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      • November 1989 (Revised June 1993)
      • Case

      Girl Scouts of the U.S.A. (A)

      By: James L. Heskett
      Keywords: Nonprofit Organizations; United States
      Citation
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      Heskett, James L. "Girl Scouts of the U.S.A. (A)." Harvard Business School Case 690-044, November 1989. (Revised June 1993.)
      • November 1989
      • Teaching Note

      H.J. Heinz Co.: The Administration of Policy (A), (B), (C), and (D), Teaching Note

      By: Kenneth E. Goodpaster and Thomas R. Piper
      Teaching Note for (9-382-034, 035, 036, and 037). View Details
      Keywords: Business Earnings; Management Practices and Processes; Motivation and Incentives; System; Ethics; Policy; Business Divisions; Organizational Change and Adaptation; Food and Beverage Industry
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      Goodpaster, Kenneth E., and Thomas R. Piper. "H.J. Heinz Co.: The Administration of Policy (A), (B), (C), and (D), Teaching Note." Harvard Business School Teaching Note 390-045, November 1989.
      • 1989
      • Chapter

      Attitudes Toward Women and the Experience of Leadership

      By: R. J. Ely
      Keywords: Leadership; Attitudes; Gender; Experience and Expertise
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      Ely, R. J. "Attitudes Toward Women and the Experience of Leadership." In Women's Careers: Pathways and Pitfalls, edited by L. Larwood and S. Rose. New York: Praeger, 1989.
      • October 1989 (Revised August 1995)
      • Case

      Tysons Corner

      By: William J. Poorvu
      Hollinswood Associates, a joint venture partnership, has developed and operated a Marriott Hotel in Tysons Corner, Virginia. The partnership has been very successful in the past but it is now facing a significant cash flow deficit. Designed to examine how a partnership... View Details
      Keywords: Conflict Management; Change Management; Partners and Partnerships; Joint Ventures; Cash Flow; Investment; Accommodations Industry; Real Estate Industry; Virginia
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      Poorvu, William J. "Tysons Corner." Harvard Business School Case 390-052, October 1989. (Revised August 1995.)
      • October 1989 (Revised October 1992)
      • Case

      Smoke Wars: The Case for and Against the Cigarette Industry

      By: V. Kasturi Rangan
      Describes the arguments for and against the tobacco industry. With the per capita demand for cigarettes steadily declining by 2% to 3% every year, the tobacco companies have been using various approaches to stem the tide. Many such moves, however, have come under... View Details
      Keywords: Debates; Marketing Strategy; Demand and Consumers; Performance; Social Issues; Consumer Products Industry
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      Rangan, V. Kasturi. "Smoke Wars: The Case for and Against the Cigarette Industry." Harvard Business School Case 590-040, October 1989. (Revised October 1992.)
      • Article

      Fly-by-Night Firms and the Market for Product Reviews

      By: Gerald R. Faulhaber and Dennis A. Yao
      This paper presents a model that permits third-party information provision in a market characterized by information asymmetries and reputation formation. The model is used to examine how the market for information provision affects prices and supply in the primary... View Details
      Keywords: Markets; Reputation; SWOT Analysis; Mathematical Methods; Price Bubble; Inflation and Deflation; Duopoly and Oligopoly; Cost; Information; Quality; Price; Competitive Advantage; Information Industry
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      Faulhaber, Gerald R., and Dennis A. Yao. "Fly-by-Night Firms and the Market for Product Reviews." Journal of Industrial Economics 38, no. 1 (September 1989): 65–77. (Harvard users click here for full text.)
      • September 1989
      • Case

      Funding the United States Social Security System

      By: Arthur Schleifer Jr.
      Keywords: Welfare; Sovereign Finance; United States
      Citation
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      Schleifer, Arthur, Jr. "Funding the United States Social Security System." Harvard Business School Case 190-041, September 1989.
      • August 1989
      • Case

      Ethics, Responsibility, and Ideology

      By: George C. Lodge
      Keywords: Ethics; Corporate Social Responsibility and Impact
      Citation
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      Lodge, George C. "Ethics, Responsibility, and Ideology." Harvard Business School Case 390-014, August 1989.
      • July 1989
      • Article

      Immunizing Children Against the Negative Effects of Reward

      By: B. A. Hennessey, T. M. Amabile and M. Martinage
      Two studies were conducted to examine the effect of intrinsic motivation training on children's subsequent motivational orientation and creativity in an expected reward situation. Past research has demonstrated the overjustification effect: Children who work on an... View Details
      Keywords: Creativity; Motivation and Incentives; Training; Early Childhood Education; Learning; Teaching
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      Hennessey, B. A., T. M. Amabile, and M. Martinage. "Immunizing Children Against the Negative Effects of Reward." Contemporary Educational Psychology 14, no. 3 (July 1989): 212–227.
      • June 1989 (Revised May 1993)
      • Supplement

      Rossin Greenberg Seronick & Hill, Inc. (C)

      By: John A. Quelch
      Teaching objectives: 1) to consider legal and other obligations advertising agencies owe to their clients, 2) to show how aggressive marketing can lead to allegations of misconduct, 3) to explore conflicts of interest which may arise for professional service companies... View Details
      Keywords: Conflict of Interests; Ethics; Lawsuits and Litigation; Marketing; Advertising; Advertising Industry; New England
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      Quelch, John A. "Rossin Greenberg Seronick & Hill, Inc. (C)." Harvard Business School Supplement 589-126, June 1989. (Revised May 1993.)
      • 1989
      • Book

