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Show Results For
- All HBS Web
(7,587)
- People (8)
- News (1,210)
- Research (5,556)
- Events (48)
- Multimedia (42)
- Faculty Publications (4,104)
- 14 Dec 2022
- News
When to Give Verbal Feedback — and When to Do It in Writing
- Web
Strategic Financial Analysis Online Course | HBS Online
Online. What you earn . Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Forecast financial performance in the near and long term to guide strategic decision-making Compare organizations’ View Details
- April 2019 (Revised January 2025)
- Case
Clear Link Technologies, LLC: Driving Sales with Peer Effects
By: Christopher Stanton, Richard Saouma and Olivia Hull
The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details
Keywords: Talent and Talent Management; Interactive Communication; Experience and Expertise; Decision Making; Training; Design; Compensation and Benefits; Knowledge Acquisition; Knowledge Sharing; Human Capital; Working Conditions; Measurement and Metrics; Outcome or Result; Performance; Performance Improvement; Research; Sales; Salesforce Management; Motivation and Incentives; Telecommunications Industry; Utah; United States
Stanton, Christopher, Richard Saouma, and Olivia Hull. "Clear Link Technologies, LLC: Driving Sales with Peer Effects." Harvard Business School Case 819-072, April 2019. (Revised January 2025.)
- October 2023
- Supplement
Making Progress at Progress Software (B)
By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details
Keywords: Leading Change; Negotiation; Organizational Culture; Performance Evaluation; Prejudice and Bias; Talent and Talent Management; Employees; Technology Industry; United States; Bulgaria
Coffman, Katherine, Hannah Riley Bowles, and Alexis Lefort. "Making Progress at Progress Software (B)." Harvard Business School Supplement 924-011, October 2023.
- March 1999 (Revised March 2000)
- Case
Cross Country Group, The: A Piece of the Rock (A)
By: Robert L. Simons and Indra Reinbergs
A new MBA graduate joins a privately held family business and sets ambitious growth goals for the next five years. To enhance motivation, he proposes a new incentive plan that will grant him a share of the wealth he creates. However, the family owners have a more... View Details
Keywords: Family Business; Decisions; Motivation and Incentives; Business Strategy; Performance Efficiency; Risk and Uncertainty; Growth and Development; Planning; Accounting Industry; Employment Industry
Simons, Robert L., and Indra Reinbergs. "Cross Country Group, The: A Piece of the Rock (A)." Harvard Business School Case 199-044, March 1999. (Revised March 2000.)
- September 1996 (Revised May 1997)
- Case
Mobil USM&R (C): Lubricants Business Unit
By: Robert S. Kaplan
The general manager of a Lubricants Business Unit in Mobil's U.S. Marketing and Refining division launched a project to develop a Balanced Scorecard (BSC) for his unit. The purpose was to provide focus for all employees of the unit, enabling it to operate on an... View Details
Keywords: Balanced Scorecard; Employees; Customization and Personalization; Performance Evaluation; Measurement and Metrics; Management Teams; Projects; Energy Industry; Mining Industry; United States
Kaplan, Robert S. "Mobil USM&R (C): Lubricants Business Unit." Harvard Business School Case 197-027, September 1996. (Revised May 1997.)
- November 2014 (Revised March 2016)
- Background Note
Mental Health and the American Workplace
By: John A. Quelch and Carin-Isabel Knoop
Mental illness has been described as an epidemic affecting nearly a quarter of all Americans in their lifetimes, often during their most productive working years. Managers who can design organizations that maximize mental health can minimize these risks and boost... View Details
Keywords: Public Health; Productivity; Competitiveness; Stress Management; Depression; Absenteeism; Presenteeism; Work Culture; Business or Company Management; Work-Life Balance; Performance Productivity; Organizational Culture; Medical Specialties; Health Care and Treatment; Health Industry; United States
Quelch, John A., and Carin-Isabel Knoop. "Mental Health and the American Workplace." Harvard Business School Background Note 515-062, November 2014. (Revised March 2016.)
