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  • 18 Jul 2024
  • Blog Post

Building the Future: An HBS Alumna’s Journey in Sustainable Infrastructure Investment

joined an investment bank where I gained valuable experience in financial analysis and then transitioned to a pan-African infrastructure fund. I was deeply involved in the investment lifecycle, from due diligence and financial modeling to... View Details
  • 2021
  • Working Paper

Measuring Employment Impact: Applications and Cases

By: Katie Panella and George Serafeim
Applying the Impact-Weighted Accounts Initiative’s employment impact methodology on eight leading companies, we document wide variability in employment impacts as a percentage of salaries paid, ranging between 59 and 80 percent. We identify opportunities for... View Details
Keywords: Impact Measurement; Employee Compensation; Accounting; Employees; Labor; Well-being; Diversity; Wages; Compensation and Benefits
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  • July 2017
  • Article

The Four Stages to Becoming an Excellent Front-Line Sales Manager

By: Frank V. Cespedes
Sales occupations account for more than 10% of the total U.S. labor force, and that official estimate is almost certainly low: In an increasingly service economy, many people who do business development for a living are not listed as “sales” for reporting purposes.... View Details
Keywords: Salesforce Management
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  • June 2022
  • Article

A New Initiative to Track HIV Resource Allocation and Costs

By: Ryan McBain, AK Nandakumar, Michael Ruffner, Carlyn Mann, Mai Hijazi, Susanna Baker, Linden Morrison, Kalipso Chalkidou, Shufang Zhang, Iris Semini, Fern Terris-Prestholt, Steven Forsythe, Sarah Byakika, Joshua Musinguzi and Robert S. Kaplan
In early 2020, several global health institutions – including the Global Fund to Fight AIDS, Tuberculosis and Malaria; Joint United Nations Program on HIV/AIDS (UNAIDS); United States Agency for International Development; and Office of the Global AIDS Coordinator at... View Details
Keywords: Activity Based Costing; HIV; Cost; Health Care; Healthcare; Health Care and Treatment; Activity Based Costing and Management; Resource Allocation; Health Industry; Africa
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  • 15 Aug 2006
  • First Look

First Look: August 15, 2006

  Working PapersOptimal Reserve Management and Sovereign Debt Authors:Laura Alfaro and Fabio Kanczuk Abstract Most models currently used to determine optimal foreign reserve holdings take the level of international debt as given. However, given the sovereign's... View Details
Keywords: Sean Silverthorne
  • August 2006 (Revised October 2020)
  • Case

Jamnalal Bajaj, Mahatma Gandhi, and the Struggle for Indian Independence

By: Geoffrey Jones, Prabakar 'PK' Kothandaraman and Kerry Herman
Describes the role of a leading Indian business leader in the campaign for independence before 1947 and his close relationship with the legendary Mahatma Gandhi. Provides the opportunity to consider the impact of colonialism on shaping Indian entrepreneurship and the... View Details
Keywords: Entrepreneurship; Government and Politics; Business History; Leadership; Business and Government Relations; Power and Influence; India
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  • Program

General Management Program

accelerates this leadership transition by blending full-time on-campus learning and virtual learning with practical application on the job—maximizing your learning and your return on investment. Key Benefits GMP's four highly integrated... View Details
  • 01 May 2020
  • News

A Pandemic Won’t Kill the Open Office, but Slack Could

    12 Questions About Hybrid Work, Answered by Tsedal Neeley

    At the beginning of the pandemic, I View Details

    • January 2003 (Revised October 2012)
    • Case

    Newport Creamery (A)

    By: Paul Marshall and Todd Thedinga
    Describes the operating challenges of Newport Creamery, a Rhode Island-based chain of ice cream restaurants. Profiles the company's transition from longtime family ownership to a real estate developer, the developer's expansion strategy, and the company's subsequent... View Details
    Keywords: Family Business; Crisis Management; Insolvency and Bankruptcy; Food and Beverage Industry; Rhode Island
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    • 2018
    • Working Paper

    When to Take the Leap: The Antecedents and Consequences of Leapfrog CEOs

    By: J. Yo-Jud Cheng
    Much of the prior research on CEO successions focuses on differences between CEOs appointed from within the firm and those appointed from outside; however, this dichotomy neglects significant heterogeneity in CEOs’ career trajectories. In this study, I examine the... View Details
    Keywords: Management Succession; Organizational Change and Adaptation; Innovation and Management
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    • March 2025
    • Article

    Is Personal Identity Intransitive?

