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  • All HBS Web  (9,692)
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Show Results For

  • All HBS Web  (9,692)
    • People  (26)
    • News  (2,658)
    • Research  (5,362)
    • Events  (56)
    • Multimedia  (147)
  • Faculty Publications  (3,668)
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  • 2008
  • Chapter

Conceptual Foundations of the Balanced Scorecard

By: Robert S. Kaplan

David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article. The article was based on a multi-company research project that studied performance measurement in companies whose intangible assets played a central role in value... View Details

Keywords: Balanced Scorecard; Management Systems; Measurement and Metrics; Performance Improvement; Strategy
Citation
Related
Kaplan, Robert S. "Conceptual Foundations of the Balanced Scorecard." Chap. 1.03 in Handbook of Management Accounting Research. Vol. 3, edited by Christopher Chapman, Anthony Hopwood, and Michael Shields. Elsevier, 2008.
  • 25 Mar 2016
  • HBS Seminar

Curtis Keith, Harvard University, Blavatnik Biomedical Accelerator

    MOVE: Putting America's Infrastructure Back in the Lead

    Americans are stuck. We live with travel delays on congested roads, shipping delays on clogged railways, and delays on repairs, project approvals, and funding due to gridlocked leadership. These delays affect us all, whether you are a daily commuter, a frequent... View Details

    • 21 Nov 2013
    • News

    Improving Management at Google

    • 28 Sep 2011
    • Research & Ideas

    The Profit Power of Corporate Culture

    which are the foundations for the successful implementation of whatever policies and practices are necessary to execute a given strategy; policies and practices that lead to a learning, innovative organization; measurement of the results... View Details
    Keywords: by Sean Silverthorne
    • 03 May 2011
    • First Look

    First Look: May 3

    solutions to known problems, the founding team formed an emergent goal that presented an innovative solution to a new problem and became the basis of the new company's business model. We analyze this process... View Details
    Keywords: Sean Silverthorne

      Dr. R.S. Sodhi

      Keywords: Dairy
      • 07 Apr 2003
      • Research & Ideas

      XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

      This confirmed the rationale back in 1970 for PARC's charter as a separate research center. As Robert Adams, then a Xerox senior vice president, recalled, "The laser printer alone paid for all of the other PARC research projects many times over. If some of the... View Details
      Keywords: by Henry Chesbrough
      • 04 Feb 2014
      • First Look

      First Look: February 4

      leaving questions about future procurement. Finally, Amul's farmers form a large vote bank in the state of Gujarat, and its cooperative structure risks being compromised by vested political interests. Should Amul continue with the View Details
      Keywords: Sean Silverthlorne
      • Web

      New Markets

      In today's business environment, every organization faces pressure to deliver sustained growth and profitability. Yet technological advances shorten product life cycles, business View Details
      • 24 Jan 2020
      • News

      Clayton M. Christensen Dies at 67

      High Distinction (1979) and a DBA (1992) from Harvard Business School. He was granted tenure at the School in 1998 and named to a chaired professorship in 2001. “Clayton Christensen was one of the world’s greatest scholars on View Details
      • 09 Dec 2008
      • First Look

      First Look: December 9, 2008

      established companies to pull off the new growth that business model innovation can bring? Here's why: They don't understand their current View Details
      Keywords: Martha Lagace
      • 26 Aug 2013
      • Lessons from the Classroom

      Built for Global Competition from the Start

      discussed German incubator Rocket Internet, which clones successful business models and sites like eBay and Groupon around the world. Rocket Internet, a buzz company on campus that has attracted a number of... View Details
      Keywords: by Kim Girard; Education
      • 10 Apr 2006
      • Research & Ideas

      American Auto’s Troubled Road

      experts say, in two notable ways: Labor agreements, financially generous but tightly circumscribed regarding worker activity, have hindered innovative uses of the workforce, while in the executive suites, conventional wisdom mistakenly... View Details
      Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
      • November 2002 (Revised May 2007)
      • Case

      Charles Schwab in 2002

      By: Lynda M. Applegate, F. Warren McFarlan and Jamie Ladge
      Details the evolution of the Charles Schwab business model, from its founding in 1975 to October 2002. The protagonist, David Pottruck, is faced with re-inventing the firm as a full-service brokerage at a time of tremendous industry instability as the industry reels... View Details
      Keywords: Entrepreneurship; Business Strategy; Competitive Strategy; Business Model; Business or Company Management; Economic Slowdown and Stagnation; Financial Services Industry
      Citation
      Educators
      Purchase
      Related
      Applegate, Lynda M., F. Warren McFarlan, and Jamie Ladge. "Charles Schwab in 2002." Harvard Business School Case 803-070, November 2002. (Revised May 2007.)
      • June 2005 (Revised March 2006)
      • Case

      E Ink in 2005

      By: David B. Yoffie and Barbara Mack
      Explores the challenges of commercializing a bleeding-edge technology. After seven years, E Ink has spent more than $100 million to commercialize electronic ink. With business momentum picking up, but resources running out, the case examines the key trade-offs in... View Details
      Keywords: Technological Innovation; Commercialization; Mathematical Methods; Consumer Products Industry; Technology Industry
      Citation
      Educators
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      Related
      Yoffie, David B., and Barbara Mack. "E Ink in 2005." Harvard Business School Case 705-506, June 2005. (Revised March 2006.)
      • February 2002 (Revised March 2010)
      • Case

      Mondragon Corporacion Cooperativa (MCC)

      By: Ramon Casadesus-Masanell and Tarun Khanna
      Mondragon Corp. Cooperativa (MCC) is a conglomerate of more than 100 cooperatives in Basque Country, Spain. From 1996, MCC has pursued an internationalization strategy. As the company goes global, MCC's business model, based on trust and social involvement, seems to be... View Details
      Keywords: Business Conglomerates; Business Model; Global Strategy; Cooperative Ownership; Trust; Spain; Basque Provinces
      Citation
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      Casadesus-Masanell, Ramon, and Tarun Khanna. "Mondragon Corporacion Cooperativa (MCC)." Harvard Business School Case 702-457, February 2002. (Revised March 2010.)
      • 14 Jun 2023
      • News

      Dean Datar Meets with Alumni in East Asia

      2003), president of the HBS Club of Japan, ended the program. During his remarks, Dean Datar talked about several innovative initiatives that he anticipates will have lasting value for the School and that place the School at the cutting... View Details
      • 01 Sep 2003
      • News

      Kumar Mahadeva

      “What’s different about our business model is that we’ve leveraged the global talent pool, kept our costs low, and stayed on top of new technologies that can benefit our clients.” Mahadeva enjoys being an... View Details
      Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Professional Services
      • 15 Mar 2021
      • Blog Post

      REFLECTIONS ON MY TIME AS BEI DIRECTOR

      understanding, we connect and mobilize. BEI, and HBS, are catalysts. And today we name the primary environmental challenge for business and society: climate change. Second, the Initiatives model that BEI... View Details
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