Publications

01 Dec 2019
News

Remix

Colleen Ammerman, director of the Gender Initiative at HBS. And yet it hasn’t been thoroughly studied in the context of organizational behavior and social psychology. But with more scholars investigating the organizational factors that... View Details

Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment

22 Sep 2009
First Look

First Look: September 22

Publication:Journal of Peace Research (forthcoming) Abstract This paper conducts an empirical analysis of the geographic, economic, and social factors that contributed to the spread of civil war in Nepal over the period 1996-2006. This... View Details

Keywords: Martha Lagace

June 2015
Article

Understanding Ordinary Unethical Behavior: Why People Who Value Morality Act Immorally

By: F. Gino

Cheating, deception, organizational misconduct, and many other forms of unethical behavior are among the greatest challenges in today's society. As regularly highlighted by the media, extreme cases and costly scams are common. Yet, even more frequent and pervasive are... View Details

Keywords: Moral Sensibility; Behavior

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June 2021
Case

Bozoma Saint John: Leading with Authenticity and Urgency

By: Francesca Gino and Frances X. Frei

In this multimedia case, Bozoma Saint John recounts numerous defining moments from her childhood and work experiences. We learn what empowered and inspired her to be her authentic self, to be vulnerable and open to new experiences, to find commonality with others, to... View Details

Keywords: Biases; Personal Development and Career; Identity; Interests; Ethics; Values and Beliefs; Opportunities; Leadership Style; Diversity

Educators

Web

Information Technology | About

Copyright Act (DMCA) Standards for Electronic Communication & Interaction Communications with Large Groups Use of Networking and Social Media Tools Use of Computers and Wireless Devices in the Classroom Media/Reporters in the HBS Learning... View Details

Web

Lehman Brothers Family Partners | Baker Library | Bloomberg Center | Harvard Business School

1800s, the Lehman family has made noteworthy contributions to philanthropic work in health, social services, and the arts. Robert Lehman, ca. 1960. Lehman Brothers Records, Baker Library, Harvard Business School. Herbert Lehman giving a... View Details

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

There’s a saying in hospitality: The customer is always right. In fact, customers might be more influential than ever, according to a study of online restaurant reviews. Yelp, the website where consumers share their service experiences, often amplifies pest problems... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

2012
Article

Evidence for the Pinocchio Effect: Linguistic Differences Between Lies, Deception by Omissions, and Truths

By: Lyn M. Van Swol, Michael T. Braun and Deepak Malhotra

The study used Linguistic Inquiry and Word Count and Coh-Metrix software to examine linguistic differences with deception in an ultimatum game. In the game, the Allocator was given an amount of money to divide with the Receiver. The Receiver did not know the precise... View Details

Keywords: Communication Intention and Meaning; Cognition and Thinking

Article

Don't Stop Believing: Rituals Improve Performance by Decreasing Anxiety

By: Alison Wood Brooks, Julianna Schroeder, Jane Risen, Francesca Gino, Adam D. Galinsky, Michael I. Norton and Maurice Schweitzer

From public speaking to first dates, people frequently experience performance anxiety. And when experienced immediately before or during performance, anxiety harms performance. Across a series of experiments, we explore the efficacy of a common strategy that people... View Details

Keywords: Behavior; Performance; Emotions

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25 May 2023
News

Brazil’s Nubank Turns 10

targeting federal civil servants. The idea is to gradually unroll this service to pensioners and the general population, while reducing the bank's exposure to its main lending product today, which is credit cards," according to the article. "It's a BRL 500 billion... View Details

Keywords: Funds, Trusts, and Other Financial Vehicles; Finance

Article

Turnkey or Tailored? Relational Pluralism, Institutional Complexity, and the Organizational Adoption of More or Less Customized Practices

By: Ryan Raffaelli and Mary Ann Glynn

We examine how the organizational adoption of new practices is influenced by relational pluralism, i.e., an organization's multiple ties to actors inside and outside its industry. We theorize that institutional mechanisms of practice diffusion underlying relational... View Details

Keywords: Networks; Corporate Social Responsibility and Impact; Business Processes; Adoption; Customization and Personalization

Web

Historical Data & Sources - Business History

Discussion Paper Series IZA DP No. 2016, Institute for the Study of Labor, March 2006, accessed June 5, 2013 Jelle Visser, “ICTWSS: Database on Institutional Characteristics of Trade Unions, Wage Setting, State Intervention and Social... View Details

12 Mar 2021
News

My Favorite Case

Company” In 1997, a portion of the Manila Metropolitan Water and Sewage System is taken over by a joint venture, the Manila Water Company, which must develop the newly acquired employees and assets into a profitable firm. I work in financial markets and have always... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

2016
Book

Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)

By: Deepak Malhotra

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And, to top it off, you have little power or other resources... View Details

Keywords: Dealmaking; Diplomacy; Conflict; Dispute Resolution; Strategy; Conflict Management; Negotiation

22 Sep 2023
News

Capital Connection

cases, they’re just hamstrung financially. Without traditional access to capital, their path to growth—and to social impact—is slowed down dramatically.” Beckford cofounded DLS in 2020 specifically to help these smaller operators obtain... View Details

Keywords: Margie Kelley; Real Estate

06 Jun 2023
Cold Call Podcast

The Opioid Crisis, CEO Pay, and Shareholder Activism

Keywords: Re: Suraj Srinivasan; Health; Pharmaceutical; Distribution

25 Jan 2011
First Look

First Look: Jan. 25

http://www.remote-sensing.routledge.com/books/details/9780805862911/ The Social Utility of Feature Creep Authors:Debora V. Thompson and Michael I. Norton Publication:Journal of Marketing Research (forthcoming) Abstract Previous research... View Details

Keywords: Sean Silverthorne

February 2020
Case

Bill Riddick and the Durham S.O.S. Charrette

By: Francesca Gino and Jeffrey Huizinga

Bill Riddick employs the charrette process to help black and white community leaders overcome differences and desegregate local schools in Durham, North Carolina. View Details

Keywords: Charrette; Schools; Desegregation; Education; Social Issues; Race; Leading Change; History; Durham; North Carolina

Educators