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      • October 1988
      • Case

      Agrico, Inc.: A Software Dilemma

      By: F. Warren McFarlan
      An information systems vice president has one hour to make an ethical decision: should a software program, left inadvertently on the company's computer, be copied and stored? Copying the program would protect clients' assets, but it seems to violate the vendor... View Details
      Keywords: Decision Choices and Conditions; Ethics; Contracts; Business and Stakeholder Relations; Business and Shareholder Relations; Information Technology Industry
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      McFarlan, F. Warren. "Agrico, Inc.: A Software Dilemma." Harvard Business School Case 189-085, October 1988.
      • October 1988 (Revised November 1988)
      • Case

      NutraSweet Co.: Technology to Tailor-Make Foods

      By: Ray A. Goldberg
      Keywords: Food; Information Technology; Competitive Strategy; Food and Beverage Industry
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      Goldberg, Ray A. "NutraSweet Co.: Technology to Tailor-Make Foods." Harvard Business School Case 589-050, October 1988. (Revised November 1988.)
      • October 1988
      • Article

      Implementation as Mutual Adaptation of Technology and Organization

      By: D. A. Leonard
      Keywords: Technology
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      Leonard, D. A. "Implementation as Mutual Adaptation of Technology and Organization." Research Policy 17, no. 5 (October 1988).
      • October 1988
      • Article

      Managerial Influences in the Implementation of a New Technology

      By: D. A. Leonard and I. Deschamps
      Keywords: Management; Leadership; Technology
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      Leonard, D. A., and I. Deschamps. "Managerial Influences in the Implementation of a New Technology." Management Science 34, no. 10 (October 1988): 1–13.
      • September 1988 (Revised December 1998)
      • Case

      Donner Co.

      By: Roy D. Shapiro
      The management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is used to analyze the production capacity of various stages in the process and to examine bottlenecks and key... View Details
      Keywords: Information Management; Management; Management Practices and Processes; Production; Performance Capacity; Problems and Challenges; Semiconductor Industry
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      Shapiro, Roy D. "Donner Co." Harvard Business School Case 689-030, September 1988. (Revised December 1998.)
      • September 1988 (Revised September 1993)
      • Case

      Mrs. Fields Cookies

      By: James I. Cash Jr.
      Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage... View Details
      Keywords: Acquisition; Information Management; Organizational Structure; Customer Relationship Management; Business Growth and Maturation; Networks; Internet and the Web; Food and Beverage Industry; Food and Beverage Industry
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      Cash, James I., Jr. "Mrs. Fields Cookies." Harvard Business School Case 189-056, September 1988. (Revised September 1993.)
      • September 1988
      • Case

      Frontier Airlines, Inc. (A) (Condensed)

      By: F. Warren McFarlan
      Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain... View Details
      Keywords: Adoption; Business Strategy; Competitive Strategy; Information Technology; Air Transportation; Air Transportation Industry
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      McFarlan, F. Warren. "Frontier Airlines, Inc. (A) (Condensed)." Harvard Business School Case 189-074, September 1988.
      • September 1988 (Revised September 1995)
      • Teaching Note

      Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note

      By: Lynda M. Applegate
      Keywords: Leadership; Information Technology; Manufacturing Industry; Consumer Products Industry
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      Applegate, Lynda M. "Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note." Harvard Business School Teaching Note 189-069, September 1988. (Revised September 1995.)
      • August 1988 (Revised March 1990)
      • Teaching Note

      Manufacturers Hanover Corp.: The New Information Technology Organization (A), (B), and (C), Teaching Note

      By: Lynda M. Applegate
      Keywords: Information Technology; Organizations; Manufacturing Industry
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      Applegate, Lynda M. "Manufacturers Hanover Corp.: The New Information Technology Organization (A), (B), and (C), Teaching Note." Harvard Business School Teaching Note 189-060, August 1988. (Revised March 1990.)
      • August 1988 (Revised March 1990)
      • Case

      Manufacturers Hanover Corp.: The New Information Technology Organization (C)

      By: Lynda M. Applegate
      Keywords: Banks and Banking; Information Technology; Banking Industry
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      Applegate, Lynda M. "Manufacturers Hanover Corp.: The New Information Technology Organization (C)." Harvard Business School Case 189-051, August 1988. (Revised March 1990.)
      • August 1988 (Revised April 1998)
      • Case

