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  • All HBS Web  (8,216)
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  • All HBS Web  (8,216)
    • People  (17)
    • News  (1,332)
    • Research  (5,030)
    • Events  (25)
    • Multimedia  (79)
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  • January 2025
  • Supplement

Go Mobile: Aligning District Managers and Store Teams (B)

By: Tatiana Sandino and Samuel Grad
In January 2025, Modi reflects on the past decade of Go Mobile and looks ahead to new growth strategies. View Details
Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Organizational Structure; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Growth and Development Strategy; Telecommunications Industry; India
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Sandino, Tatiana, and Samuel Grad. "Go Mobile: Aligning District Managers and Store Teams (B)." Harvard Business School Supplement 125-077, January 2025.
  • March 1994 (Revised October 1994)
  • Case

Reading Energy

By: Forest L. Reinhardt
Reading Energy builds facilities that produce energy from nontraditional fuels. A privately held, entrepreneurial organization, it has spent six years developing a plan to build a waste-to-energy plant in the town of Robbins, Illinois. The plant would burn municipal... View Details
Keywords: Energy Generation; Wastes and Waste Processing; Business and Community Relations; Business Plan; Agreements and Arrangements; Contracts; Risk and Uncertainty; Government and Politics; Environmental Sustainability; Business Strategy; Energy Industry; Utilities Industry; Illinois
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Reinhardt, Forest L. "Reading Energy." Harvard Business School Case 794-102, March 1994. (Revised October 1994.)
  • 01 Aug 2005
  • Research & Ideas

How to Choose the Best Deal

Conversely, if the orchard option begins to look as if it won't pan out, Jim might negotiate more cautiously with the Abbott executor. In short, your investment in the deal you don't reach isn't wasted if you've gained leverage in the agreement you do make. 4. Drive... View Details
Keywords: by Michael Wheeler
  • 2022
  • Other Teaching and Training Material

Organizational Behavior Reading: Managing Differences

By: Robin Ely and Colleen Ammerman
This reading provides principles and practices managers can draw upon to leverage differences in social identities - such as gender and race - to create more effective work relationships, teams, and organizations. The Essential Reading's first section draws upon... View Details
Keywords: Diversity; Groups and Teams; Prejudice and Bias; Identity; Management Practices and Processes
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Ely, Robin, and Colleen Ammerman. "Organizational Behavior Reading: Managing Differences." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8394, 2022.
  • August 2015
  • Article

Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics

By: Thomas C Tsai, Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom and Raffaella Sadun
National policies to improve health care quality have largely focused on clinical provider outcomes and, more recently, payment reform. Yet the association between hospital leadership and quality, although crucial to driving quality improvement, has not been explored... View Details
Keywords: Hospitals; Quality; Governing and Advisory Boards; Management Practices and Processes; Service Delivery; Health Care and Treatment; Health Industry
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Tsai, Thomas C., Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom, and Raffaella Sadun. "Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics." Health Affairs 34, no. 8 (August 2015): 1304–1311.
  • January 2014
  • Supplement

Ford Asia Pacific & Africa: The E-coating Facility Decision in Gujarat, India (B)

By: Juan Alcacer and Nancy Hua Dai
The case reveals that Ford decided to open its own e-coating plant in Gujarat, India, and details how the decision was made at different organizational levels. View Details
Keywords: Foreign Investment; Organizational Alignment; Strategic Decision Making; Motivation and Incentives; Communication; Organizational Structure; Decision Making; Business Processes; Foreign Direct Investment; Manufacturing Industry; Auto Industry; Gujarat
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Alcacer, Juan, and Nancy Hua Dai. "Ford Asia Pacific & Africa: The E-coating Facility Decision in Gujarat, India (B)." Harvard Business School Supplement 914-015, January 2014.
  • December 2006 (Revised November 2008)
  • Case

The New York Jets--A West Side Story

In 2005, Jay Cross, New York Jets president, must decide how to proceed with finding a new home for the football team he heads after New York's Public Authorities Control Board rejects a $1.4 billion plan to build the New York Sports and Convention Center (NYSCC) on... View Details
Keywords: Buildings and Facilities; Investment; Negotiation Deal; Negotiation Process; Partners and Partnerships; Urban Development; Sports; Real Estate Industry; Sports Industry
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Kohn, A. Eugene, and Boyd Edward Bishop. "The New York Jets--A West Side Story." Harvard Business School Case 207-027, December 2006. (Revised November 2008.)
  • April 2004 (Revised July 2008)
  • Case

Showdown on the Waterfront: The West Coast Port Dispute (A)

