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  • 16 Dec 2014
  • First Look

First Look: December 16

James K., and Laurence A. Green Abstract—Following a brief summary of Henry A. Kissinger's career, this paper describes three of his most pivotal negotiations: the historic establishment of U.S. diplomatic relations with the People's... View Details
Keywords: Sean Silverthorne
  • 20 Jul 2010
  • First Look

First Look: July 20

PillemerHarvard Business School Note 910-029 This extensive note synthesizes current psychological and neuroscientific research on how people make decisions with moral implications. Research summaries and scenarios illustrate critical... View Details
Keywords: Martha Lagace
  • 01 Jun 2010
  • News

$how Me the Money

situation for the world. We can — and we must — correct it.” When Corruption Beckons: What Would You Do? Professor Lou Wells has written a number of “caselets” depicting actual bribery and corruption situations. Here are summaries of... View Details
Keywords: Garry Emmons; Administration of Economic Programs; Government; Executive, Legislative, and Other General Government Support; Government; Legal Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

setting or a more general oligopoly context. Most past research has found two-part tariffs to be optimal in many settings. More recent research has begun to investigate the limits of such optimality and when a more general pricing scheme can be optimal. In the View Details
Keywords: Martha Lagace
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

linkages on a strategy map that define and tell the story of the business unit's strategy. Summary Traditionally, competitive advantage came from access to low-cost raw materials, energy sources, or financial capital and an ability to... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

be used in a meaningful way by other partners. Summary Retailers seem to have an uneasy relationship with loyalty rewards programs. Many believe the programs are unsustainable in low-margin businesses or industries. But as we have shown,... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

examine how well the most widely used ratings—those of Kinder, Lydenberg, Domini Research & Analytics (KLD)—provide transparency about past and likely future environmental performance. We find KLD "concern" ratings to be fairly good View Details
Keywords: Martha Lagace
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details