      Growing Up Creative

      By: T. M. Amabile
      Keywords: Creativity; Early Childhood Education; Learning; Teaching; Training; Social Psychology; Personal Characteristics; Motivation and Incentives; Performance; Cognition and Thinking
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      Amabile, T. M. Growing Up Creative. New York: Crown, 1989.
      • 1989
      • Chapter

      Model of Franchiser Market Penetration in an Area of Dominant Influence

      By: V. K. Rangan and Patrick J Kaufmann
      Keywords: Franchise Ownership; Market Participation; Power and Influence
      Citation
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      Rangan, V. K., and Patrick J Kaufmann. "Model of Franchiser Market Penetration in an Area of Dominant Influence." In Retail and Marketing Channels: Economic and Marketing Perspectives on Producer-Distributor Relationships, edited by Luca Pellegrini. London: Routledge, 1989.
      • 1989
      • Chapter

      Public and Private Creativity

      By: T. M. Amabile and S. J. Sensabaugh
      Keywords: Creativity
      Citation
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      Amabile, T. M., and S. J. Sensabaugh. "Public and Private Creativity." In Key Issues in Creativity, Innovation, and Entrepreneurship, edited by B. G. Whiting and G. T. Solomon. Buffalo, NY: Bearly Ltd., 1989.
      • April 1989
      • Case

      New England Brown Egg Council Takes on Salmonella

      By: Stephen A. Greyser and Norman Klein
      Keywords: Advertising Campaigns; Perception; Agriculture and Agribusiness Industry; New England
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      Greyser, Stephen A., and Norman Klein. "New England Brown Egg Council Takes on Salmonella." Harvard Business School Case 589-114, April 1989.
      • April 1989
      • Case

      News and No Comment at Emery Air Freight

      By: Stephen A. Greyser and Norman Klein
      A reporter from a regional newspaper examines several major news stories that address significant recent developments at Emery Air Freight. His concerns invite discussion of the implications of Emery's apparent "no comment" policy and other factors that can lead to... View Details
      Keywords: Reputation; Newspapers; Communication Strategy; Shipping Industry
      Citation
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      Greyser, Stephen A., and Norman Klein. "News and No Comment at Emery Air Freight." Harvard Business School Case 589-104, April 1989.
      • 1 Apr 1989
      • Conference Presentation

      Assessing the Environment for Creativity: The Work Environment Inventory

      By: Teresa M. Amabile and N. Gryskiewicz
      Keywords: Creativity; Working Conditions
      Citation
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      Amabile, Teresa M., and N. Gryskiewicz. "Assessing the Environment for Creativity: The Work Environment Inventory." Paper presented at the Society for Industrial and Organizational Psychology Annual Conference, Boston, MA, April 1, 1989.
      • 1989
      • Chapter

      Stakeholder Welfare, Managerial Ethics, and Management Buyouts

      By: L. S. Paine and Robert F. Bruner
      Keywords: Executive Compensation; Ethics; Conflict of Interests; Business and Stakeholder Relations
      Citation
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      Paine, L. S., and Robert F. Bruner. "Stakeholder Welfare, Managerial Ethics, and Management Buyouts." In The Ethics of Organizational Transformation, edited by Robert Frederick, Michael W. Hoffman, and Edward S. Petry Jr.. New York: Quorum Books, 1989.
      • January 1989 (Revised December 1991)
      • Case

      British Airways: ""Go for It, America!"" Promotion (A)

      By: Stephen A. Greyser
      Senior marketing executives of a major international airline are deciding on a strategy to address a crisis situation precipitated by a series of terrorist acts. The company is experiencing the worst downturn ever in its U.S.-U.K. travel business due to media reports... View Details
      Keywords: Advertising Campaigns; Crime and Corruption; Crisis Management; Management Teams; Time Management; Marketing Strategy; Perception; Value Creation; Travel Industry; United Kingdom; United States
      Citation
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      Greyser, Stephen A. British Airways: ""Go for It, America!"" Promotion (A). Harvard Business School Case 589-089, January 1989. (Revised December 1991.)
      • January 1989 (Revised June 1993)
      • Case

      General Electric: Compliance Systems

      By: Robert L. Simons
      After General Electric (GE) is indicted in 1985 for defrauding the Department of Defense, Chairman John F. Welch takes dramatic steps to prevent a recurrence. This case documents the new systems and procedures that are put in place to ensure that all GE employees are... View Details
      Keywords: Policy; Contracts; Business or Company Management; Communication; Business History; Behavior; Boundaries; Management Style; Cost Management; Electronics Industry
      Citation
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      Simons, Robert L. "General Electric: Compliance Systems." Harvard Business School Case 189-081, January 1989. (Revised June 1993.)
      • 1989
      • Chapter

      Permanent Homelessness in America?

      By: Brian Hall and Richard B. Freeman
      Keywords: Social Issues; Poverty; Housing; United States
      Citation
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      Hall, Brian, and Richard B. Freeman. "Permanent Homelessness in America?" In Labor Markets in Action: Essays in Empirical Economics, edited by R. B. Freeman. Cambridge, MA: Harvard University Press, 1989.
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