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  • All HBS Web  (7,702)
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    • News  (1,559)
    • Research  (5,449)
    • Events  (17)
    • Multimedia  (34)
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Show Results For

  • All HBS Web  (7,702)
    • People  (9)
    • News  (1,559)
    • Research  (5,449)
    • Events  (17)
    • Multimedia  (34)
  • Faculty Publications  (3,764)
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  • 04 Jun 2021
  • News

Inside IKEA’s Digital Transformation

  • 06 Jan 2021
  • News

Diversity, Equity, and Inclusion 101 (with Richemont’s Doug Melville)

  • 30 Jun 2014
  • News

The Right of First Conversation

Keywords: job search; human resources
  • 06 Oct 2011
  • What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

Summing Up Should "Moneyball Analytics" Play a Greater Role in Preparation for Management? There was general agreement among respondents to this month's column that we will see a growing emphasis on analytics among managers as... View Details
Keywords: by James Heskett
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

later you have to generate sufficient profit to support market expectations. The problem is, if top management pushes too hard for profit and doesn't have the right controls in place, employees may start to... View Details
Keywords: Re: Robert Simons
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

with a career and seeks to find employees who are looking for one, too. In fact, during the training period, all trainees are offered $2,000 to quit Zappos: Most decline the offer. Zappos's approach to View Details
Keywords: by Martha Lagace; Retail; Auto
  • January 2023
  • Teaching Note

Duolingo: Teaching Languages to the Masses

By: Youngme Moon
Teaching Note for HBS Case 323-016. At the time the case is written, Duolingo is the most popular language learning service in the world. The company has more than 40 million monthly active users, and the company’s total annual revenue has reached $250 million a year.... View Details
Keywords: Marketing; Marketing Strategy; Customer Relationship Management; Acquisition; Retention; Innovation and Invention
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Moon, Youngme. "Duolingo: Teaching Languages to the Masses." Harvard Business School Teaching Note 323-070, January 2023.
  • September 2020 (Revised July 2022)
  • Exercise

Artea (B): Including Customer-Level Demographic Data

By: Eva Ascarza and Ayelet Israeli
This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and targeting. Parts (B),(C),(D) Introduce algorithmic bias. The... View Details
Keywords: Targeting; Algorithmic Bias; Race; Gender; Marketing; Diversity; Customer Relationship Management; Demographics; Prejudice and Bias; Retail Industry; Apparel and Accessories Industry; Technology Industry; United States
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Ascarza, Eva, and Ayelet Israeli. "Artea (B): Including Customer-Level Demographic Data." Harvard Business School Exercise 521-022, September 2020. (Revised July 2022.)
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

May 2017 American Economic Review: Papers and Proceedings Immigration and the Rise of American Ingenuity By: Akcigit, Ufuk, John Grigsby, and Tom Nicholas Abstract—We build on the analysis in Akcigit, Grigsby, and Nicholas (2017) by using U.S. patent and census data to... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2023
  • Blog Post

Women, Work, and the "M" Word

already overwhelmed as caregivers themselves, the added burden of the menopause transition can push women out of the workforce completely. Women described their struggles to manage their hormonal health, the lack of care, treatment, and... View Details
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

how to manage conflict constructively, and they must attend to hurt feelings and damaged relationships that may not have been apparent during the process itself. Keeping conflict constructive helps to build... View Details
Keywords: by Martha Lagace
  • 24 Mar 2020
  • Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

challenge: keeping Merck’s antibiotic factory running after school closures forced employees with children to stay home. Omar Ishrak, Medtronic CEO, leads a global company of 100,000 people. His greatest challenge currently is ramping... View Details
Keywords: by Bill George; Health
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

In an AI-world, leaders who speak technology’s language gain an edge. But that doesn’t mean every manager needs a computer science degree. A handle on a handful of basics goes a long way toward preparing strategic leaders for today’s... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

studies of live dyadic conversations, we identify a robust and consistent relationship between question-asking and liking: people who ask more questions are better liked by their conversation partners. When people are instructed to ask... View Details
Keywords: Sean Silverthorne
  • Article

The Role of the Board Chair During a Crisis

By: Achim Schmitt, Gilbert Probst and Michael Tushman
A company’s long-term survival during a crisis depends on complementary roles, strategic alignment, and chemistry between the chair and CEO. View Details
Keywords: Board Chair; Management Teams; Crisis Management; Relationships
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Schmitt, Achim, Gilbert Probst, and Michael Tushman. "The Role of the Board Chair During a Crisis." MIT Sloan Management Review (website) (April 28, 2020).
  • 20 Dec 2022
  • Blog Post

7 Resolutions for Recruiting in the New Year

professional development to be the best managers possible leads to better onboarding experiences and success on the job for all. Topics to focus on can include: Onboarding process Unconscious bias Delegation of tasks to new View Details
Keywords: All Industries
  • August 19, 2024
  • Article

The Business Roundtable’s Stakeholder Pledge, Five Years Later

By: Lynn S. Paine
Five years ago, the Business Roundtable issued a statement pledging to “lead their companies for the benefit of all stakeholders.” In the past five years, stakeholderism has gained wider acceptance and helped many corporate leaders see the value of taking the interests... View Details
Keywords: Business and Stakeholder Relations; Business or Company Management; Mission and Purpose; Corporate Governance
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Paine, Lynn S. "The Business Roundtable’s Stakeholder Pledge, Five Years Later." Harvard Business Review Digital Articles (August 19, 2024).
  • December 1999 (Revised April 2001)
  • Case

Avon Products China (A)

By: Lynn S. Paine and Jennifer Gui
In April 1998, when the Chinese central government bans all forms of direct selling in China in April 1998, executives at Avon China must decide how to respond. The first direct sales company to enter China after its opening to outsiders, Avon sparked widespread... View Details
Keywords: Crisis Management; Sales; Trade; Business and Government Relations; Government and Politics; Market Participation; China
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Paine, Lynn S., and Jennifer Gui. "Avon Products China (A)." Harvard Business School Case 300-053, December 1999. (Revised April 2001.)
  • 18 Jul 2023
  • News

Tension Is Rising Around Remote Work

  • Profile

Kathleen Hebert

In Kathleen Hebert's family, business and entrepreneurship "were dinner table conversation." Her grandfather established the first General Motors dealership in Montreal. Her father expanded the business, "growing it," Kathleen says, "to... View Details
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