Publications

October 2017
Case

Shift Technologies, Inc.

By: Thomas Eisenmann and Nicole Tempest Keller

In 2017, management at Shift, an online marketplace that uses a “high touch,” concierge approach to buy and sell used cars, was formulating plans for the San Francisco–based startup’s next phase of expansion. One option was to preserve Shift’s current business model... View Details

Keywords: Entrepreneurship; Market Design; Multi-Sided Platforms; Marketplace Matching; Growth and Development Strategy; Decision Choices and Conditions; Auto Industry; Retail Industry; United States

December 2014
Supplement

Interview with Anders Byriel and Mads Nygård: Kvadrat

By: Boris Groysberg and Sarah L. Abbott

Anders Byriel, CEO of the family-owned Danish textiles company, Kvadrat, and Mads Nygård, SVP of Strategy & Organization at Kvadrat, discuss the challenges and opportunities faced by the company. They elaborate on areas covered in the case including: 1.) Asia; 2.) Soft... View Details

Keywords: General Management; Organization Behavior; Strategy; Performance Management; Leadership; Business or Company Management; Growth and Development Strategy; Management Practices and Processes; Human Resources; Manufacturing Industry; Denmark

April 2009 (Revised August 2010)
Case

Buro Happold

By: Robert G. Eccles and Kerry Herman

Padraic Kelly became Managing Director (MD) of the engineering services firm Buro Happold in 1996. One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current size where it was constrained by a structure of having each... View Details

Keywords: Training; Entrepreneurship; Leadership Development; Growth and Development Strategy; Management Skills; Organizational Culture; Programs

March 2008
Case

Ujjivan: A Microfinance Institution at a Crossroads (A)

By: V.G. Narayanan and Pamela Freed

Samit Ghosh, the CEO and founder of Ujjivan, a major microfinance provider in Bangalore, wants to grow his business rapidly and become financially sustainable, but he's struggling with staff fraud, high costs, and how to stay true to Ujjivan's mission of poverty... View Details

Keywords: Financial Institutions; Microfinance; Ethics; Mission and Purpose; Growth and Development Strategy; Financial Services Industry; Bangalore

June 2007 (Revised August 2007)
Case

Royal DSM N.V.: Information Technology Enabling Business Transformation

By: Lynda M. Applegate, Edward Watson and Mara Vatz

Describes how Royal DSM NV, an $8 billion dollar global corporation, leveraged information technology to enable a major corporate portfolio transformation between 2000 and 2006. View Details

Keywords: Change Management; Transformation; Entrepreneurship; Globalized Firms and Management; Growth and Development Strategy; Information Technology

June 1989 (Revised June 1993)
Case

Thumbs-Up Video, Inc.

By: William J. Bruns Jr.

A start-up video rental business is described to provide a basis for a bookkeeping and financial reporting exercise for an accounting course. Both start-up and operating transactions are included along with situations requiring judgments about depreciation policies and... View Details

Keywords: Business Growth and Maturation; Financial Statements; Accounting Audits; Accrual Accounting; Financial Reporting; Accounting Industry

September 1991 (Revised August 1994)
Background Note

Note on Pharmaceutical Industry Regulation

By: Willis M. Emmons III

Traces the evolution of U.S. regulatory policy towards the pharmaceutical industry over the course of the twentieth century. A major theme is the steady shift away from a policy of 'let the buyer beware' to the creation of a complex and time-consuming review process,... View Details

Keywords: Safety; Industry Growth; Marketing; Research and Development; Health Testing and Trials; Economics; Pharmaceutical Industry; United States

Find at Harvard

March 1999 (Revised August 1999)
Case

SCORE! Educational Centers (D)

Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, self-owned company into a professional organization. Focuses on the steps Waldron takes to... View Details

Keywords: Leadership; Business Growth and Maturation; Employee Relationship Management; Teaching; Recruitment; Education Industry; United States

September 1998 (Revised February 1999)
Case

Interactive Insurance Services: Redefining Insurance Distribution

By: Lynda M. Applegate and Marla Malcom-Nagler

Founded in July 1995, Interactive Insurance Services provided personal lines of insurance over the World Wide Web. In June 1996, the company was acquired by Intuit for $7.5 million. The case details the competitive and organizational issues faced by this rapidly... View Details

Keywords: Acquisition; Restructuring; Growth and Development; Distribution; Business Processes; Competitive Strategy; Web; Insurance Industry

Find at Harvard

June 2021
Case

One Family Textiles: Stepping Back to Move Forward?

