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  • All HBS Web  (8,721)
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Show Results For

  • All HBS Web  (8,721)
    • People  (19)
    • News  (1,762)
    • Research  (5,678)
    • Events  (41)
    • Multimedia  (111)
  • Faculty Publications  (3,903)
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  • Web

Sexual Harassment & Other Sexual Misconduct | About

Sexual Harassment & Other Sexual Misconduct At Harvard Business School, we strive every day to build and nurture a culture where every member of our community can thrive. Please note: HBS Sexual Assault Counselors are available 24/7 on... View Details
  • 06 Jan 2014
  • Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

introduced low cost production methods to manufacture highly accurate quartz watches. Swiss business historians refer to this as the "Quartz Crisis." Companies like Seiko and Casio seized the quartz market. By 1983, two-thirds... View Details
Keywords: by Carmen Nobel; Apparel & Accessories; Technology; Consumer Products
  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

efficiency and cost minimization shall be accompanied by more attention toward a diversification and also of the currencies used for transactions. Question: What are some implications for policymakers?... View Details
Keywords: by Sean Silverthorne
  • 23 Mar 2023
  • News

Winners Crowned in 2023 Alumni New Venture Competition

have their own age-specific needs and preference. Tingting Zhong, MBA 2006, Cofounder & Co-CEO Region: Asia/Pacific Deeper Pulse Deeper Pulse runs platform that generates innovative designs for electric motors. Its software provides motor manufacturers with large... View Details
  • Web

HBS - The year in Review

2021 Annual Report From The Dean Financials PDF Downloads Archive The Year in Review The 2020–21 fiscal year was one of innovation and adaptation. While the pandemic disrupted lives and activities around the world, Harvard Business School... View Details
  • Web

Joiner - Entrepreneurship

of HBS to global startup regions. FALL Is becoming a joiner right for me: Attend Rock/CPD career panel What does a startup job search look like? Meet with a Career and Professional Development (CPD) entrepreneurship coach (login required)... View Details
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

social entity. These bonds of membership create the social capital of a profession, which builds trust and significantly reduces transaction costs among members View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • Web

Digital Millennium Copyright Act | About

Digital Millennium Copyright Act Harvard University is committed to maintaining the integrity and availability of the Harvard network for the vital educational and research purposes for which it was designed and prohibits the use View Details
  • Web

Connell House | About

said that “family, faith, and education” were at the center of her husband’s life. The Connells were married for nearly 40 years and have six children: Monica, Lisa, Courtenay, Terence (MBA 2013), Timothy (BC Law 2013), and William (MBA... View Details
  • 22 Mar 2024
  • Blog Post

Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015)

contributing to her home country. She noticed that many of the families she grew up with eventually found themselves dispersed around the globe after seeking opportunities abroad. While she welcomed international exposure, traveling to... View Details
  • Web

CORe Undergraduate Credit | HBS Online

your home institution that it will accept eight undergraduate degree credits for CORe and offer you aid. Once admitted to CORe, pay the credit cost of CORe Contact HBS Online Support for instructions on how... View Details
  • 26 Sep 2011
  • HBS Case

HBS Cases: Lady Gaga

larger, but the potential rewards increase, too." “The risks increase as the size of the venue increases, but the potential revenue goes up as well” With arena performances, the Gaga team was looking at some $12 million in start-up... View Details
Keywords: by Carmen Nobel; Entertainment & Recreation; Music
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

even just stay out of trouble, your organizations need to bake sustainability into the core of what you do. You don’t have far to look to see where growth will come from in the coming decades. Year to date,... View Details
  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

Over a year into the COVID-19 pandemic, there are hints of optimism as more people gain access to vaccines and the federal government injects more stimulus money into the economy. Yet, the outlook for workers remains mixed. The crisis has... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • Research Summary

Overview

By: Reshmaan N. Hussam

Engaged with field work in South Asia and East Africa, Professor Hussam places a focus on exploring questions with strong theoretical motivation in the economics literature as well as relevant downstream policy implications. Her research spans four broad interests.... View Details

  • 26 Nov 2001
  • Op-Ed

Why Corporate Budgeting Needs To Be Fixed

able to realize the sales before the end of the quarter and thus fulfill their budget goal and make their bonuses. But the high cost of assembling the goods at a distant... View Details
Keywords: by Michael C. Jensen
  • 15 Mar 2022
  • Research & Ideas

This Workplace Certification Made Already Safe Companies Even Safer

New research finds that companies that took steps to meet an international safety standard further improved their working conditions after adoption, logging 20 percent fewer cases of illness and injury than non-certified firms. The... View Details
Keywords: by Rachel Layne
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

the donut shop business that my second year of business school, I accompanied my dad to a meeting with a private equity firm in New York. My dad was asking a million-and-a-half dollars for the business. He... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
  • Web

Entrepreneurship Course Online | HBS Online

of Operations at Spire Inc. Gain an overarching framework to evaluate opportunities, manage startups, and finance new ventures. My favorite part of Entrepreneurship Essentials was the financing and View Details
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