By: Kathleen L. McGinn and Dina R. Pradel
New technology underlies a protracted dispute between West Coast longshoremen and their employers. Severe economic consequences lead to government intervention in the dispute. View Details
Keywords: Economics; Negotiation Process; Business and Government Relations; Labor and Management Relations; Conflict and Resolution; Shipping Industry; Western United States
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McGinn, Kathleen L., and Dina R. Pradel. "Showdown on the Waterfront: The West Coast Port Dispute (A)." Harvard Business School Case 904-045, April 2004. (Revised July 2008.)
  • 2008
  • Working Paper

Resolving Information Asymmetries in Markets: The Role of Certified Management Programs

By: Michael W. Toffel
Firms and regulators are increasingly relying on voluntary mechanisms to signal and infer quality of difficult-to-observe management practices. Prior evaluations of voluntary management programs have focused on those that lack verification mechanisms and have found... View Details
Keywords: Management Practices and Processes; Information; Standards; Performance Improvement; Programs; Environmental Sustainability; Manufacturing Industry; United States
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Toffel, Michael W. "Resolving Information Asymmetries in Markets: The Role of Certified Management Programs." Harvard Business School Working Paper, No. 07-023, December 2008. (October 2006.)
  • October 1992 (Revised October 1993)
  • Case

MCI Communications Corporation: National Accounts Program (Condensed)

By: Frank V. Cespedes
Concerns the early stages of a major-account program at MCI, a telecommunications firm seeking to penetrate the corporate-account market. Among the issues are: 1) coordination of field sales efforts with national account selling efforts; 2) sales strategy for major... View Details
Keywords: Accounting; Decision Choices and Conditions; Training; Compensation and Benefits; Management Practices and Processes; Marketing Strategy; Groups and Teams; Sales
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Cespedes, Frank V. "MCI Communications Corporation: National Accounts Program (Condensed)." Harvard Business School Case 593-044, October 1992. (Revised October 1993.)
  • 20 Dec 2011
  • News

Inside the Planning of a New Course

Keywords: Professor Youngme Moon; Colleges, Universities, and Professional Schools; Educational Services
  • 12 May 2011
  • Research & Ideas

The Difficult Transition from For-Profit to Nonprofit Boards

detail, nonprofit boards are often larger, have more committees, and have a very different trustee life cycle. Further, as Chapter Seven describes, the heart of the governance process is a volunteer nonexecutive chairman and volunteer... View Details
Keywords: by Sean Silverthorne
  • 21 Jan 2016
  • Blog Post

HBS and the Arts

company.  I applied my newfound knowledge on process flow to help senior staff redraft their procedures for receiving incoming property, among several other key operations. I worked to understand the existing View Details
Keywords: Nonprofit / Government; Entertainment / Media / Sports
  • 12 Sep 2024
  • Blog Post

Amager Bakke: I Like This Waste Incinerator in My Backyard!

and lift the waste into the incinerator. The two incinerators can process up to 42 tons per hour at temperatures as high as 1,100°C (2000°F). The exhaust stream reaches twin boilers which produce high pressure steam. The steam powers a... View Details
  • Web

Awards | Social Enterprise | Harvard Business School

student: maximum grants will range from $1,000 - $2,000 for eligible expenses, based on student demand and funds available. We expect that you will receive a percentage of your request, based on student demand and funds available. Award View Details
  • 15 Jun 2020
  • Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

test people, then process the tests and take them to a waiting area.” When Ebola began ravaging the country in 2014, Liberia’s government came knocking on Last Mile Health’s door. The organization helped the government use its model... View Details
Keywords: by Rachel Layne; Health
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

worth your time getting up to speed quickly. Commissioning is the process by which you make sure your building is performing the way it was designed to. (Or for new buildings, it’s the process by which you... View Details
Keywords: by Kristen Senz; Real Estate; Health
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

creating the final versions. Some companies even base their business model on co-production; Build-a-Bear stores allow consumers to create personalized teddy bears. "With the growth of customizable technology, there is an appreciation of this co-generation View Details
Keywords: by Carmen Nobel; Education; Health
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

becomes the centralized provider of the leadership and infrastructure that allow the community to take decentralized yet coordinated action. That's what we see in really effective private-sector firms, like what Jack Welch put in place at GE. One concern in this View Details
Keywords: by Garry Emmons; Service
  • 20 Oct 2020
  • Blog Post

Changing the Face of Entrepreneurship and Venture Capital at Harlem Capital

referrals.” The next stage of building a diverse team is considering the various stages of the applicant funnel and being intentional about hiring. “We always track race and gender all the way through our hiring process to make sure that... View Details
Keywords: Entrepreneurship; Venture Capital / Private Equity
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