Computer Services Industries - Publications - Faculty & Research

01 Jun 1999
News

Sheila Lirio Marcelo

consultant for the design of the Spangler Center, which will provide new space for student services on campus. Not the least of Lirio Marcelo's accomplishments were in the professional arena: while maintaining solid grades as a full-time... View Details

Keywords: Marguerite Rigoglioso

01 Aug 2001
News

Cleveland Global Alumni Conference a Sold-Out Success

motivation, capability, and commitment. "The most important part of the opportunity is you," she emphasized. Professor Clayton Christensen expanded on his research concerning disruptive innovation in an afternoon plenary session that examined how View Details

Keywords: Hanna, Julia; Frank Batten (MBA '52); Educational Services; Educational Services

01 Jun 2014
News

The Digital Deck

staffed studio that allows participants to interact in real time with one another and with a faculty member, much as they would in a physical classroom. Up to 60 participants per session download software that provides a perspective view of the classroom on the View Details

Keywords: Julia Hanna

29 Sep 2020
Blog Post

New Life for Old Tech: Startup Provides Network Security Solutions for Obsolete Devices

companies for a sale, and customers are going to be more skeptical, wondering who is selling snake oil and who is providing a service that will actually make their lives easier,” she said. “Trying to shine against the noise is something... View Details

04 Dec 2012
Research & Ideas

Book Excerpt: Harder Than I Thought

East Coast finance industry pay scales, you have to pay what the market will bear if you want the talent-yada, yada, blah, blah, yada, yada, blah, blah.Yeah, I get all that. But here's what I'm wondering (and I bet I'm not alone): All... View Details

Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace

30 Apr 2001
Research & Ideas

New Paths to Success in Asia

senior researcher in the Global Research Group who has been working recently with a number of faculty members to develop Asian-based cases for the School's curriculum. "There's one Chinese company, for example, that has established an e-mail/postal View Details

Keywords: by Alejandro Reyes & Deborah Blagg

February 2023 (Revised May 2023)
Case

Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive

By: Linda A. Hill, Emily Tedards and Lydia Begag

In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as the Executive Vice President of the DIFC Fintech Hive, she successfully built and led an accelerator program for... View Details

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Corporate Strategy Course - Project Resources

back to 1993. It is available through Wharton Research Data Services View Details

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On Course | Social Enterprise | Harvard Business School

financing and advisory services to nonprofits throughout the US. “At first I was looking for something longer than one year, but this job description was a dream,” she says. “I report directly to the CEO—a leader and role model in the... View Details

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Teams | New Venture Competition

clinics and patients, improving access and clinic efficiency. Zyra Sara Kamprad (MBA 2025) Camilla Lopes (MBA 2025) Empowering the U.S. hemp industry with end-to-end brokerage services for sustainable supply... View Details

17 Mar 2011
News

Make or Break for the USA?

earlier this year, Barack Obama appointed General Electric CEO Jeff Immelt (MBA ’79) to head the President’s Council on Jobs and Competitiveness. Historically, HBS and its alumni have played a key role in the country’s manufacturing and View Details

Keywords: Garry Emmons; Manufacturing

October 2000 (Revised November 2005)
Case

Cisco Systems: Web-enablement

By: Richard L. Nolan, Kelley Porter and Christina Akers

Describes how Cisco web-enabled their ERP systems and developed the "front office" systems to electronically link to their customers and suppliers. A rewritten version of an earlier case. View Details

Keywords: Internet and the Web; Information Technology; Technological Innovation; Internet and the Web; Service Operations; Information Technology Industry

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08 Aug 2024
Blog Post

Leading With Curiosity: Mayowa Kuyoro (MBA 2015)

everything. In school and in her career, she enjoyed starting as a generalist before specializing and was energized by exploring industries and functions. The consulting world, specifically McKinsey, offered that exact opportunity. “I... View Details

26 Feb 2020
News

Phoenix Rising

eight floors up, both for the Acropolis views and for a less buttoned-up vibe. As the November afternoon wears on and daylight fades, the buzz in the lounge heats up. Tea service yields to bar service, and patrons jockey to be heard above... View Details

Keywords: Jen McFarland Flint

05 Nov 2009
Research & Ideas

A Market for Human Cadavers in All but Name?

of cadavers much less so.) For medical schools in countries with strong societal norms against donating one's body to science, such a supply route can prove quite practical. In those and other instances, medical schools can purchase for a fee the entrepreneurial... View Details

Keywords: by Michel Anteby; Health

13 Jan 2021
News

Silicon Valley’s “Detroit Moment”

other products.” Like for instance, delivering e-commerce packages or being cash-in/cash-out points for financial services in a market with high underbanked rates. And so totally reinvented the model, learning in some ways from what... View Details

01 Mar 2009
News

Model Patient

Co-operation and Development (OECD), Americans pay significantly more per unit of health-care service consumed, even though they see doctors less, take fewer pills, and have shorter hospital stays. Americans are “paying more, despite... View Details

Keywords: Garry Emmons; Health, Social Assistance

19 Feb 2013
First Look

First Look: Feb. 19

the last decade, a variety of novel patent intermediaries have emerged. We discuss how several online platforms have started services for buying and selling patents but have failed to gain meaningful traction. And new intermediaries that... View Details

Keywords: Sean Silverthorne

03 Mar 2003
Research & Ideas

The Ingredients of a Deal Disaster

supplier—they may stress the importance of many dimensions of cooperation, the mutual need for service and quality, and the long-term time horizon of the joint effort. Yet the retail buyer, for instance—mainly compensated on the basis of... View Details

Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius

March 1993 (Revised June 1994)
Case

Intel Corporation: Going into OverDrive

In May 1992, Intel Corp., the leading supplier of microprocessors for IBM-compatible personal computers, announced the retail availability of OverDrive processors, a new line of performance upgrades for the Intel 486 series of microprocessors. The case chronicles the... View Details