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  • 31 Jul 2018
  • First Look

New Research and Ideas, July 31, 2018

mobile phone penetration, universal availability of unique ID systems, and evolving privacy and data protection laws. It builds on global best practices and promotes the adoption of human-centered design principles, data minimization, and... View Details
Keywords: Dina Gerdeman
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

activity on a massive scale-devising strategies that provide employment for the billions now outside the system, inventing business models that make better use of scarce resources, and creating institutional... View Details
Keywords: Sean Silverthorne
  • 25 Mar 2015
  • HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

approach to what a museum should be. You don't see most art museums rushing to duplicate what Tate is doing, at least at this point in time." Both Honoring And Expanding The Brand The success of Tate's digital efforts provides a View Details
Keywords: by Michael Blanding; Education
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

to connect their products and services to the alleviation of crisis-related suffering and challenges. 54 percent of surveyed consumers claimed they were ignoring all new product communications during the crisis, unless the product in question was specifically View Details
Keywords: by Jill Avery and Richard Edelman
  • 08 Apr 2014
  • First Look

First Look: April 8

the resulting dual-process learning model experimentally, using a mixed-method design that combines two laboratory experiments with a field experiment conducted in a large View Details
Keywords: Sean Silverthorne
  • 17 Sep 2007
  • Research & Ideas

Broadband: Remaking the Advertising Industry

transformation in the music and television industries as well. Their audiences are fragmented and people are demanding mobility, immediacy, and control over their media consumption. This makes some industries' traditional business and... View Details
Keywords: by Julia Hanna; Advertising; Media & Broadcasting; Publishing
  • September 2014 (Revised February 2017)
  • Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
Related
  • Web

Scaling Work - Research Computing Services

here . The wrapper scripts that drive these menu items include all the necessary commands to start Stata with the designated number of CPU cores within your session. Using PAC (batch only): Note that PAC is not yet available for Grid 2.5.... View Details
  • 10 May 2016
  • First Look

May 10, 2016

Harvard Business Review Planned Opportunism: Using Weak Signals to Spur Innovations By: Govindarajan, Vijay Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51052 forthcoming Strategic... View Details
Keywords: Carmen Nobel
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

different types of physicians. By understanding the dynamic effect of sales calls across heterogeneous physicians, we provide guidance on the design of optimal call patterns for route sales. The findings reveal that the long-term... View Details
Keywords: Dina Gerdeman
  • 09 Aug 2011
  • First Look

First Look: August 9

their infrastructure without working through the scaling effects. This note also discusses multi-sided platforms, the skewing of business models reflecting a mispricing to get one side on board, and suggests... View Details
Keywords: Sean Silverthorne
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

Very little scholarship has been done around the subject of marketing and democracy. In fact, many believe that politics needs less marketing. Harvard Business School professor John A. Quelch and research associate Katherine E. Jocz see... View Details
Keywords: by Sean Silverthorne
  • 01 Aug 2011
  • Research & Ideas

Immigrant Innovators: Job Stealers or Job Creators?

specifically for beneficiaries who have received advanced degrees in the United States.) "It's a lightning rod for a very heated debate," says William Kerr, a professor at Harvard Business School who studies how immigration affects... View Details
Keywords: by Carmen Nobel; Technology
  • 08 Oct 2013
  • First Look

First Look: October 8

fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting... View Details
Keywords: Sean Silverthorne
  • January 2025
  • Supplement

Negotiating a Legacy at Sustainable Harvest (B)

By: Jillian Jordan, Julian Zlatev, Alicia Dadlani and Martha Hostetter
The specialty coffee importer Sustainable Harvest was the first certified B Corp in the coffee industry due to its investments in building coffee farmers’ capacity and livelihood. But in 2022, after coffee prices plummeted and the company’s bank declined to extend its... View Details
Keywords: Negotiation; Mergers and Acquisitions; Trust; Ethics; Plant-Based Agribusiness; Volatility; Futures and Commodity Futures; Social Enterprise; Valuation; Business Model; Credit; Corporate Social Responsibility and Impact; Food and Beverage Industry; United States; Europe
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  • 11 Feb 2014
  • First Look

First Look: February 11

Walmart's attempts to replicate its successful U.S. business model in Mexico, Canada, Brazil, Argentina, Central America, China, South Korea, Japan, Germany, the UK, and Africa. Students reflect on the mixed... View Details
Keywords: Sean Silverthorne
  • 12 Oct 2017
  • News

Fighting Poverty One Neighborhood at a Time

residents, the Atlanta Housing Authority, and business leaders. “People see that model and want to know how it works,” explains Majors, who consults with groups in Omaha, Rochester, Orlando, and... View Details
Keywords: Deborah Blagg
  • 22 Oct 2013
  • First Look

First Look: October 22

talent has become one of the biggest competitive issues for law firms. But although talent management is now recognized as a business issue of prime importance, law firms often lack the experience, vision, and tools to do it. This... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

the footprint are outsourced—module boundaries are redrawn and interfaces designed for this purpose. The result is an invested capital advantage, which can be used to drive the returns of competitors below their cost of capital. We... View Details
Keywords: Sean Silverthorne
  • 24 Oct 2006
  • First Look

First Look: October 24, 2006

Course MaterialsCellular Service Harvard Business School Case 707-424 Background on cellular service technology and "friends and family" plans as foundation for discussing network effects. Purchase this case:... View Details
Keywords: Sean Silverthorne