health care policy - Publications - Faculty & Research

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Two-Year Action Plan Update: Q+A with Terrill Drake, Chief Diversity and Inclusion Officer at Harvard Business School

luncheon were so moving, and they showed me how much this community cares for Jim, who was doing diversity, equity, and inclusion work before it was a thing. It made me feel empowered and excited to build upon Jim's legacy. Cash House has... View Details

17 Oct 2017
First Look

First Look at New Research and Ideas, October 17, 2017

patient satisfaction, and problems with patient safety. Nearly all U.S. health care organizations have used similar evidence to justify their investments in safety and quality. Herein, we provide... View Details

Keywords: Sean Silverthorne

01 Mar 2011
News

Making Their Way

Atlantis hotel, the UK’s RAF Lakenheath air base, and Abu Dhabi’s Cleveland Clinic. The latter is emblematic of a customer segment — health care — that, along with the education sector, has remained... View Details

Keywords: Garry Emmons; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Fabricated Metal Product Manufacturing; Manufacturing; Rail Transportation; Transportation

01 Dec 2010
News

The Transformers

children’s mental health ser-vices. In 2004, Youth Villages sought Bridgespan’s help in developing a strategic growth plan that charted expansion into six states, called for building a business development unit, and introduced new... View Details

Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services

01 Dec 2016
News

Alumni Books of 2016

and planning for and managing a growing business needs careful thought. Drawing on a wide range of models, research, and case studies from across the business world, Merson offers practical advice and guidance on a range of topics,... View Details

08 Jun 2018
News

My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses

mission. And as I was walking out of the door my dad looked up and said, son, when you finish firing my manager I expect you to replace him with your manager. And yours better be as good as mine. So as I was on the way back to take care... View Details

13 Dec 2017
News

Skydeck Live: What Really Motivates American Voters?

health care. Those statistics are things that we have to keep in mind. And I don't think that the implication is that we have to open up our checkbooks and write bigger checks. I don't think the implication is that everybody necessarily... View Details

27 Mar 2012
First Look

First Look: March 27

disastrous mistakes that can splinter a founding team, strip founders of control, and leave founders without a financial payoff for their hard work and innovative ideas. He highlights the need at each step to strike a careful balance... View Details

Keywords: Carmen Nobel

02 Feb 2010
First Look

First Look: Feb. 2

requirements or social norms, but because we are altruistic; we care intrinsically about the welfare of others. In this paper, we illustrate for these types of decisions how confusion may arise because the distinction between our personal... View Details

Keywords: Martha Lagace

06 Dec 2021
News

Rescue & Recovery

retail store allow her to feed her family, gain equity, and send her children to school. (Carielle Doe/Mercy Corps) McKenna had followed the story as it unfolded in the news. She had long admired the work of Mercy Corps, especially during her time as COO of the aid... View Details

Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance

Career Coach

Jan Pianca

Jan (MSc, International Management, Bocconi University) is the Educational Programs Assistant Director Europe at the HBS Europe Research Center in Paris. He focuses on European employer outreach to develop and manage the School’s relationships with European companies.... View Details

Publications