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  • All HBS Web  (9,761)
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  • 02 May 2012
  • What Do You Think?

Can the “Leadership Industry” Fulfill Its Promise?

"the sense" of the many comments in responses to this month's column. Leadership involves, among other things, "competence and interpersonal skill" (David Wittenberg),... View Details
Keywords: by Jim Heskett
  • 02 Feb 2004
  • What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

Summing Up One significant theme in responses to this month's column suggested that there is a role for varying degrees of "buy-in" and "groupthink" in effective leadership. The message... View Details
Keywords: by James Heskett
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

their entrances more visible as people walked into a branch, the bank was able to substantially improve consumer acceptance. Lesson 4: Recognize That Customers' Response To... View Details
Keywords: by Raymond Burke; Retail
  • 27 Apr 2015
  • Lessons from the Classroom

Leadership Lessons From Outer Space

Samantha Cristoforetti, a captain in the Italian Air Force and the first Italian woman in space. Suffice it to say, it's an experienced group of self-starters. "If you have a team like this, you let them produce the ideas and get out... View Details
Keywords: by Carmen Nobel; Aerospace
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

partners in accomplishing go-to-market goals, two important aspects of channel management—assessing performance and setting goals—are only weakly developed and enforced. Misunderstandings of partner roles and responsibilities are common.... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 15 May 2019
  • Research Event

The Unconventional Capitalism That Shapes Business History

private and public parties. Private parties sometimes acted as public regulators, and public regulations relied on private parties to enforce and advance certain regulatory policies. Meanwhile, the unlikely influence on ecological and... View Details
Keywords: by Geoffrey G. Jones; Education
  • 01 Aug 2018
  • What Do You Think?

Are Free Trade and Free Markets Quaint Ideas From the Past?

consumers and workers, and the political realities of modern governments. That appears to be a central message conveyed by responses to this month’s column. Ian Brinkley raised... View Details
Keywords: by James Heskett
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

  Working PapersThe "Fees Savings" Link, or Purchasing Fifty Pounds of Pasta Authors:Michael I. Norton and Leonard Lee Abstract Many consumers have had the experience of entering discount membership clubs to make a few... View Details
Keywords: Martha Lagace
  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

Since free agency, the quarterback’s requisite skill set has undoubtedly increased. The quarterback position requires significant preparation—a quarterback needs to know not only how to do his own job but... View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

Street Journal's "Abreast of the Market" column, Parsons found that even savvy investors are susceptible to influence, in a way that can have real effects on the stock market. "Even the most... View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • 10 Nov 2003
  • Research & Ideas

A Fast Start on Your New Job

responsibility for preserving the vitality of a successful organization and taking it to the next level. Put another way, in realignments you have to reinvent the business; in... View Details
Keywords: by Martha Lagace
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

help him handle the sometimes overwhelming challenges he faced as a managerial leader. "I tried my best to check my ego at the door," he says. "I avoided giving ultimatums or drawing lines in the sand, the kind of petty,... View Details
Keywords: by Marguerite Rigoglioso
  • 06 Dec 2013
  • Op-Ed

HBS Faculty Remember Nelson Mandela

made a difference in the world for all time. Dean Nitin Nohria, George F. Baker Professor of Administration: In the face of great odds and through acts of courage and conviction, Mandela transformed a nation and its people. And although he professed View Details
Keywords: by Nitin Nohria, Linda Hill, Rosabeth Moss Kanter & Gautam Mukunda
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

field organizations was growing. The senior team was slow to make decisions, and no one took responsibility for the performance of the developing businesses. A lack of openness lies behind many failures... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

support is the "meta-product" under which all aspects of commerce are subsumed. Deep support means "getting my life back." In order to provide this, deep support means that commercial entities absorb both... View Details
Keywords: by Martha Lagace
  • 02 Jan 2001
  • Research & Ideas

Gurus in the Garage

We went out to a good section of America for a grassroots response to what Napa means." Socratic Learning Scott Rozic, founder and CEO of XMarkstheSpot, recalls the tough... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

Dickinson's Ludwig owned up to his responsibility for problems with a multimillion-dollar IT system brought to him by a task force he had commissioned View Details
Keywords: by Martha Lagace
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

The team was initially very focused on defense and a running-dominated offensive scheme, which they used to win Super Bowls in 2002, 2004, and 2005. Partially in response to... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

had before." When Klump discussed the matter with a fellow team member, she laughed and told him, "You are too American! No matter how toned down your comments might be, it's still too direct." The incident and its aftermath, Klump says, were largely... View Details
Keywords: by Garry Emmons
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

the wrong things and doesn't create value for the consumer. In this Q&A, Porter discusses his research.Roger Thompson: What went wrong with the American model? On paper it looks ideal. It's private, it's competitive, yet it doesn't seem View Details
Keywords: by Roger Thompson; Health
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