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  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

companies do CSR in fits and starts” The problem? They lack a cohesive CSR strategy, says Rangan, who recently cowrote the working paper Why Every Company Needs a CSR Strategy and How to Build It with HBS research associate Lisa A. Chase and Sohel Karim (HBS DBA '88),... View Details
Keywords: by Dina Gerdeman
  • 04 Nov 2022
  • News

To Sustain DEI Momentum, Companies Must Invest in 3 Areas

  • 14 May 2021
  • News

4 Strategies to Simplify the Customer Journey

  • 01 Mar 2023
  • News

Happy Monday

on that day,” Bernard clarifies. For those employees whose work often requires a Friday presence, as in customer care teams, they work with their managers to take another day of their choosing. As the teams... View Details
Keywords: Jen McFarland Flint; Apparel Manufacturing; Manufacturing
  • 13 Sep 2012
  • Research & Ideas

Why Public Companies Underinvest in the Future

and are in much closer contact with them. "Very often it's even the manager himself who's a large shareholder," Farre-Mensa says. Second, even external investors in private firms tend to have a much closer View Details
Keywords: by Maggie Starvish
  • 2017
  • Other Book

Good Work: The Taylor Review of Modern Working Practices

By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent
I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of... View Details
Keywords: Future Of Work; Labor Relations; Marketplaces; Employment; Labor and Management Relations; Labor; Markets
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  • Article

Case Study: Follow Dubious Orders or Speak Up?

By: Sandra J. Sucher and Matthew Preble
The article discusses an intern for the technology security company Zantech addressing her concerns about her boss in Seoul, South Korea, regarding an inappropriate suggestion on misrepresenting her identity. An overview of the ethical aspects of addressing her... View Details
Keywords: Ethics; Labor and Management Relations; Organizational Culture
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  • Web

Introduction - The Collection - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

concurred that photographs were “especially valuable in the industrial management classes because they portray so clearly such practical industrial problems as the relationship between the laborer and the... View Details
  • 04 Jun 2024
  • Blog Post

Finding Alignment to Make Impact: Layla Ramirez (MBA 2017)

a great manager at the firm alongside the support of relationship managers at INROADS, who acted as career coaches to help young professionals navigate their careers. At... View Details
Keywords: All Industries
  • 2011
  • Article

Top Executives Need Feedback: Here's How They Can Get It

By: Robert Steven Kaplan
As executives become more senior, they are less likely to receive constructive feedback on their performance or their strategy. To get it, they should call on their junior colleagues. The problem: subordinates don't want to offend the boss. Therefore, as executives... View Details
Keywords: Performance; Strategy; Networks; Decisions; Management Teams
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  • 20 Feb 2020
  • Blog Post

Know Your Audience – Recruiting HBS Students for Technology

companies students are interested in as well, from startups to high growth to the Fortune 500. Product management continues to be a popular functional area for students eager to use their general management... View Details
Keywords: Technology
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

performance—and the issues about how top executives seem to be getting a different kind of deal than employees get, there is a fundamental cynicism about the free enterprise system. The closed CEO labor market and the consequences it has... View Details
Keywords: by Martha Lagace
  • 01 Oct 1999
  • News

Q & A: Jeanne P. Jackson: A New Regime at Banana Republic

President and CEO of Banana Republic since 1995, Jeanne Jackson (MBA '78) has been credited with transforming the faltering safari clothing brand into one of the nation's leaders in - and definers of - casual attire. In 1998, Business Week named Jackson one of the top... View Details
  • January 1993 (Revised April 1993)
  • Case

Chadwick, Inc.: The Balanced Scorecard

By: Robert S. Kaplan
The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its... View Details
Keywords: Balanced Scorecard; Performance Evaluation; Customer Relationship Management; Goals and Objectives; Customer Satisfaction; Research and Development; Marketplace Matching; Financial Condition; Product Launch; Pharmaceutical Industry
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  • 25 Feb 2020
  • News

Action Plan: Just Breathe

Health Organization. Whil currently works with nearly 250 companies (including HBS) in 100 countries to offer short, daily online training sessions that give employees the tools they need to manage their... View Details
Keywords: April White
  • 01 Apr 2002
  • News

University Elections

membership. This year’s candidates are: Rozlyn L. Anderson, AB ’77, JD ’80. Senior Vice President, Merrill Lynch Trust Company, and Director, Wealth Management Strategies, Merrill Lynch Wealth Management... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Government
  • 01 Dec 2007
  • News

Lighten Up

lunchtime, we’re back in Boulder. Sausage, steak, and veggie burgers sizzle on a grill in the parking area behind GoLite’s corporate headquarters in a nondescript business park. Employees sip beer and chat under a blue canopy set up for a... View Details
Keywords: Kathryn Jones; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 2022
  • Chapter

Sustainability for People and the Planet: Placing Workers at the Center of Sustainability Research

By: Julie Yen, Julie Battilana and Emilie Aguirre
Though workers face a series of critical challenges in contemporary work organizations, they are often overlooked in conversations about sustainable business. In this chapter, we argue that prioritizing the rights and well-being of workers is a core dimension of... View Details
Keywords: Environmental Sustainability; Employees; Well-being; Corporate Social Responsibility and Impact; Organizational Structure; Social Issues
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  • January 2011
  • Supplement

ISS A/S (D): Goldman's 2011 Business Standards Report

By: Clayton S. Rose
The (D) case describes aspects of the Jan 2011 report by the Goldman Sach's Business Standards Committee on how the firm might strengthen its practices with respect to clients and other stakeholders. View Details
Keywords: Acquisition; Financial Crisis; Corporate Governance; Management; Business and Stakeholder Relations; Core Relationships
Related
  • 20 May 2019
  • Research & Ideas

Activist CEOs Are Rising Up—and Their Customers Are Listening

Duke’s Fuqua School of Business. Toffel is the Senator John Heinz Professor of Environmental Management at HBS. “ some CEOs believe they can’t be silent when a proposed government policy might lead some of their View Details
Keywords: by Michael Blanding