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Show Results For
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All HBS Web
(8,853)
- People (21)
- News (1,708)
- Research (5,511)
- Events (57)
- Multimedia (75)
- Faculty Publications (3,842)
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- 24 Mar 2020
- Research & Ideas
These Coronavirus Heroes Show Us How Crisis Leadership Works
of Walmart, faces a different set of challenges. While other retailers are rapidly cutting staff, he and his team need 150,000 temporary workers to keep up with the near-term demand for basic food,...
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- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
demands can sometimes cost more than the revenue actually generated. By studying numerous companies and their customers across multiple industries, the researchers learned that the way firms derive profit...
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by Peter K. Jacobs
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
same time advertises directly to consumers to generate demand that pulls the product off retail shelves. In the same way, President Trump must push his agenda through Congress, but strong popular support...
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by Christina Pazzanese
- 05 Mar 2014
- What Do You Think?
When Will the Next Dot.com Bubble Burst?
Summing Up Is "Collateral Damage" from Economic Bubbles Inevitable, Necessary, and Useful? According to the old saw, markets are made by differences of opinion. If that's the case, there is a real market around the question of...
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- 07 Oct 2015
- What Do You Think?
What is the Best Immigration Model for the US?
in the prosperous country, stimulates demand for products and services, and creates as many jobs as it fills, thereby not increasing unemployment. In the US, as the argument...
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by James Heskett
- 23 Aug 2019
- Sharpening Your Skills
Has the Corporate Mission Just Been Disrupted?
study how consumers react to vocal chief executives. Why JPMorgan Chase Is Investing Millions in Detroit JPMorgan Chase is making extensive investments into the revitalization of Detroit. What does it expect in return? Professor Joseph...
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- 08 Dec 2014
- Research & Ideas
A Manager’s Guide to International Strategy
the product? In Europe, consumers in 13 different countries have 13 different preferences for the texture and taste of tomato soup. In addition, a company may decide to offer a product completely outside its...
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by Julia Hanna
- 30 Jun 2020
- What Do You Think?
Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
co-op program for potential MBA students? How about greater sharing of teaching or administrative talent, similar to what IBM and other organizations have done in the past—in this case, sabbaticals with the potential of career change?...
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- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to...
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by Dina Gerdeman
- 27 Mar 2005
- Research & Ideas
Should I Pay the Bribe?
At Harvard Business School, one of professor Rafael Di Tella's areas of study is how political corruption and common crime can be controlled in a variety of contexts. So it was only natural that Di Tella would be asked to comment when the...
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by Cynthia D. Churchwell
- 24 Oct 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Innovation
introduce innovations that transform the way companies do business and consumers behave. Disruptive changes that might serve as the source of innovation include technology shifts, new business models,...
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- 04 Apr 2007
- Research & Ideas
The Business of Global Poverty
time. They believe that in pursuing its own self-interest in opening and expanding the BOP market, business can make a profit while serving the poorest of consumers and...
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by Garry Emmons
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
may not involve government. Value-net games have to do with cooperation and competition among businesses. 7 Public interest games pit coalitions of businesses, and even entire industries, against nonbusiness...
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- 18 Nov 2009
- HBS Case
Customer Feedback Not on elBulli’s Menu
He's been called "the Salvador Dalí of the kitchen" for creations ranging from beetroot and yogurt ice-cream lollipops to a deconstructed Spanish omelet served in a parfait glass. Each year, some 2 million hopeful diners vie to...
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- 08 Sep 2011
- What Do You Think?
What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?
Schultz. Wall Street demanded increasing growth, internationalization, better productivity, and new products. And Schultz's successors responded by opening up to five new...
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- 29 Aug 2024
- Research & Ideas
Shoot for the Stars: What to Know About the Space Economy
creativity and innovation on what you might think of as the demand side. How might [leaders] use space? How might they creatively think about ways to use the data and...
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- 01 Aug 2012
- What Do You Think?
Should CEOs Worry About ‘Too Big to Succeed?’
mortgages, and other consumer financial products, is firm in his belief that great service depends on service centers employing no more than roughly 150 people--even if two are located with just a wall...
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- 10 Oct 2005
- Research & Ideas
Homers: Secrets on the Factory Floor
A factory worker uses company time and materials to fashion a lamp he will take home for personal use—an artifact called a "homer." The practice is probably illegal and clearly against written...
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- 02 Jun 2014
- Research & Ideas
Excerpt: ‘A Social Strategy’
acquisition costs. These results suggest that eBay's foray into leveraging the social Internet for profit reveals a replicable strategy that benefits both the company and the consumer View Details
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
like to think we can gauge someone's sincerity and commitment by the look in her eyes or the firmness of her handshake. After all, a bargainer who yields to a demand is said to have "blinked."...
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by Michael Wheeler