Publications

July 2009 (Revised August 2009)
Case

From Little Things Big Things Grow: The Clontarf Foundation Program for Aboriginal Boys

By: F. Warren McFarlan and Michael Vitale

This case focuses on the growth of an innovative non-profit institution that motivates aboriginal children to attend school by harnessing their love of football. View Details

Keywords: Nonprofit Organizations; Business or Company Management; Growth and Development Strategy; Problems and Challenges; Welfare; Education; Sports; Service Industry

March 2006
Supplement

Guide Dogs for the Blind Association Video

By: Allen S. Grossman and Jane Wei-Skillern

Keywords: Service Industry

January 2005
Teaching Note

Sapient Corporation (TN)

By: Rakesh Khurana and Joel Podolny

Teaching Note to (9-405-045) and (9-406-058). View Details

Keywords: Service Industry

May 2003 (Revised June 2003)
Teaching Note

S.G. Cowen: New Recruits (TN)

By: Thomas J. DeLong and Jaan Margus Elias

Teaching Note for (9-402-028). View Details

Keywords: Service Industry

July 2002
Teaching Note

National Logistics Management, TN

By: Lynda M. Applegate and Maddy Kadish

Teaching Note for (9-801-110). View Details

Keywords: Service Industry

January 2001 (Revised June 2001)
Case

Local Initiatives Support Corporation

By: James E. Austin and Kim Slack

Local Initiatives Support Corp. (LISC) is a $74 million nonprofit social enterprise that combats poverty by helping community development organizations build affordable housing and create economic development opportunities through public-private partnerships. Poses a... View Details

Keywords: Business Model; Development Economics; Education; Capital; Investment Funds; Taxation; Growth and Development; Partners and Partnerships; Nonprofit Organizations; Segmentation; Service Industry

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November 2000 (Revised December 2000)
Case

Loewen Group Inc., The

By: Stuart C. Gilson and Jose Camacho

A publiclytraded funeral home and cemetery consolidator faces imminent financial distress. The company has aggressively grown through use of debt. Restructuring the debt is potentially very costly to creditors, shareholders, suppliers, and other corporate stakeholders.... View Details

Keywords: International Accounting; Restructuring; Capital Structure; Cost of Capital; Debt Securities; Cross-Cultural and Cross-Border Issues; Crisis Management; Business and Shareholder Relations; Business and Stakeholder Relations; Service Industry

February 2000 (Revised March 2000)
Case

Pet Doctors: 1999

By: Paul A. Gompers and David James Alexander Grant

Describes the decisions confronting David Hodges and Garret Turley about whether to grow their chain of veterinary clinics in the United Kingdom. Turley and Hodges must decide whether to attempt to speed up their acquisition pace and raise venture capital. View Details

Keywords: Decisions; Venture Capital; Expansion; Acquisition; Service Industry; United Kingdom

March 1999
Teaching Note

IPODERAC TN

By: James E. Austin

Teaching Note for (9-399-016). View Details

Keywords: Service Industry; Mexico

01 Feb 2002
News

Karen Tumulty Reports on America

they don't always translate well into politics, Tumulty believes, "in part because politicians are held to a level of second-guessing and criticism that no corporate executive would tolerate." Since Tumulty's days at the Light, the media View Details

Keywords: News, Library, Internet, and Other Services; News, Library, Internet, and Other Services

August 1997 (Revised December 1997)
Case

Harassment at Work?

By: Lynn S. Paine and Dale Coxe

Presents three scenarios involving behavior that could arguably be called sexual harassment. The first scenario is set in a medical supply company in an unnamed emerging market region. The second is set in a New York-based securities firm. The third is set in a U.S.... View Details

Keywords: Working Conditions; Organizational Culture; Problems and Challenges; Ethics; Moral Sensibility; Groups and Teams; Crime and Corruption; Attitudes; Behavior; Labor and Management Relations; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; New York (city, NY); United States

06 Feb 2007
First Look

First Look: February 6, 2007

depression, led to a crisis in the industry. Nonetheless, the pioneering group of forecasters shaped the core problems, and invented many of the techniques, that influenced the maturation of the industry in the decades that followed.... View Details

Keywords: Martha Lagace

11 Dec 2012
First Look

First Look: Dec. 11

Meneilly, manager of hip-hop star Shawn Carter-better known as Jay-Z-and a partner in Carter's company Roc Nation and Yusuf Mehdi, senior vice president of Microsoft's Online Services division, to enter into an unprecedented, high-stakes... View Details

Keywords: Sean Silverthorne

12 Oct 2006
First Look

First Look: October 12, 2006

differently than many companies' product development processes, but allows this company to produce very high profit margin products that retain their margins for a very long time in an industry in which products come and go very quickly.... View Details

Keywords: Sean Silverthorne

February 2014
Article

Responses to Entry in Multi-Sided Markets: The Impact of Craigslist on Local Newspapers

By: Robert Seamans and Feng Zhu

How do firms respond to entry in multi-sided markets? We address this question by studying the impact of Craigslist, a website providing classified-advertising services, on local U.S. newspapers. We exploit temporal and geographical variation in Craigslist's entry to... View Details

Keywords: Digital Platforms; Market Entry and Exit; Internet and the Web; Newspapers; Advertising; Advertising Industry; Advertising Industry

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