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Show Results For
- All HBS Web
(13,790)
- People (75)
- News (3,628)
- Research (8,502)
- Events (10)
- Multimedia (36)
- Faculty Publications (7,005)
- March 2011
- Background Note
Customer Loyalty Schemes in the Retail Sector
By: Jose B. Alvarez and Aldo Sesia
Customer loyalty schemes (or programs) are explicit efforts by retailers to gain long-term patronage from customers. Loyalty schemes are developed for a variety of reasons: to reward loyal customers, to generate more robust information about customer behavior, to... View Details
Keywords: Customer Relationship Management; Consumer Behavior; Business Strategy; Retail Industry; United Kingdom; United States
Alvarez, Jose B., and Aldo Sesia. "Customer Loyalty Schemes in the Retail Sector." Harvard Business School Background Note 511-077, March 2011.
- 2013
- Working Paper
Return Predictability in the Treasury Market: Real Rates, Inflation, and Liquidity
By: Carolin E. Pflueger and Luis M. Viceira
Estimating the liquidity differential between inflation-indexed and nominal bond yields, we separately test for time-varying real rate risk premia, inflation risk premia, and liquidity premia in U.S. and U.K. bond markets. We find strong, model independent evidence... View Details
Keywords: Expectations Hypothesis; Term Structure; Real Interest Rate Risk; Inflation Risk; Inflation-Indexed Bonds; Financial Crisis; Inflation and Deflation; Financial Liquidity; Bonds; Investment Return; Risk and Uncertainty; United Kingdom; United States
Pflueger, Carolin E., and Luis M. Viceira. "Return Predictability in the Treasury Market: Real Rates, Inflation, and Liquidity." Harvard Business School Working Paper, No. 11-094, March 2011. (Revised September 2013.)
- January 2011
- Supplement
BBC America Showreel, Fall 2007
By: John A. Quelch
HD-TV ad clips of Fall 2007 television show line up from BBC America. View Details
Keywords: Global Strategy; Television Entertainment; Brands and Branding; Media and Broadcasting Industry; United Kingdom; United States
Quelch, John A. "BBC America Showreel, Fall 2007." Harvard Business School Video Supplement 511-706, January 2011.
- November 2001 (Revised January 2003)
- Teaching Note
Healthcare Brands Corporation TN
By: David F. Hawkins
Teaching Note for (9-102-032). View Details
- 01 Sep 2005
- News
Predictable Surprises
of predictable surprises at the corporate level. United Airlines is one of many companies with serious pension-fund problems. You have to feel a little sorry for a new CEO who came on as part of a restructuring event and now has to take... View Details
- 17 Dec 2015
- Working Paper Summaries
Are the 'Best and Brightest' Going into Finance? Skill Development and Career Choice of MIT Graduates
- March 2024
- Case
Teamworks: Tackling a Forecasting Fumble (A)
By: N. Louis Shipley and Stacy Straaberg
In late March 2018, Teamworks CEO Zach Maurides learned Q1 2018 sales were at risk for a large forecasting miss. Founded in 2004, Teamworks’s software application assisted support staff in messaging, scheduling, and sharing documents with collegiate and professional... View Details
Keywords: Acquisition; Business Growth and Maturation; Communication Strategy; Decisions; Forecasting and Prediction; Business Cycles; Technological Innovation; Sports; Growth and Development Strategy; Resource Allocation; Marketing; Sales; Business Strategy; Expansion; Sports Industry; Technology Industry; United States; North Carolina
Shipley, N. Louis, and Stacy Straaberg. "Teamworks: Tackling a Forecasting Fumble (A)." Harvard Business School Case 824-057, March 2024.
- 29 Sep 2014
- Other Presentation
Reshaping Regional Economic Development: Clusters and Regional Strategy
Professor Michael Porter delivered a keynote speech at Mapping the Midwest's Future, a conference held in Minneapolis and hosted by the University of Minnesota that officially launched the new U.S. Cluster Mapping tool. His presentation focused on U.S. competitiveness... View Details
Porter, Michael E. "Reshaping Regional Economic Development: Clusters and Regional Strategy." Mapping the Midwest's Future, Institute for Strategy and Competitiveness and University of Minnesota, Humphrey School of Public Affairs, Minneapolis, MN, September 29, 2014.
- April 2009
- Case
Performance Management at Intermountain Healthcare
By: Richard M.J. Bohmer and Alexander Romney
Intermountain Healthcare is a 21-hospital integrated delivery system serving Utah and southern Idaho that is nationally recognized for its highly structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving... View Details
Keywords: Financial Strategy; Health Care and Treatment; Standards; Service Delivery; Outcome or Result; Motivation and Incentives; Health Industry; Idaho; Utah
Bohmer, Richard M.J., and Alexander Romney. "Performance Management at Intermountain Healthcare." Harvard Business School Case 609-103, April 2009.
- 28 Oct 2014
- First Look
First Look: October 28
examines the operations strategy of Whole Foods, one of the largest natural grocery chains in the United States. In late 2013, Whole Foods was expanding rapidly, with a publicly stated goal of growing from... View Details
Keywords: Carmen Nobel
- 01 Mar 2007
- News
Courting the Poor
employees and customers alike,” Frei says. “I couldn’t think of a service business that fit that description in the United States. We’ve been unable to crack that code of ‘courting the poor’ in any systematic way, so I wanted to... View Details
- 07 May 2013
- First Look
First Look: May 7
concentration of entrepreneurship and innovation in the United States. We discuss rationales for the agglomeration of these activities and the economic consequences of clusters. We identify and discuss policies that are being pursued in... View Details
Keywords: Carmen Nobel
- 08 Apr 2008
- First Look
First Look: April 8, 2008
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307076 Financing American Housing Construction in the Aftermath of War Harvard Business School Case 708-032 At the start of WWI, the United View Details
Keywords: Martha Lagace
- 01 Jun 2012
- News
Pitfalls, Trade-Offs, Dreaming Big
teaches the popular MBA elective Founders’ Dilemmas. In 2011, the course was named one of the top entrepreneurship courses in the United States by Inc. magazine. What’s a common instance of ill-advised... View Details
- 01 Jun 2022
- News
Making It Count
Image by Martin Leon Barreto In 2021, while the pandemic was amplifying social inequities and climate catastrophes, investors were busy pouring more money than ever into environmental, social, and governance (ESG) investments: In the View Details
Keywords: Jen McFarland Flint
- 01 Feb 2000
- News
The Future Is Now: 21st-Century Business Pondered at HBS Forum
will soon move from HTML programming language to XML. Ballmer stated that this shift would alter the current Internet balance of power in which consumers are in a reactive position as they relate to company (or "publisher's") Web sites.... View Details
- 17 Aug 2015
- News
The Play Alchemist
born in the United States to Nigerian parents, has dual citizenship to both countries. She has spent a considerable amount of time in Nigeria visiting family. In 2013 the Nigerian government named her... View Details
Keywords: Constantine von Hoffman
- 11 Aug 2014
- News
The First Five Years: Melissa Fensterstock (MBA 2012)
it worked. "We saw an opportunity to bring the fragrance to the United States and to create a new innovative category—a fragrance with a function for the outdoor-chic lifestyle. Once we tracked down our... View Details
- 13 Jan 2015
- First Look
First Look: January 13
central role in the selection, sponsorship, and employment of skilled immigrants entering the United States for work through programs like the H-1B visa. This role has not been widely recognized in the... View Details
Keywords: Sean Silverthorne
- 06 Mar 2020
- Working Paper Summaries