Computer Services Industries - Publications - Faculty & Research

01 Mar 2013
News

Sizing Up Social Impact

after stints at the World Bank and at his family's industrial distribution business. "Then you have to consider the outputs: Did they use this new technology and training? Did it produce more bananas or mangoes or pineapples? Did they... View Details

Keywords: Julia Hanna; Crop Production; Agriculture; Administration of Economic Programs; Government; Administration of Housing Programs, Urban Planning, and Community Development; Government; Water, Sewage and Supply Systems; Utilities

01 Jun 2014
News

What’s Next

Connecticut What is HBS doing to prepare its students to be leaders in fighting the global climate crisis, to work across international borders, across industries, and with governments on real, long-term changes that only business and View Details

Keywords: HBS Campaign; Educational Services; Educational Services

18 Oct 2011
First Look

First Look: October 18

PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A waste-to-energy firm that recycles... View Details

Keywords: Sean Silverthorne

November 2009 (Revised January 2010)
Case

Zara: Managing Stores for Fast Fashion

By: Zeynep Ton, Elena Corsi and Vincent Marie Dessain

Pablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store... View Details

Keywords: Compensation and Benefits; Employees; Managerial Roles; Service Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Productivity; Retail Industry

Citation

Educators

Purchase

01 Jun 2025
News

Forward Thinking

conservation is development: As people build more subdivisions, industrial zones, and roads, and then surround it all with fencing, wild animals get entangled in the infrastructure and cut off from food and water sources. Last December,... View Details

Keywords: Jen Mcfarland Flint; Illustrations by Maria Jesus Contreras; Animal Production and Aquaculture; Agriculture

Web

Building Trusted Organizations - Course Catalog

organization’s ability to deliver products and services they can trust, or through breaches of integrity —when questions of motives, personal ethics, and a commitment to others’ wellbeing come into play. It explores losing and restoring... View Details

01 Mar 2004
News

Haven for the Homeless

his cell phone industry product development position in 2002 to become the shelter’s executive director. During the winter months, the shelter houses an average of one hundred people a night, and demand has grown in recent years. “When... View Details

Keywords: homeless shelters; Personal Services; Personal Services

07 Dec 2015
Research & Ideas

The Rise of Personalized Entrepreneurial Finance and Other VC Trends

industries in different ways. Venture capital, for example, was once mostly reserved for institutional investors backed by endowments and pension funds. Today, it increasingly includes individual investors who are using technological... View Details

Keywords: Re: Josh Lerner; Financial Services; Financial Services

03 Oct 2005
What Do You Think?

What’s the Future of Globally Organized Labor?

the union movement in North America. On a larger scale, sizeable groups of workers primarily in service industries recently disengaged themselves from the AFL-CIO, which they perceived as being dominated by... View Details

Keywords: by James Heskett

02 Mar 2020
Blog Post

Know Your Audience – Recruiting HBS Students for Energy

investing in energy through venture capital divisions. For startups in particular, Phillip noted that “As businesses are developing new services and products, they have needs for new hires who can help them in commercialization and market... View Details

Keywords: Energy / Cleantech

01 Mar 2018
News

Case Study: On the Record

Above: photo by Sarah Frankie Linder Vinyl is back. The once-anachronistic segment of the music industry was on target for its seventh straight year of double-digit growth in 2017, according to a Deloitte Global forecast, selling an... View Details

Keywords: April White

16 Jul 2024
Research & Ideas

Weighing Digital Tradeoffs in Private Equity

innovation, PE firms are discovering new sources of value creation, new research shows. Moreover, the PE industry itself has become more competitive as the number of PE firms grows, prompting firms to explore a new way of boosting the... View Details

Keywords: by Michael Blanding; Financial Services

30 Apr 2019
First Look

New Research and Ideas, April 30, 2019

Evidence from the Hospital Industry By: Dafny, Leemore S., Katherine Ho, and Robin S. Lee Abstract—We consider the effect of mergers between firms whose products are not viewed as direct substitutes for the same good or View Details

Keywords: Dina Gerdeman

09 Mar 2023
Blog Post

Port Esbjerg: Deploying Offshore Wind

Jutland region on the North Sea, was one of our first visits as part of our immersive field course on decarbonization and sustainability. The port has been a leader in the offshore wind industry since they participated in the construction... View Details

01 Sep 2020
News

Giving Amazon the Boot

founder and editor-in-chief of the online magazine The Business of Fashion, understands the pull of Amazon’s wildly popular Prime subscription service and the fact that it’s the go-to site for most products. “If someone has a very high... View Details

Keywords: Lisa Scanlon Mogolov; Miscellaneous Store Retailers; Retail Trade

01 Sep 2011
News

Extraordinary People

social service organizations through their family foundation. “There comes a responsibility with success, and that is leaving the world better than you found it,” says Klarman. Robert Kraft, MBA 1965 Founder, Chairman and CEO, The Kraft... View Details

01 Dec 2007
News

Faculty Research Online

HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. Broadband: Remaking the Advertising View Details

Keywords: Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services

06 Jul 2010
Research & Ideas

Renewable Energy: Winds at Our Back?

exploration, Doppler oceanographic studies, avian research, socioeconomic environmental studies, community outreach, and litigation. Late last year, the Minerals Management Service (recently renamed the Bureau of Ocean Energy Management,... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

26 Jun 2025
News

The Vinyl Revival

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Caren Kelleher (MBA 2010) was at HBS, she started managing bands, mainly as a way to stay involved in an industry... View Details

14 Oct 2013
Research & Ideas

Time that Government Reopens for Business

beneficiary was European banks that had big operations here. The globalization of the top end of the financial services industry means that the Fed is everyone's central banker. The reactions we've seen in... View Details

Keywords: by Jim Aisner

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