- March 2007
- Teaching Note
Understanding Customer Profitability at Charles Schwab (TN)
By: Francisco de Asis Martinez-Jerez
Teaching note to 106002. View Details
- February 2003 (Revised April 2003)
- Case
Roman Catholic Diocese of San Jose, The
By: Allen S. Grossman and Christina Darwall
Patrick J. McGrath, the bishop of the healthy and growing San Jose diocese, is pioneering the use of long-term, business-like strategic planning to better deliver on his churches' core mission. The adopted plan addresses issues at the heart of how the diocese is... View Details
Keywords: Financial Management; Innovation Strategy; Leadership; Growth Management; Success; Performance Effectiveness; Strategic Planning; Problems and Challenges
Grossman, Allen S., and Christina Darwall. "Roman Catholic Diocese of San Jose, The." Harvard Business School Case 303-069, February 2003. (Revised April 2003.)
- February 2003
- Background Note
Identity Issues in Teams
By: Jeffrey T. Polzer and Hillary Anger Elfenbein
This note explains how identity dynamics underlie many of the observable interpersonal problems that team members encounter, ranging from lack of participation and low involvement to misunderstandings and dysfunctional emotional conflict. It provides a framework for... View Details
Keywords: Framework; Managerial Roles; Outcome or Result; Performance Effectiveness; Groups and Teams; Conflict and Resolution; Emotions; Identity
Polzer, Jeffrey T., and Hillary Anger Elfenbein. "Identity Issues in Teams." Harvard Business School Background Note 403-095, February 2003.
- 01 Jun 2000
- News
Books
www.mindedge.com. Performance Measurement & Control Systems for Implementing Strategy by Robert L. Simons (Prentice Hall) "This book is built around a number of tensions inherent in all business," declares HBS professor Robert Simons of... View Details
Langbourne M. Williams, Jr.
After launching a stockholder attack on the management of Freeport Sulphur in 1930, Williams found himself in the CEO position three years later. Under his direction, Freeport experienced a major turnaround in performance and became the... View Details
Keywords: Agriculture & Mining
- 21 Sep 2010
- First Look
First Look: September 21, 2010
Group's three co-founders are facing the prospect of losing not just a business but a way of life they have built together. The case follows the story of Chris Wink, Matt Goldman, and Phil Stanton as they pursue their creative passion and build the Blue Man Group from... View Details
Keywords: Sean Silverthorne
Charles F. Knight
Knight introduced a methodical planning process throughout all company activities that focused on financial performance metrics. Under his leadership, Emerson has grown into a $14 billion company that routinely places in the top 10 among... View Details
Keywords: Fabricated Goods
- Web
1.14 Academic Review / Academic Withdrawal | MBA
1.14 Academic Review / Academic Withdrawal 1.0 Academic Information & Policies Academic Reviews are conducted by the Academic Performance Committee (APC) after Terms 2, 3, and 4, and are completed before the beginning of the subsequent... View Details
- Mar 2012
- Article
How to Make Finance Work
Once a sleepy old boys' club, the U.S. financial sector is now a dynamic and growing business that attracts the best and the brightest. It is tempting to declare the industry a roaring success. But its purpose is to serve the needs of U.S. households and firms, and by... View Details
- Portrait Project
Ross Galloway
mental illness and driven him to this (thank God) unsuccessful suicide attempt. Every day since, I’ve wondered what I could have done differently. I always settle on: deeper listening. Despite continued strong performance at work, Dad was... View Details
- Career Coach
Joe Blair
than 30 early or mid-stage startups while at firms like Obvious Ventures, Chrysalix Energy Venture Capital, and Cota Capital. Prior to his career in venture capital, Joe was an engineer with the energy performance contracting division of... View Details
James E. Stowers, Jr.
Stowers developed a proprietary and revolutionary computer modeling technology to analyze stock performance of target companies. His modeling program along with additional investments in technology became the cornerstones for his... View Details
Keywords: Finance
- 03 Jan 2016
- Research & Ideas
NFL Black Monday: How Much Do Coaches Really Matter?
that perform poorly (suffering from the performance gap) and good teams that under-perform (suffering from the opportunity gap). In both cases, teams need quality coaches to improve their on-field... View Details