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Show Results For
-
All HBS Web
(9,632)
- People (28)
- News (2,417)
- Research (5,275)
- Events (43)
- Multimedia (177)
- Faculty Publications (3,541)
- 2024
- Working Paper
Choosing and Using Information in Evaluation Decisions
By: Katherine Baldiga Coffman, Scott Kostyshak and Perihan O. Saygin
Most studies of gender discrimination consider how male versus female candidates are assessed given otherwise identical information about them. But, in many settings of interest, evaluators have a choice about how much information to acquire about a candidate before...
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- January–February 2024
- Article
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments
By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients...
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Keywords:
Health Care and Treatment;
Customer Satisfaction;
Outcome or Result;
Performance Improvement
Buell, Ryan W., Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan, and Rengaraj Venkatesh. "Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments." Manufacturing & Service Operations Management 26, no. 1 (January–February 2024): 154–166.
- 2015
- Working Paper
A Normative Theory of Dynamic Capabilities: Connecting Strategy, Know-How, and Competition
By: Gary P. Pisano
The field of strategy has mounted an enormous effort to understand, define, predict, and measure how organizational capabilities shape competitive advantage. While the notion that capabilities influence strategy dates back to the work of Andrews (1971), attempts to...
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Pisano, Gary P. "A Normative Theory of Dynamic Capabilities: Connecting Strategy, Know-How, and Competition." Harvard Business School Working Paper, No. 16-036, September 2015.
- 2007
- Working Paper
The New Market for Federal Judicial Law Clerks
By: Christopher Avery, Christine Jolls, Richard Posner and Alvin E. Roth
In the past, judges have often hired applicants for judicial clerkships as early as the beginning of the second year of law school for positions commencing approximately two years down the road. In the new hiring regime for federal judicial law clerks, by contrast,...
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Teaming
New breakthrough thinking in organizational learning, leadership, and change
Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges... View Details
- February 2019 (Revised May 2021)
- Case
Electric Car Wars, 2018
By: John R. Wells and Benjamin Weinstock
Electric cars had long been championed by environmentalists as a superior solution to the internal combustion engine (ICE), but, despite large government incentives and strong pioneering efforts by a few automakers over the years, electric and hybrid cars and light...
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Keywords:
Electric Vehicle;
Electric Vehicles;
Electricity;
Electric Motors;
Electric Power Generation;
Electricity Usage;
Electricity Distribution;
Internal Combustion Vehicle;
Auto Manufacturing;
Automobile Manufacturing;
Automotive Industry;
Tesla;
General Motors;
History;
Nissan;
Innovation;
Batteries;
Battery;
Subsidies;
Government Initiatives;
Government Incentives;
Political Issues;
Energy Generation;
Production;
Infrastructure;
Innovation and Invention;
Government Legislation;
Global Range;
Business History;
Auto Industry;
China
Wells, John R., and Benjamin Weinstock. "Electric Car Wars, 2018." Harvard Business School Case 719-470, February 2019. (Revised May 2021.)
- 01 Oct 1996
- News
Mastering the Competition — Michael E. Porter (MBA 1971)
sparkling academic career. The author of classics such as Competitive Strategy, Competitive Advantage, and The Competitive Advantage of Nations, he is widely regarded as the world's leading expert on competitive strategy for corporations...
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Keywords:
James E. Aisner
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
coming attractions in the retail industry. In summary, just as category killers led to the demise of mom-and-pop shops, e-tailers are leading to the death of the big-box category killer. The economics of the Internet and its...
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- February 2023 (Revised March 2024)
- Case
Saudi Arabia: A Vision in Progress
By: Kristin Fabbe, Adel Hamaizia and Tom Quinn
In 2016, when Saudi Arabian Crown Prince Mohammed bin Salman announced a long-range economic and social transformation plan called Vision 2030, he faced Western skepticism about how the oil-rich and religiously conservative country would accomplish its ambitious goals....
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- 09 Dec 2002
- Research & Ideas
Most Accountants Aren’t CrooksWhy Good Audits Go Bad
manager who misses a family dinner and blames the traffic, though he simply lost track of time. Likewise, an auditor's biases may lead her to unknowingly adapt over time to small imperfections in a client's financial practices....
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- Profile
Kiran Gandhi
Ideo, a leading innovation and design firm that I had never heard of before, and I was so inspired by design thinking methodology. So this summer, I’ll be one of sixteen HBS students working with Ideo and the Harvard iLab on an assignment...
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Keywords:
Entertainment/Media
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
acquisitions to build up scale because, for the leading global competitors, an R&D-to-sales ratio of at least 8 percent represented a significant source of scale economies. But he also implemented a production strategy that was...
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Keywords:
by Pankaj Ghemawat
- Web
Sustainable Investing Course | HBS Online
governance (ESG) factors and measure and manage impact investments. The program was developed by leading Harvard Business School faculty and is delivered in an active learning environment based on the HBS signature case-based learning...
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- 18 Oct 2017
- Research & Ideas
How Economic Clusters Drive Globalization
leading research universities, low cost or highly trained labor, and geographic bounty. Understanding how clusters work can help governments develop effective policies for creating them, as well as direct entrepreneurs to the best...
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- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
home by asking, "As HBS alumni, don't we have an obligation to lead out on this topic and set an example? We must encourage, cajole and inspire each other to make the American dream available to all. But we must also be free to choose."...
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Keywords:
by James Heskett
- 01 Mar 2021
- What Do You Think?
What Does Remote Work Mean for Middle Managers?
managing the execution of existing policies and practices to pursue goals often set by others. Middle managers lead smaller numbers of associates but with more intense interaction, requiring them to balance organization behavior and...
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Keywords:
by James Heskett
- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
to provide critical care to patients. “Donors don’t just want to buy medical equipment and supplies. They want to buy outcomes,” says Dr. Ryan McBain, the project lead at PIH. “They want to make sure that the money they are investing is...
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- 30 Jun 2021
- In Practice
The Harvard Business School Faculty Summer Reader 2021
What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I...
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by Kathryn Haviland
- 26 Apr 2016
- First Look
April 26
April 2016 Review of Economic Studies Landing the First Job: The Value of Intermediaries in Online Hiring By: Stanton, Christopher, and Catherine Thomas Abstract—Online markets for remote labor services allow workers and firms to contract with each other directly....
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Keywords:
Sean Silverthorne
- 08 Oct 2014
- Working Paper Summaries