      IBM 360: Giant as Entrepreneur

      By: Joseph L. Bower
      Presents the ingredients that went into a major entrepreneurial shift by IBM--investing $5 billion into a new product line that would obsolete any existing computer product line offered by the competition, or by IBM itself. The economic and technical challenges of this... View Details
      Keywords: Change Management; Corporate Entrepreneurship; Financial Management; Investment; Organizational Change and Adaptation; Organizational Structure; Problems and Challenges; Competitive Strategy; Information Technology Industry
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      Bower, Joseph L. "IBM 360: Giant as Entrepreneur." Harvard Business School Case 389-003, August 1988. (Revised April 1998.)
      • July 1988 (Revised July 1990)
      • Case

      Xerox Corp.: Information Technology Support of Product Development

      By: James I. Cash Jr. and Donna B. Stoddard
      Keywords: Product Development; Information Technology
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      Cash, James I., Jr., and Donna B. Stoddard. "Xerox Corp.: Information Technology Support of Product Development." Harvard Business School Case 189-022, July 1988. (Revised July 1990.)
      • June 1988 (Revised May 1990)
      • Case

      Olivetti (A): Picking Up the Pieces

      By: Roy V. Eales and Malcolm S. Salter
      Keywords: Information Technology Industry
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      Eales, Roy V., and Malcolm S. Salter. "Olivetti (A): Picking Up the Pieces." Harvard Business School Case 388-157, June 1988. (Revised May 1990.)
      • June 1988 (Revised May 1990)
      • Case

      Olivetti (B): Putting De Benedetti's ""Mark I"" Strategy to Work

      By: Roy V. Eales and Malcolm S. Salter
      Keywords: Corporate Strategy; Information Technology Industry
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      Eales, Roy V., and Malcolm S. Salter. Olivetti (B): Putting De Benedetti's ""Mark I"" Strategy to Work. Harvard Business School Case 388-158, June 1988. (Revised May 1990.)
      • 1988
      • Chapter

      Joint Ventures and Collaborative Arrangements in the Telecommunications Equipment Industry

      By: Gary P. Pisano, Michael Russo and David Teece
      Keywords: Joint Ventures; Cooperation; Communication Technology; Telecommunications Industry
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      Pisano, Gary P., Michael Russo, and David Teece. "Joint Ventures and Collaborative Arrangements in the Telecommunications Equipment Industry." In International Collaborative Ventures in U.S. Manufacturing, edited by David Mowery. Cambridge, MA: Ballinger Publishing Company, 1988.
      • March 1988
      • Background Note

      Leadership and the Information Technology Organization

      By: Lynda M. Applegate and Donna B. Stoddard
      Keywords: Leadership; Information Technology; Organizations
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      Applegate, Lynda M., and Donna B. Stoddard. "Leadership and the Information Technology Organization." Harvard Business School Background Note 188-114, March 1988.
      • March 1988 (Revised September 1995)
      • Case

      Xerox Corp.: Leadership of the Information Technology Function (A)

      By: Lynda M. Applegate and Donna B. Stoddard
      Keywords: Leadership; Information Technology; Information Technology Industry
      Citation
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      Applegate, Lynda M., and Donna B. Stoddard. "Xerox Corp.: Leadership of the Information Technology Function (A)." Harvard Business School Case 188-113, March 1988. (Revised September 1995.)
      • January 1988 (Revised May 1992)
      • Case

      Howard Head and Prince Manufacturing, Inc.

      By: Howard H. Stevenson
      Deals with the issue of an entrepreneur in a very successful company deciding whether to stay through a period of great growth or to sell. What are the entrepreneur's responsibilities to the organization, to his employees, to the public? As subtopics, the issues of... View Details
      Keywords: Business Growth and Maturation; Decisions; Entrepreneurship; Patents; Law; Markets; Production; Sales
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      Stevenson, Howard H. "Howard Head and Prince Manufacturing, Inc." Harvard Business School Case 388-079, January 1988. (Revised May 1992.)
      • 1988
      • Book

      In the Age of the Smart Machine: The Future of Work and Power

      By: S. Zuboff
      Keywords: Power and Influence; Information Technology
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      Zuboff, S. In the Age of the Smart Machine: The Future of Work and Power. New York: Basic Books, 1988.
      • December 1987 (Revised January 1988)
      • Background Note

      Managing Information Technology: Telecommunications and Computer Networks

      By: Lynda M. Applegate
      Keywords: Information Technology; Management; Information Infrastructure
      Citation
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      Applegate, Lynda M. "Managing Information Technology: Telecommunications and Computer Networks." Harvard Business School Background Note 188-033, December 1987. (Revised January 1988.)
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