transparency - Publications - Faculty & Research

03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

reopen or what our ability to rehire will be at that time. We chose a course of action where we could be upfront and transparent with impacted employees, offer severance, and open the door for employees to seek other immediate work.” Like... View Details

Keywords: by Boris Groysberg and Sarah Abbott

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

needs. Employees respond better when communication is clear, when leaders are transparent about decisions, and when they believe that they are part of the process. What has your company achieved? When you have a handle on your own... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

26 Jun 2017
Research & Ideas

How Cellophane Changed the Way We Shop for Food

spoil. Also vital to the adoption of self-service retailing: the invention of cellophane, and continual improvements to the product. As it turned out, the evolution of self-service retailing in the United States was directly tied to the evolution of View Details

Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising

01 Jun 2022
News

The Exchange: Same Great Price, Now with Fewer Chips

taking a less transparent route by selling less product in the same package and perhaps hoping the consumer doesn’t notice. Here, HBS faculty members John Gourville and Alex MacKay discuss the ups and downs of the practice of... View Details

Keywords: Miscellaneous Store Retailers; Retail Trade

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

potential for real gain in building trusting, transparent relationships with donors. Accountability isn't a one-way street, either. The downward pressure on nonprofits to demonstrate results and impact puts the onus on donors as well.... View Details

Keywords: by Julia Hanna

Blog

Leading Successful Digital Transformation

growth. For example, digital banking allowed DBS bank of Singapore to expand into India with a fully digital bank—a market it could not compete in previously. Similarly, J.P. Morgan used blockchain technology to introduce Onyx, a new platform for cross-border B2B... View Details

05 Jun 2019
Blog Post

Exploring the Beauty Industry through an Independent Project

consumers assume that influencers are being compensated in some form, most value transparency – both in disclosing whether they are paid to review products and with respect to whether they actually use the products they promote.... View Details

17 Aug 2021
Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

crossing a solid white line in order to maintain the flow of traffic. Transparency will build trust Ultimately, getting to commonsense AVs will involve more of a gradual process than a single testing event. Even after an AV is deployed,... View Details

Keywords: by Michael Blanding; Auto

16 Sep 2020
Blog Post

Turning a Moment into a Movement: Interview with Anti-Racism Fund Co-Founders Kenneth and Kevin Chenault

is teaching me that transparency is key,” said Kevin with a shout out to Professor Paul Healy and the Leadership and Corporate Accountability course. “At ARF we don’t just make making donations easier, we tell the story about how the... View Details

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

experiments around price transparency in health care, where patients have been given information on prices and there’s no evidence they use that information at the time they need their health care. Shopping for health care is nothing like... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

16 Apr 2020
Research & Ideas

Has COVID-19 Broken the Global Value Chain?

transparency through data sharing in order to better track the chain of subcontractors. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond How to Manage Coronavirus Layoffs with Compassion... View Details

Keywords: by Sean Silverthorne

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

clear instructions about what they can do, and designing transparency into why their partnership will make a positive difference for everyone involved, business leaders can improve interactions among their customers and employees, and... View Details

Keywords: by Dina Gerdeman

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

“Every platform should be thinking about this issue,” says Luca. “Every platform needs to be tracking for bias. Every platform needs to be transparent about when and where it's occurring and transparent... View Details

Keywords: by Pamela Reynolds; Technology; Travel

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

integrated into a broad, often global, web of relationships. A fourth catalyst is transparency. Leaders and organizations of all kinds are increasingly operating in glasshouses. The explosion in transparency wrought by a global media,... View Details

Keywords: by Nancy Koehn

Web

Buy Now, Pay Later: Credit and the Market Economy: The Rise of Credit Reporting

Embedding Trust and Transparency in American Business (Cambridge, Mass.: Harvard University Press, 2006). Copyright © Presidents and Fellows of Harvard College Harvard University Harvard Employment Digital Accessibility View Details

11 May 2022
Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

requires an understanding and willingness to accept the trade-offs that come with it. For example, choosing to forgo international travel and social events due to potential conflicts with pregnancy/delivery. The most important lesson I’ve learned is to be View Details

05 May 2011
What Do You Think?

How Ethical Can We Be?

decisions with a friend. For organizations, greater transparency and fewer silos, among other things, can help (as opposed to such things as signing codes of conduct or undergoing training in ethics). How do we address these problems? Do... View Details

Keywords: by Jim Heskett

Web

Organizational Behavior Awards & Honors - Faculty & Research

Finalist for the 2014 McKinsey Award for the best article in Harvard Business Review for "The Transparency Trap" (October 2014). Ethan S. Bernstein : Winner of the 2015 Outstanding Practitioner-Oriented Publication in Organizational... View Details

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

results. Other Interesting Points Expansion of earnings multiple. Companies usually focus on increasing their market capitalization by growing earnings. However, a result of transparency and sound governance can be the creation of... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

01 Apr 2020
Blog Post

The Product Design Sprint - 5 Things I Learned in Launch Lab 1

price transparency issues in the wedding industry. Through this process, we conducted customer interviews, devised many product iterations, developed two prototypes, and conducted both moderated and unmoderated user tests – all in one... View Details

Publications