By: V.G. Narayanan, Alpana Thapar and Fares Khrais

This case explores how a family business builds a board that includes independent directors that helps to professionalize and strengthen governance in the company. The case relates to One Family Textiles, an Abu Dhabi-headquartered manufacturer of garments. The company... View Details

Keywords: Governance; Growth and Development Strategy; Operations; Governing and Advisory Boards; Business History; Decision Making; Accounting

Portrait Project

Xenia Yashina

to become a bit better place – an extra pinch of opportunity, a lump of freedom, a touch of fairness, and a thimbleful of growth In business or government, fully backed or battling against the wind, for richer or poorer, in sickness and... View Details

Web

Historic Industry & Trade Literature | Baker Library

School. The Baker Old Class collection is a valuable tool for historical research, particularly for tracing the development and growth of American business and industry from the late 19th century to the first decades of the 20th century.... View Details

21 Sep 2016
News

Leadership in Motion

Leadership in 2007. In the spring of 2016, Veron was elected a trustee of Scarsdale Village. Community involvement also planted the seeds for the Acceleration Project (TAP), a nonprofit Veron cofounded in 2012 to encourage the growth of... View Details

Career Coach

Michele Chambliss

reviews and career narratives), she takes a personal interest in each candidate finding their own path to growth and professional fulfillment. Michele has significant experience of her own in hiring and growing high performing teams in... View Details

Keywords: Entrepreneurship; Technology

12 Sep 2006
First Look

First Look: September 12, 2006

productivity externalities in the host country generated by foreign multinational companies. We propose a mechanism that emphasizes the role of local financial markets in enabling foreign direct investment (FDI) to promote growth through... View Details

Keywords: Sean Silverthorne

01 Jun 2006
News

India Arrives

meeting of the World Economic Forum in Davos, Switzerland. Business and government officials arrived in force to talk up India’s growth, exceeding an annual rate of 6 percent for the last fifteen years. GDP growth hit 7.6 percent in 2005... View Details

Keywords: Julia Hanna

2012
Book

Strategic IQ: Creating Smarter Corporations

By: John R. Wells

In today's world, only the smartest survive. The competitive landscape is littered with graves of well-known firms whose revenues, profits and stock prices rose for decades until they suddenly imploded.
In fast-changing business environments, firms must adapt... View Details

Keywords: Organizational Change and Adaptation; Change Management; Competition; Business Growth and Maturation; Adaptation; Corporate Strategy; Decision Making; Innovation and Invention

January 2006 (Revised April 2006)
Case

Capitalism and Democracy in a New World

By: Bruce R. Scott, Sarah Potvin and Alison Adams

Focuses on the formulation of the Northwestern Ordinance as the core of a development strategy for capitalism and democracy in the United States. A precursor to the Constitution, the Northwestern Ordinance was based on the New England Model to achieve a broad and... View Details

Keywords: Equality and Inequality; Economic Systems; Income; Laws and Statutes; Government and Politics; Growth and Development Strategy; Power and Influence; United States

April 2001 (Revised September 2001)
Case

Merloni Elettrodomestici: Building for a New Century

By: Joseph L. Bower

In 2001 a young new CEO has to develop a strategy to move his company beyond the hyper-competitive conditions of Western Europe. A major acquisition in Russia and a new Web-based service business provide interesting new directions. This case traces the development of... View Details

Keywords: Acquisition; Corporate Entrepreneurship; Multinational Firms and Management; Growth and Development Strategy; Organizational Structure; Business Strategy; Web; Russia