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Show Results For
- All HBS Web
(7,928)
- People (9)
- News (1,436)
- Research (5,751)
- Events (20)
- Multimedia (9)
- Faculty Publications (4,117)
- March 2015
- Case
MELF and Business Culture in the Twin Cities (A)
By: Clayton S. Rose and David Lane
Leaders of the many Fortune 500 firms headquartered in Minneapolis-St. Paul have a long history of engaging collectively, and with educational, political and social leaders, to deal with important community issues. Focusing on the participation of leading CEOs in the... View Details
Rose, Clayton S., and David Lane. "MELF and Business Culture in the Twin Cities (A)." Harvard Business School Case 315-078, March 2015.
- 17 Apr 2017
- Research Event
The Most Pressing Issues for Platform Providers in the Sharing Economy
is just one of many dilemmas that can incite insomnia in a sharing-economy platform provider. There’s also the threat of disintermediation between producers and consumers; the fear of trying to compete in a winner-take-all market; and the challenge of attracting View Details
- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
technologies seldom make sense to managers, given their corporate perspective. There are two reasons for this. First, customers exert tremendous influence over managers' decisions and the directions they pursue. Since View Details
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
Summing Up Is the Potential Negative Impact of New Information Technologies on Customer Loyalties Overstated? Customers will remain loyal to brands that meet their needs, regardless of the effects of new... View Details
- 01 Jun 1999
- News
Joel Bines
Bines to help turn Letts around. Once again, Bines found himself taking on responsibilities he had never held before - this time as an operations manager - and rising to the occasion. So when Letts was sold to a large commercial printing... View Details
Keywords: Eileen K. McCluskey
- 01 Jun 1999
- News
Sheila Lirio Marcelo
Cambridge, for example, she served as a market research consultant, covering the telecommunications industry in Asia. Her strong interest in the region prompted her to seek a summer internship in the Philippines with Monitor Company, the View Details
Keywords: Marguerite Rigoglioso
- June 1987
- Supplement
Au Bon Pain: Interviews with Ron Shaich and Len Schlesinger, Video
By: W. Earl Sasser, Christopher Hart and Lucy N. Lytle
To be used with Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program. View Details
Keywords: Employee Relationship Management; Human Resources; Management Systems; Selection and Staffing; Programs; Partners and Partnerships; Food and Beverage Industry
Sasser, W. Earl, Christopher Hart, and Lucy N. Lytle. "Au Bon Pain: Interviews with Ron Shaich and Len Schlesinger, Video." Harvard Business School Video Supplement 887-548, June 1987.
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
company ravaged by a massive fire. "They were very upset," says Sucher, the MBA Class of 1966 Professor of Management Practice and Joseph L. Rice, III Faculty Fellow at HBS. "What upset them was how cavalier they thought... View Details
- Person Page
Read excerpts from DENIAL
The Edifice Complex: Denial at Sears
Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)
From Denial: Why Business... View Details
- 01 Dec 1999
- News
New HBS Portal Offers Alumni Just-In-Time Business Information
Two years ago, Thomas J. Michalak, executive director of Baker Library, got a phone call from a Boston-area HBS alumnus. The graduate was researching a management project and wanted online access to the School's extensive range of... View Details
- 03 Mar 2003
- Research & Ideas
The Basics of Consumer Marketing in Asia
2002 he was CEO of Philips China, Hong Kong, and Taiwan. He pointed to Unilever's early experience in China as a cautionary tale. Unilever had done well selling high-end soap products elsewhere, but in China it had a difficult time convincing View Details
Keywords: by Julie Jette
- 22 May 2007
- First Look
First Look: May 22, 2007
Hours Harvard Business School Case 407-007 When a tsunami hit Southeast Asia on December 26, 2004, the leadership team at a Swedish tour company must manage a devastating crisis affecting thousands of its View Details
Keywords: Martha Lagace
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
already-low cost of digital communications declines toward zero, the Web's radical interactivity presents new challenges to marketers, who must now learn how to build and sustain intimate customer View Details
Keywords: by Peter K. Jacobs
- 2009
- Book
Merchants to Multinationals
By: G. Jones
Merchants to Multinationals examines the evolution of multinational trading companies from the eighteenth century to the present day. During the Industrial Revolution, British merchants established overseas branches which became major trade intermediaries and... View Details
- 01 Feb 2000
- News
Financial Services 24/7
dissatisfied customers to take their business elsewhere. With new Internet-only banks and brokerages popping up regularly, established firms must find innovative ways to hold onto their customers. "Traditionally, strategy was... View Details
Keywords: Susan Young
- 24 Jun 2016
- Op-Ed
Why Brexit is a Big Deal
protectionist tariffs, and demand their own national referendums. Meanwhile, opportunistic EU businesses will warn continental customers to shift their purchases away from British suppliers. British business will more than ever look... View Details
Keywords: by John Quelch
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
In an AI-world, leaders who speak technology’s language gain an edge. But that doesn’t mean every manager needs a computer science degree. A handle on a handful of basics goes a long way toward preparing strategic leaders for today’s... View Details
- May 2025
- Case
Fidji Simo: Growing the Pie at Instacart
By: Hubert Joly, Leonard A. Schlesinger and James Barnett
In January 2025, Instacart CEO Fidji Simo considers strategies for continuing to grow Instacart from a grocery delivery platform to a holistic grocery technology company, including in-store grocery technology and expanding partnerships across the grocery sector. View Details
Keywords: Change Management; Transformation; Customers; Food; Health; Working Conditions; Leading Change; Operations; Going Public; Strategy; Growth and Development Strategy; Business or Company Management; Food and Beverage Industry; Technology Industry; United States; Canada
Joly, Hubert, Leonard A. Schlesinger, and James Barnett. "Fidji Simo: Growing the Pie at Instacart." Harvard Business School Case 325-052, May 2025.
- 01 Sep 2020
- News
Giving Amazon the Boot
Amazon], for them to come up empty handed is a missed opportunity,” he says. And if you’re not on Amazon, odds are good that a competitor is. But brands are also wary of the site for the reasons Ford described, especially the fact that they don’t own the View Details
- 15 Sep 2015
- News
Easing the Costs of Saving a Child
When Kerr Taylor (OPM 39, 2010) and his wife, Jill, returned from Russia in 1998 with his adopted baby girl, Christina, another child remained in his thoughts: a blue-eyed little boy named Andrew left behind in the orphanage. “He’s in my mind today,” says Taylor.... View Details
Keywords: Jill Radsken