, Mathias F. Hoeyer, and Jeffrey Wurgler Abstract— The well-known weak empirical relationship between beta risk and the cost of... View Details

Keywords: Dina Gerdeman

14 Feb 2023
Blog Post

Recruiting During Uncertainty: How to Meet Students Where They Are

to allow students to really get to know what being an employee at your company looks like. Streamline communications and events To manage the uncertainty of the job market, students may be broadening their... View Details

Keywords: All Industries

12 Nov 2013
First Look

First Look: November 12

find that paying above-market wages, per se, does not have an effect on effort relative to paying market wages. However, structuring a portion of the wage as a clear and unexpected gift (by hiring at a given wage, and then offering a raise with no further conditions... View Details

Keywords: Sean Silverthorne

29 Sep 2015
Blog Post

5 Leadership Lessons from the First Year at HBS

The first few weeks of the first year at HBS can certainly be overwhelming: meeting 900 new people, learning how to prepare for cases and how to jump in at the right time in class, managing an influx of social events, determining which... View Details

Profile

Craig Baker

said and done, when it comes to how you manage employees and treat people, sticking with what your mother told you is often the best route.” Finding the best route to an internship has been difficult, Craig... View Details

02 Sep 2018
News

Havana Rising

Educational Travel, now with 25 employees in Cuba and in the United States, is a true family business. Gordon is a managing director, along with Michael and Collin Laverty and one of Collin’s college... View Details

Keywords: Dan Morrell; photographed by Eve North

14 Sep 2015
Research & Ideas

Rewriting the Rules of Service Competition

Editor's Note: Harvard Business School professors James Heskett, W. Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great... View Details

Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail

13 Apr 2020
Research & Ideas

Small Businesses Are Worse Off Than We Thought

“suggesting that many businesses expect this to extend well beyond their current cash.” Survey respondents indicated that demand shocks and employee health concerns have been more disruptive than the supply chain problems that are more... View Details

Keywords: by Kristen Senz; Financial Services

16 Feb 2022
News

Holding Business to Account

Photo courtesy Geeta Aiyer In the early 1990s, company leaders for Albertsons, a rapidly expanding supermarket chain, flew to Boston to meet with Geeta Aiyer (MBA 1985),a young analyst and portfolio manager at the United States Trust... View Details

20 Dec 2024
News

Clubs Open HBS Doors for Local Leaders; Meet the Club Leaders: HBS PRIDE; Favorite Reads of 2024

To Boost Communities, Alumni Clubs Send Nonprofit Leaders to HBS For one week every summer, nonprofit leaders from across the globe convene on the HBS campus to sharpen their leadership skills and expand their impact through the Strategic Perspectives in Nonprofit... View Details

Keywords: Margie Kelley

Web

Director’s Foreword | Baker Library

companies of the twentieth century. Founded in 1937 under the visionary leadership of Edwin H. Land, Polaroid was celebrated for its groundbreaking product development. An inspiring leader, Land pioneered a management approach that... View Details

June 1997 (Revised October 2001)
Case

Elliot Lebowitz

By: Paul A. Gompers and Alexander Tsai

Elliot Lebowitz, president and CEO of BioTransplant, must decide on a strategy for this young biotechnology start-up. Among the issues to be resolved are focus of research and search for strategic alliance partners. View Details

Keywords: Alliances; Research; Business Startups; Management Teams; Business Strategy; Biotechnology Industry; United States

Citation

Educators

Purchase