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Show Results For
- All HBS Web
(7,018)
- People (6)
- News (1,316)
- Research (4,978)
- Events (27)
- Multimedia (36)
- Faculty Publications (3,161)
- 01 Dec 2011
- News
At Your Service
competing on; determining how to fund excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. To be a great service company, do you... View Details
- March 2014
- Teaching Note
Roll Back Malaria and BCG: The Change Initiative
By: Nava Ashraf and Natalie Kindred
- 13 Aug 2024
- Research & Ideas
Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw
software update to the Falcon security platform managed by CrowdStrike, the giant cybersecurity company. “What happened in CrowdStrike is an illustration of the risk of picking up an upgrade immediately.” Greenstein’s work focuses on... View Details
- Student-Profile
Anil Doshi
services. We collected individual performance data and found tremendous potential in providing beneficial services to our users that required the aggregation of that data. I became more interested in understanding how the disclosure,... View Details
- 25 Feb 2014
- First Look
First Look: February 25
employee morale. Internally initiated bribery from senior management is more likely to be associated with a significant impact on firm competitiveness. Bribery detected by the control systems of the firm is... View Details
Keywords: Sean Silverthorne
- 22 Feb 2022
- News
Case Study: Welcome Aboard
manage their assets, tenants, and leasing, the software solutions that Lerner and Holder supported offered the promise of a cutting-edge solution. The implementation process once a customer signed on, however, could be a struggle, with... View Details
Keywords: Jen McFarland Flint
- 29 Mar 2011
- First Look
First Look: March 29
creates three kinds of traps that often impede deep learning. The first is attribution error or the tendency to see superior performance as rooted in one's actions rather than other factors (such as luck). The second is that success feeds... View Details
Keywords: Sean Silverthorne
- 02 Jan 2001
- Research & Ideas
Gurus in the Garage
performance are being carried down to next-generation entrepreneurs. Helping former employees is part of that legacy and culture. Senior mentor capitalists describe how Bill Hewlett encouraged them when they... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 01 Dec 2011
- News
Faculty Books
organizational performance is substantial and quantifiable. An effective business culture can account for up to half of the performance differential between organizations in the same business. Drawing on... View Details
Keywords: Utilities
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
marketing beliefs and expenditures regarding brand building and the lifetime value of a customer. It may also suggest different approaches to the management of human resources, specifically methods for retaining View Details
- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
data?'" That's Paul Nicholas' reaction after reading most of the responses to this month's column. It's not a bad "sense of the meeting," in which many contributors offered suggestions to managers wishing to get the most out of so-called... View Details
Keywords: Re: James L. Heskett
- 17 Aug 2021
- Blog Post
Applying the MBA Skillset to Global Health Challenges: Summer Fellow Vasilis Theodorou (MBA 2022)
management diagnostic, an assessment tool designed to help national malaria control programs and ministries of health assess their managerial challenges in a more systematic way. I am also supporting the strengthening of the existing... View Details
- February 1985
- Case
General Electric--Thermocouple Manufacturing (B)
By: David A. Garvin
Describes what has happened since the introduction of just-in-time production techniques were developed to reduce inventory. Reviews the progress to date in such areas as process rationalization; set-up reduction; quality improvement and leveling the scheduling; and... View Details
Keywords: Supply Chain; Logistics; Production; Business Processes; Technological Innovation; Quality; Performance Improvement; Management Analysis, Tools, and Techniques; Manufacturing Industry
Garvin, David A. "General Electric--Thermocouple Manufacturing (B)." Harvard Business School Case 685-062, February 1985.
- 01 Dec 2015
- News
Truth in Lending
Illustration by Jon Krause What percentage of managers do you think steal from their companies? Your answer to that question can tell a financial institution a lot about your creditworthiness, says DJ DiDonna (MBA 2010), cofounder and... View Details
Keywords: April White
- Web
Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them - Recruiting
not limited to venture capital but also expand to goods and service-based businesses. Addressing Unconscious Bias in Recruiting There are excellent resources to help train your managers and employees to... View Details
- 02 Sep 2008
- First Look
First Look: September 3, 2008
Standard for Quality Management Systems Affects Employees and Employers Authors:David I. Levine, Michael W. Toffel Abstract Several studies have examined how the ISO 9001 Quality View Details
Keywords: Sean Silverthorne
- November 2000 (Revised April 2001)
- Case
CMR Enterprises
By: Das Narayandas and Mary N. Caravella
Sam Marcus recently purchased a small cabinet-making company, and is looking for dramatic growth. The company competes in commercial and residential construction markets; shortly after the acquisition, the company gains a large new residential customer. The case traces... View Details
Keywords: Acquisition; Customer Relationship Management; Entrepreneurship; Leadership; Marketing Strategy; Performance Evaluation; Relationships; Segmentation; Construction Industry
Narayandas, Das, and Mary N. Caravella. "CMR Enterprises." Harvard Business School Case 501-012, November 2000. (Revised April 2001.)
- 01 Mar 2015
- News
3-Minute Briefing: Angela Ruggiero (MBA 2014)
to evolve and grow. Right now I think I’m in an ideal place—applying management lessons from work to my duties for the IOC and Women’s Sports Foundation and using my experience in sports at the largest hedge fund in the world. View Details
- 01 Dec 2011
- News
Inside MTV’s Global Fame
adaptations. But as MTV Networks International expanded and original programming began to exceed music content, Roedy shifted 180 degrees: now more than 150 local managers would be given independence and their own P&Ls to create... View Details
- 10 Nov 2015
- First Look
November 10, 2015
Typically, this performance is thought to be a characteristic of the firm, not the CEO who happens to run the firm. In contrast to this conventional wisdom, we find that equity issues depend on changes in Q and returns to a greater extent... View Details
Keywords: Sean Silverthorne