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  • 01 Nov 2022
  • What Do You Think?

Why Aren’t Business Leaders More Vocal About Immigration Policy?

likely is that managers have OVERESTIMATED the need for face-to-face contact and during the pandemic were (finally) compelled to question the wisdom of spending time and money... View Details
Keywords: by James Heskett
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

other person necessarily even realizing it. A Learnable Habit The good news is that cultural metacognition is not fixed, but rather it is a mental habit that can be learned over time and through different... View Details
Keywords: by Michael Blanding
  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

motorcycles that are substantially less cost.” Peter Barnet, similarly concerned about too much time spent on tariff reduction, suggested that the Company “create a flanking brand that is not the full Harley Davidson Hog View Details
Keywords: by James Heskett; Auto
  • 2009
  • Article

India Transformed: Insights from the Firm Level 1988–2007

By: Laura Alfaro and Anusha Chari
Using firm-level data, this paper analyzes the transformation of India's economic structure following the implementation of economic reforms. The focus of the study is on publicly listed and unlisted firms from across a wide spectrum of manufacturing and services... View Details
Keywords: Financial Statements; Management Analysis, Tools, and Techniques; Transformation; Economics; Ownership; Assets; Sales; Profit; Stock Shares; Private Sector; Investment Return; Manufacturing Industry; Service Industry; India
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  • 06 Sep 2022
  • Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

Early COVID-19 lockdowns sparked a contentious debate that rages on in the workplace: Can businesses thrive if employees continue to work remotely? Skeptical CEOs, such as the leaders of Goldman Sachs and Starbucks, say they need workers... View Details
Keywords: by Ben Rand
  • 14 Oct 2015
  • HBS Seminar

Scott Stern, Professor, MIT Sloan School of Management

  • Web

General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

financial obligations. Lehman Brothers activities at this time also centered on the industrialization of the South, including railroad, textile, mining, and real estate enterprises. When Mayer Lehman passed... View Details
  • Web

Careers Blog

1991) Paige Arnof-Fenn Author Alumni tag Alumni Interviews Transitions & Paths Paige Arnof-Fenn (MBA 1991) used her time at HBS to reimagine her career, transitioning from finance to marketing and eventually... View Details
  • 06 Oct 2003
  • Research & Ideas

The Problem with Hedge Funds

are turning to the banks, which are directing investors' money into places as speculative as dot-com and telecom stocks. But this time the destruction of investors' value isn't likely to take the form of a... View Details
Keywords: by D. Quinn Mills
  • Forthcoming
  • Article

Calling All Issuers: The Market for Debt Monitoring

By: Huaizhi Chen, Lauren Cohen and Weiling Liu
95% of long-term municipal bonds have callable features, and yet we find new evidence of a substantial fraction of local governments exercising these valuable options sub-optimally, with significant delays – resulting in sizable losses. Using data from 2001 to 2019, we... View Details
Keywords: Bonds; Financial Institutions; Governing Rules, Regulations, and Reforms; Government Administration; Financing and Loans
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  • Research Summary

Overview

My main topics of interest in research all center around Africa. It is my ambition to take HBS more into Africa and to bring Africa more into HBS. I am particularly interested in a) the building of businesses in Africa. I want to focus on those elements that an HBS MBA... View Details
  • Profile

Harshini Chengareddty

only child, but the time I got to spend running around exploring with my friends, making s’mores by the campfire, and staying up late telling stories was a highlight of my childhood. What is the best thing... View Details
  • Web

Health Care - Faculty & Research

and Innovation (A) By: Tsedal Neeley , Levi Stroud, Ruth Page and Dave Habeeb January 2025 | Case | Faculty Research Pre-abstract: This multimedia case should be assigned to students in advance of class.... View Details
  • October 1, 2021
  • Article

An Evaluation of Cross-efficiency Methods: With an Application to Warehouse Performance.

By: B.M. Balk, M.R. De Koster, Christian Kaps and J.L. Zofio
Cross-efficiency measurement is an extension of Data Envelopment Analysis that allows for tie-breaking ranking of the Decision Making Units (DMUs) using all the peer evaluations. In this article we examine the theory of cross-efficiency measurement by comparing a... View Details
Keywords: Efficiency Analysis; Performance Benchmarking; Warehousing; Analytics and Data Science; Performance Evaluation; Measurement and Metrics; Mathematical Methods
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  • 2024
  • Working Paper

Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services

By: Natalie Epstein, Santiago Gallino and Antonio Moreno
Communication channels are often used to improve customer satisfaction and behavior. This paper studies how they can be used to enhance operational performance.
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
Keywords: Customer Satisfaction; Consumer Behavior; Logistics; Communication
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  • 28 Jun 2021
  • Blog Post

7 Things HBS Taught Me the Last 2 Years

helped enrich the class’s understanding around cases in tech, marketing, and strategy. #3 The case method teaches you to lead in the unknown. The protagonists in almost all of the 500 cases we read and... View Details
  • 23 Jan 2024
  • News

A Wide Net

Growing up in Mumbai, Navroz Udwadia (MBA 2005) spent most of his time on the tennis court, where he was an internationally ranked athlete. Today, as cofounder and partner of Alpha Wave, a global investment group with a multibillion-dollar stake in India’s startup... View Details
Keywords: April White
  • 13 Nov 2020
  • Blog Post

Take a Seat in the Case Method Classroom

instruct students in the Case Method style of teaching. View Faculty Perspectives Video Alumni Perspectives Video HBS alumni reflect on experiencing the Case Method teaching style during their time in business school, View Details
  • 02 Nov 2023
  • News

Seeding Startups

solution.” Nadkarni joined TiE Seattle when it launched in 2000. The chapter was focused on promoting networking and the growth of the startup ecosystem in the Northwest, especially among the Southeast Asian community. For Nadkarni, who... View Details
Keywords: April White
  • 24 Jan 2011
  • HBS Case

Terror at the Taj

the Taj and its parent company, Indian Hotels. "Every time they interact with a guest they should look for an opportunity to delight him," says H.N. Srinivas, senior vice president of human... View Details
Keywords: by Julia Hanna; Accommodations