    By: J. De Freitas and L. J. Rips
    There has been a call for a potentially revolutionary change to our existing understanding of the psychological concept of personal identity. Apparently, people can psychologically represent people, including themselves, as multiple individuals at the same time. Here... View Details
    Keywords: Identity; Judgments
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    • Research Summary

    Current Research

    Kevin P. Coyne has taught classes in undergraduate, MBA, and executive education programs at a wide variety of schools, as well as company training programs. His current research interests include:

    Sustainable Competitive... View Details

    • September 2013
    • Case

    PadFone vs. FonePad

    By: Willy Shih and Sen Chai
    To Jonney Shih, Chairman of ASUSTek Computer, the introduction of Apple's iPad made clear the need to transition his company to a new cloud-computing era. But the company's roots in the manufacture of Windows-powered desktop and notebook PCs bounded the creativity of... View Details
    Keywords: Mobile Phones; Smartphone; Tablet Computer; Android; Recombination; Design Thinking; Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Growth and Development Strategy; Strategy; Adaptation; Business Strategy; Commercialization; Competitive Strategy; Information Technology; Internet and the Web; Mobile and Wireless Technology; Information Technology Industry; Computer Industry; Communications Industry; Technology Industry; Asia; Taiwan; Europe; United States
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    • November 2002 (Revised March 2010)
    • Case

    The Newsprint Industry

    By: Ramon Casadesus-Masanell, Nabil I. Al-Najjar and James Pyke
    Describes the 1990s consolidation on the newsprint industry. Questions whether consolidation will ever deliver on its promise. Whereas some industry observers maintain that the effects of consolidation are already visible, others argue that further consolidation is... View Details
    Keywords: Five Forces Framework; Duopoly and Oligopoly; Monopoly; Mathematical Methods; Competition; Consolidation; Pulp and Paper Industry
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    • 19 Jul 2020
    • News

    Remote Work Revolution

    • 09 Apr 2025
    • Video

    Schneider Electric | How digital solutions are accelerating sustainability in buildings

    • June 2022 (Revised August 2022)
    • Case

    Sustainability Reporting at Dollar Tree, Inc.

    By: Suraj Srinivasan and Li-Kuan Ni
    The cases discusses the ESG strategy of Dollar Tree Inc., a U.S. Fortune 500 company in the deep discount retail industry and the and shareholder pressure faced by the company. In 2022, the company faced a shareholder resolution from a renowned shareholder advocacy... View Details
    Keywords: ESG; Sustainability; Shareholder Activism; Dollar Tree; Sustainability Reporting; ESG Reporting; Board Of Directors; Shareholder Engagement; GHG; Environmental Accounting; Integrated Corporate Reporting; Trends; Communication; Announcements; Voting; Environmental Management; Climate Change; Environmental Sustainability; Values and Beliefs; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governing Rules, Regulations, and Reforms; Policy; Reports; Business or Company Management; Risk Management; Corporate Social Responsibility and Impact; Outcome or Result; Strategic Planning; Business and Stakeholder Relations; Situation or Environment; Opportunities; Civil Society or Community; Social Issues; Public Opinion; Strategy; Adaptation; Alignment; Business Strategy; Corporate Strategy; Value Creation; Retail Industry; United States; Virginia
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    • 19 Sep 2019
    • News

    How TiVo is trying to make a comeback

    • June 2022
    • Case

    Zalando: Becoming the Starting Point for Fashion

    By: Antonio Moreno, Leela Nageswaran, Emilie Billaud and Federica Gabrieli
    Born in 2008 as a small startup selling flip flops, by mid-2021 Zalando had turned into an online fashion company with an assortment of more than 4,500 international brands, 45 million active customers, and a presence in 23 European markets. An essential component in... View Details
    Keywords: Transition; Customer Value and Value Chain; Digital Platforms; Distribution; Order Taking and Fulfillment; Infrastructure; Logistics; Service Operations; Strategy; Business Strategy; Fashion Industry; Apparel and Accessories Industry; Beauty and Cosmetics Industry; Distribution Industry; Retail Industry; Service Industry; Shipping Industry; Technology Industry; Europe
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