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  • 14 Jul 2015
  • First Look

First Look: July 14, 2015

  Publications May-June 2015 Human Resource Management Back to the Future: Implications for the Field of HRM of the Multi-stakeholder Perspective Proposed 30 Years Ago By: Beer, Michael, Paul Boselie, and Chris Brewster Abstract—Thirty... View Details
Keywords: Sean Silverthorne
  • January 2007
  • Teaching Note

Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance (TN)

By: Nancy F. Koehn
Teaching Note to 803127. View Details
Keywords: Leadership Style; Entrepreneurship; Personal Development and Career; Moral Sensibility; Groups and Teams; Managerial Roles; Crisis Management; Goals and Objectives; Antarctica
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  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

between prices set by the content provider and by the platforms leads to a non-monotonic relationship between exclusivity and content quality: both high- and low-quality content will multihome and join both platforms, but there will be a... View Details
Keywords: Martha Lagace
  • 13 Sep 2016
  • First Look

September 13, 2016

misbehavior, yet failed to notice it. To explain such inaction, management scholars have been developing the area of behavioral ethics and the more specific topic of bounded ethicality—the systematic and predictable ways in which even... View Details
  • 05 Aug 2002
  • Research & Ideas

Are Consumers the Cure for Broken Health Insurance?

and returns were determined by employers; workers were given no choice, no control, and very little information. When employees began to manage their retirement savings using 401(k)s and other defined... View Details
Keywords: by Regina E. Herzlinger
  • 02 Oct 2015
  • News

The ‘F’ Word

definition means being comfortable with failing.” “Failure is not just the opposite of success,” says Shikhar Ghosh, a senior lecturer in the Entrepreneurial Management Unit who has founded or led eight tech startups over the past 20... View Details
Keywords: Walt Disney Studios
  • 09 Apr 2019
  • News

Finding a Fix for Food Allergies

for EAT; Kelly and Andrew Mulderry (both MBA 2000),who helped network; Michael Weinbach (MBA 2000), who hosted a panel for more than 3,000 employees at JP Morgan; and Wynee Sade (MBA 2000). “It was one after another after another,” says... View Details
Keywords: Jill Radsken
  • Web

Leading Race Work in Business Schools - Race, Gender & Equity

a focus on leadership, identity, and organizational culture change. Tony Mayo Tony Mayo is the Thomas S. Murphy Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the Organizational... View Details
  • 01 Sep 2010
  • News

The Natural World

TERCEK: A tight strategic focus. Courtesy The Nature Conservancy Two years ago, Mark Tercek (MBA ’84) left his job at Goldman Sachs to become head of The Nature Conservancy (TNC), the habitat-preserving organization that has some 3,700 View Details
Keywords: Conservation; Securities, Commodities, and Other Financial Investments; Finance
  • 15 May 2007
  • First Look

First Look: May 15, 2007

Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=907412 HDFC (A) Harvard Business School Case 301-093 The top management team at India's leading home finance company must decide how to deal with the... View Details
Keywords: Martha Lagace
  • 18 Aug 2020
  • Blog Post

4 Ways to Make Your Company Conversations Count

your employees can get onto a video conference from anywhere around the world. When sending invitations to your colleagues to participate, consider: Who is known as being an engaging speaker and great at building personal relationships?... View Details
Keywords: All Industries
  • 25 Aug 2014
  • News

Sheila Lirio Marcelo, MBA 1998/JD 1999

general management tour of duty,” says Marcelo, who found enthusiastic mentors at the young company and was soon asked to join the management team. Also during this time, a frightening family incident helped... View Details
Keywords: Susan Young
  • 01 Jun 2010
  • Sharpening Your Skills

Sharpening Your Skills: Social Reporting

greater clarity about the relationship between financial and nonfinancial key performance indicators; better management decisions; deeper engagement with the broad stakeholder community; and lower... View Details
Keywords: by Staff
  • March 2011
  • Background Note

Customer Loyalty Schemes in the Retail Sector

By: Jose B. Alvarez and Aldo Sesia
Customer loyalty schemes (or programs) are explicit efforts by retailers to gain long-term patronage from customers. Loyalty schemes are developed for a variety of reasons: to reward loyal customers, to generate more robust information about customer behavior, to... View Details
Keywords: Customer Relationship Management; Consumer Behavior; Business Strategy; Retail Industry; United Kingdom; United States
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  • April 1998 (Revised February 2001)
  • Case

CBS Evening News

By: Jeffrey F. Rayport
The CBS Evening News looks for options for growth of the franchise. This case discusses CBS's main competitors and their positioning in the evening news market, as well as the history and operations of the CBS Evening News. View Details
Keywords: Customer Relationship Management; Competition; Business Growth and Maturation; Media; Media and Broadcasting Industry; United States
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  • 16 Jun 2017
  • Blog Post

What is the HBS Leadership Fellows Program?

graduates can experience high-impact management positions in nonprofit and public sector organizations (for one year) at a competitive salary. We checked in with the Social Enterprise Initiative’s Director of Programs, Margot Dushin, to... View Details
Keywords: Nonprofit / Government
  • Profile

Evan Rachlin

motivate others to perform at their peak." Experiencing management in action Evan applied to the joint MD/MBA program to "learn how to work in and manage large teams," a necessary prerequisite... View Details
  • April 27, 2020
  • Article

A Crisis Playbook for Family Businesses

By: Josh Baron and Ben Francois
In a business crisis, the power of family business owners is magnified. Unlike public companies, which typically focus on maximizing shareholder value, family owners value objectives that usually go well beyond financial returns (e.g., family legacy, reputation). This... View Details
Keywords: COVID-19 Pandemic; Crisis Management; Family Ownership; Family and Family Relationships
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  • 01 Dec 2008
  • News

Faculty Books

Moral Gray Zones: Side Productions, Identity, and Regulation in an Aeronautic Plant by Michel Anteby (Princeton University Press) Employees know that not every workplace regulation must be followed. When View Details
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

data?'" That's Paul Nicholas' reaction after reading most of the responses to this month's column. It's not a bad "sense of the meeting," in which many contributors offered suggestions to managers wishing to get the most out of so-called... View Details
Keywords: Re: James L. Heskett