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  • 08 Jan 2020
  • Blog Post

Know Your Audience - Recruiting HBS Students for Private Equity

Director and Career Coach Katja Frey – Recruiting Relations Manager Together, Jonathan and Katja make up the Career & Professional Development team that manages View Details
Keywords: Venture Capital / Private Equity
  • Web

Field Course: Public Markets Investing Seminar - Course Catalog

Investing is designed for the following types of students: Those who will go into investment management. Those who will aim to work or led a public company and want the lens of an investor into their company. Those who want to peel back and better understand the... View Details
  • Web

Harvard Business School

Archival Collections Bibliography Site Credits Visiting the Exhibit Council for Opportunity in Graduate Management Education (COGME) Student Pioneers The Value of Business Education The Golden Age of Black Business AASU Early Years &... View Details
  • August 2004 (Revised September 2005)
  • Case

Canyon Ranch

By: Lynda M. Applegate and Gabriele Piccoli
How should Canyon Ranch leverage its uniqueness in the face of increasing competition and an entrenched customer definition of the firm? The firm is attempting to create demand for return visits and foster the customization and personalization of the Canyon Ranch... View Details
Keywords: Customer Relationship Management; Information Technology; Growth and Development Strategy; Competitive Strategy; Experience and Expertise; Analytics and Data Science; Customization and Personalization
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  • Profile

Shaila Ittycheria

Israeli company was harassed and discouraged by hostility from fellow employees after the bombings that took place on the Gaza Strip. "We talked about our responsibility as managers," Shaila says. "What's our role in this... View Details
  • Web

Turning a Moment into a Movement: How the Anti-Racism Fund Co-Founders are Fighting Racism and Encouraging Other Companies to Do Their Part - Recruiting

the organization. It’s not enough for senior leadership to say that the company will be anti-racist, increase diversity, and improve inclusion and belonging. Middle management needs to be part of the solution to create safe spaces for... View Details
  • October 2010 (Revised October 2011)
  • Case

Ken Langone: Member, GE Compensation Committee

By: Suraj Srinivasan and Lizzie Gomez
On September 2003, Richard Grasso stepped down as chairman and CEO of the New York Stock Exchange, following weeks of intense public criticism over the size of his $190 million compensation package. As chairman of the committee that oversaw Grasso's payout, Ken Langone... View Details
Keywords: Accounting; Corporate Governance; Governing and Advisory Boards; Employee Stock Ownership Plan; Executive Compensation; Governing Rules, Regulations, and Reforms; Labor and Management Relations; Wages; Change Management; Energy Industry; New York (city, NY)
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  • 01 Aug 2001
  • News

Cleveland Global Alumni Conference a Sold-Out Success

departure from a traditional, "top-down" management style, Nasser continued. "Every employee must be a teacher, learner, and leader," he said. Later in the day, Professor Myra Hart led a breakout session on... View Details
Keywords: Hanna, Julia; Frank Batten (MBA '52); Colleges, Universities, and Professional Schools; Educational Services
  • 12 Nov 2001
  • Research & Ideas

Can Religion and Business Learn From Each Other?

and many responsibilities that aren't from the same person I am at home and in my church on Sunday, and I don't know how to navigate that transition.'" Business is made up of many relationships and actions that represent every human... View Details
Keywords: by Martha Lagace
  • 23 Jul 2013
  • First Look

First Look: July 23

30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name of customer relationship View Details
Keywords: Anna Secino
  • 01 Mar 2005
  • News

House of Bread on the Rise

the first location, McCann leaves the baking to her staff while she manages a growing enterprise. “I love people, and franchising is basically about relationships with people,” she explains. McCann is well... View Details
Keywords: Margie Kelley; Food Services and Drinking Places; Hospitality
  • 10 Jun 2014
  • First Look

First Look: June 10

to 67.5% of standard. Customers who observed employees engaged in labor perceived greater effort, appreciated that effort, and valued the service more. Employees who observed customers felt more appreciated... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2016
  • First Look

January 26, 2016

Cagé, and William R. Kerr Abstract—We build an endogenous growth model to analyze the relationships between taxation, corruption, and economic growth. Entrepreneurs lie at the center of the model and face disincentive effects from... View Details
Keywords: Sean Silverthorne
  • 01 Jun 1999
  • News

New Releases

that the more things change, the more strong leadership is needed and the more complicated the interconnected web of relationships becomes. While effective leadership and management are both necessary in... View Details
Keywords: Nancy O. Perry
  • Web

4.2 Student/Faculty Ventures | MBA

and should play a valuable role with students by offering them advice and counsel on academic and career issues, including new ventures. Conflicts of Interest: Financial or business relationships between students and faculty members have... View Details
  • 27 Aug 2007
  • Op-Ed

Mattel: Getting a Toy Recall Right

Harvard Business School professor John Quelch is debuting a blog on marketing issues at Harvard Business Online. HBS Working Knowledge is reprinting his first entry, which looks at the Mattel toy recall.Mattel has been criticized heavily for having to recall not once... View Details
Keywords: by John Quelch; Consumer Products
  • October 1997
  • Case

Planned Parenthood Federation of America (B)

By: V. Kasturi Rangan and Elaine V. Backman
Outlines the process of strategy reinvention adopted by Planned Parenthood. It lays out the new strategic proposals, and the reactions of the various constituencies to those proposals. View Details
Keywords: Change Management; Framework; Core Relationships; Risk and Uncertainty; Adaptation; Health Industry
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  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

out-of-sync, and out-of-touch mode,” Neeley says. Another challenge, especially during the pandemic: The lines between work and non-work times can get blurred, so managers should be concerned less about productivity dropping and more... View Details
Keywords: by Michael Blanding
  • 04 Sep 2007
  • Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

More importantly, when the CEOs were asked "What's your past level of success in managing significant change?" only 15 percent said they had been "very successful." Another 15 percent said they had had "little or... View Details
Keywords: by Lynda M. Applegate
  • 01 Mar 2013
  • News

Opening the Door

technologies on the health-care industry. A highly rated teacher, she is also an acclaimed public speaker, board member, and policy adviser whose expertise on health-care management has influenced private- and public-sector... View Details
Keywords: Deborah Blagg; Management; Management; Management; Management; Management