Publications

10 Mar 2002
Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

or a framework for detailed bargaining, a negotiator can make reversal more costly. Principle 7: Breakthrough Negotiators Lead From The Middle Great leaders are often great negotiators, but View Details

Keywords: by Michael Watkins

March 2019 (Revised May 2019)
Case

Fetchr: A New Way of Last Mile Delivery

By: V.G. Narayanan and Eren Kuzucu

By mid-2016, five years of aggressive growth had transformed Fetchr from a small logistics startup to a 1,000-employee, full-fledged last-mile delivery company operating across four countries in the Middle East and North Africa (MENA). Already beneficiaries of the... View Details

February 2005 (Revised February 2005)
Case

SpudSpy

Students in a technology transfer class identify a promising application for a dormant university technology. In the process, they alienate the inventor, who threatens legal action. What exactly are the problems, and how should the professor teaching the class proceed? View Details

Keywords: Engineering; Legal Liability; Problems and Challenges; Projects; Groups and Teams; Technology

22 Mar 2017
Research & Ideas

What's the Ideal Frequency for a Sales Quota?

monthly quotas.” Chung says the same ideas apply in school classrooms, where some students are intrinsically motivated to shine no matter the class structure, and others need... View Details

Keywords: by Carmen Nobel

March 2012
Case

Fighting Corruption at Siemens

By: Paul Healy and Djordjija Petkoski

On November 15, 2006, German prosecutors raided offices and homes of Siemens AG staff as part of an ongoing investigation into bribery. The subsequent investigations covered business representing 60% of Siemens' revenues and spanned operations in Asia, Africa, Europe,... View Details

Keywords: White-collar Crime; Crime and Corruption; Organizational Culture; Ethics

February 2008 (Revised January 2009)
Background Note

Offshoring Day in BGIE and Strategy

By: Jan W. Rivkin and Troy Smith

Describes a set of activities in which students will participate before and during a day of classes on offshoring. The day's classes will examine the implications of offshoring for policy makers, business leaders, and workers. View Details

Keywords: Policy; Employees; Job Cuts and Outsourcing; Labor; Management; Strategy

Find at Harvard

12 Sep 2005
Research & Ideas

The Broadband Explosion: Thinking About a Truly Interactive World

Boston take a master class from a cello master who happened to be in Miami, all over the Internet (over Internet2, actually). As you might imagine, a master class at that level... View Details

Keywords: by Sara Grant; Technology; Communications; Telecommunications

30 Sep 2002
Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

in the subsequent periods. Pricing in installments is one way they can do this. In the case of the country club, I might advise that dues be billed in View Details

Keywords: by Manda Mahoney

27 May 2020
Research & Ideas

What South Korea Teaches the World About Fighting COVID

is the only way to identify the whereabouts of the otherwise invisible virus, similar to collecting enemy intelligence in time of war. From its experience with View Details

Keywords: by Doug J. Chung; Health

30 Jan 2017
Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

Group, Inc. in 2015: Celebrating 40. Co-written with HBS finance professor Adi Sunderam along with Allison M. Ciechanover (HBS MBA 2002), director of the HBS California Research Center, the case looks at... View Details

Keywords: by Michael Blanding; Financial Services

2013
Working Paper

Debating the Responsibility of Capitalism in Historical and Global Perspective

By: Geoffrey Jones

This working paper examines the evolution of concepts of the responsibility of business in a historical and global perspective. It shows that from the nineteenth century American, European, Japanese, Indian and other business leaders discussed the responsibilities of... View Details

SSRN

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03 Dec 2001
What Do You Think?

What Happens When the Sumo Master Learns Judo?

a kinder, gentler application of sumo? Or will we find ourselves in the middle of another contest between Microsoft and the biggest sumo of them all? What do you think? View Details

Keywords: by James Heskett

November 2002 (Revised October 2003)
Supplement

Anne F. Baird

By: Leslie A. Perlow and Thomas J. DeLong

Presents profiles written by six members of the HBS Class of 1976 from the 10th and 20th reunions. The six alumni represent a cross section of the class of 1976 and provide a snapshot of life at the time of the reunions. View Details

Keywords: Personal Development and Career