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  • All HBS Web  (7,057)
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  • October 2001 (Revised November 2002)
  • Case

Herman Miller(B): Creating Innovation Streams

By: Sandra J. Sucher and Stacy McManus
In 1997, Mike Volkema faced the difficulty of attempting to revitalize a once dynamic organization. Volkema wondered how he could incorporate advances made within subsidiaries, such as Miller SQA's business model innovation, into the company as a whole while also... View Details
Keywords: Innovation and Invention; Innovation and Management; Product Design; Product Development; Product; Supply Chain Management; Business Model; Service Delivery; Customer Value and Value Chain; Manufacturing Industry; Manufacturing Industry
Citation
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Sucher, Sandra J., and Stacy McManus. "Herman Miller(B): Creating Innovation Streams." Harvard Business School Case 602-024, October 2001. (Revised November 2002.)
  • Web

Print View - Course Catalog

firms create and capture value. This module examines the rise of specialized service providers and orchestrators—firms that coordinate multi-party ecosystems through digital platforms. Students will analyze how companies adapt their... View Details
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the companies involved in moving goods... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

"While the energy industry has been in the forefront of a demand for more information from a broad group of stakeholders, this demand is becoming more and more common across almost all firms. Thus, the oil companies are likely... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 04 Mar 2014
  • First Look

First Look: March 4

weeks or days. Publisher's link: http://hbr.org/2014/03/manage-your-work-manage-your-life/ar/1 August 2013 International Journal of Industrial Organization Search Diversion and Platform Competition By: Hagiu, Andrei, and Bruno Jullien... View Details
Keywords: Sean Silverthorne
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

institutional voids—in service of businesses or as stand-alone projects. Microsoft's investments in the development of China's software industry facilitated the development of its own business in the... View Details
Keywords: by Martha Lagace
  • 01 Feb 1998
  • News

Running Up the Score

of big money in the world of sports seems to have aggravated public disenchantment with many aspects of the professional game, from high ticket prices to athletes' personal behavior. That does not bode well long term for an industry that... View Details
Keywords: Garry Emmons
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

able to analyze the dataset to form views of how the security prices are likely to evolve relative to each other. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208118 Finding Information for Industry... View Details
Keywords: Martha Lagace
  • 01 Jun 2023
  • News

Alumni and Faculty Books

every business and nonprofit segment. Conventional approaches to strategy development and problem solving no longer work―there is no stable industry or market equilibrium structure that we will return to “when change abates.” Most company... View Details
Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet)
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

person's commitment to service outside of their profession ... as good an indication as any of a person's commitment to more than just achieving status and making money" (Tammy Doty); 3) encouraging a school's admissions group to... View Details
Keywords: by James Heskett
  • 01 Apr 1998
  • News

Student Conferences Inspire Campus Dialogue

African-American consumer market. Three HBS alumni were also honored with AASU awards: E. Stanley O'Neal (MBA '78), who received the Professional Achievement Award; Deborah C. Wright (MBA/JD '84), who received the Civic Commitment Award; and Nancy L. Lane (29th PMD),... View Details
  • 01 Sep 2008
  • News

Building a Better MBA

interview. Among their findings: In the 1960s and 1970s, MBAs graduated with valuable, current business and management knowledge. If companies wanted new hires with cutting-edge insights, they’d hire an MBA. According to several deans, that’s no longer true. Financial... View Details
Keywords: Roger Thompson; Educational Services; Educational Services
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

software product. The case examines both the process and outcomes of pricing research for a collaborative software product and in a fast-growing venture with a distinctive approach to customer acquisition. Basecamp is purchased and used through a View Details
Keywords: Sean Silverthorne
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=50576 Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations rely on... View Details
Keywords: Sean Silverthorne
  • February 2025 (Revised February 2025)
  • Case

Managing Complexity at mymuesli

By: Thomas Graeber and Stacy Straaberg
In April 2009, direct-to-consumer e-commerce muesli brand mymuesli faced a flood of customer questions. The breakfast cereal startup enabled users to order personalized muesli on its website by choosing from 75 organic ingredients for a total of 566 quadrillion... View Details
Keywords: Customer Satisfaction; Decisions; Food; Product Marketing; Product Positioning; Product Launch; Problems and Challenges; Behavior; Competitive Advantage; Customization and Personalization; Segmentation; Internet and the Web; Food and Beverage Industry; Europe; Germany
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Graeber, Thomas, and Stacy Straaberg. "Managing Complexity at mymuesli." Harvard Business School Case 925-008, February 2025. (Revised February 2025.)
  • 12 Mar 2024
  • Blog Post

IFC India: Electric Mobility in India

across the country. Transportation stands as one of the leading contributors to global emissions, trailing only behind the power and industrial sectors. Consequently, the widespread adoption of electric vehicles (EVs) for personal... View Details
  • Web

Training Course in Personnel Administration: 1937 - 1944 | Baker Library

early to mid-1940s, graduates of the program typically found employment in industry and government. Management Training Program students, 1940-1941. Radcliffe College Archives, Schlesinger Library, Radcliffe Institute, Harvard University.... View Details
  • 01 Sep 2020
  • News

Saving Grace

fees to service and administrative charges and investment and withdrawal penalties. Chapman is not alone in his struggle to make sense of a murky system, though his career probably gave him a leg up on the average pensioner—a growing... View Details
Keywords: Jen McFarland Flint
  • Profile

Arthur Rock

Computer. Rock has had a remarkably intuitive sense of the people with whom he invested and his steady hand and ever-curious intellect provided invaluable mentorship and advice to a legion of technology giants. What has become standard View Details
  • 28 Jun 2016
  • First Look

June 28, 2016

resource endowment explanation. The paper argues that the ecotourism industry was a co-creation of the public, private, and tertiary sectors. While the role of the government and conservation NGOs is acknowledged in the existing... View Details
Keywords: Sean Silverthorne
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