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Show Results For
- All HBS Web
(976)
- People (1)
- News (407)
- Research (481)
- Events (2)
- Multimedia (29)
- Faculty Publications (210)
Jeffrey P. Bezos
titles. Bezos has expanded Amazon’s scope from books to CDs, toys, appliances, and other products, and in the process, he has established one of the most popular Internet shopping portals in the world. View Details
Keywords: Retail
Richard M. Schulze
Schulze transformed his small Sound of Music electronic store into an electronics retailing giant – Best Buy. Schulze introduced mass-merchandising techniques to the electronics marketplace and helped to transform the shopping process... View Details
Keywords: Retail
William M. Batten
Batten transformed JCPenney from a sleepy “Main Street” store into a diversified mass merchandiser located in shopping malls throughout suburbia. He dramatically expanded the merchandising line, introduced the Penney credit card, and... View Details
Keywords: Retail
Charles R. Walgreen
counter and soda fountain, things that became staples in his “super-drug stores.” Capitalizing on the popularity of these huge stores and their more interactive shopping environment, Walgreen had, by the time of his death, built almost... View Details
Keywords: Retail
Diane S. M. von Furstenberg
women, von Furstenberg created an entire line of moderately priced fashions and accessories. Though she began in New York boutiques, she was an early pioneer in the use of QVC and the Home Shopping Network to expand the scale and scope of... View Details
Keywords: Fabric & Apparel
- 01 Dec 2016
- News
Summing Up the New Students
Minneapolis. It was beautiful, and a great time to just think.” Jonathan Gary Dallas, Texas CV: Account associate, PIMCO, Newport Beach, California “I had to do some shopping once I got to Boston—a pair of L.L. Bean boots and a down... View Details
Keywords: Julia Hanna
- Web
Industrial Film Collection | Baker Library
manufacturing shop processes. In addition, the collection includes films produced by HBS for teaching topics like labor relations, the human aspect of administration, business policy, and management. Use the Collection Industrial Film... View Details
- 01 Dec 2014
- News
Rethinking the Fashion Beat
Making Big Data Fashionable Ivy Ross Creating the Shopping Experience of the Future Creating the Shopping Experience of the Future Imran Amed Rethinking the Fashion Beat Rethinking the Fashion Beat View Details
- 01 Sep 2005
- News
Reunion Highlights: A Case in Point
program about IDEO, a highly successful product design firm (and the subject of an HBS case that the teens had also been assigned to read). In the segment, IDEO’s designers were challenged to build a much-improved supermarket shopping... View Details
- 01 Sep 2010
- News
Becoming a VC Insider
just a week on the job, floundered for answers, but Upromise, an online college savings vehicle, received funding anyway. The author recommends you shop for VCs like shopping for a car, looking for a style,... View Details
Howard Schultz
Not only did Schultz foresee that a large-scale coffee shop chain was a lucrative business, but he maintained Starbucks lead through a combination of customer and employee satisfaction plans. Schultz’s plan to offer part-time employees... View Details
Keywords: Restaurants & Lodging
James D. Sinegal
Sinegal was one of the principal founders of Costco in 1983. As CEO, he has built the fledgling wholesale shopping center into the largest such organization in the United States, outpacing both Sam’s Club and BJ’s Wholesale. Though he... View Details
Keywords: Retail
- 01 Dec 2014
- News
Dressing by Number
of expertly picked goodies delivered to your door. (True story: That “aha” moment came courtesy of a delivery of farmer-endorsed seasonal veggies.) Now she’s translated that idea into Stitch Fix, the Pandora of fashion. This rapidly growing online styling and View Details
- 01 Dec 2017
- News
2017 in Finance: Helping Consumers Improve Their Financial Life
that consumers often feel overwhelmed by the topic of finances. They don’t feel as if they are in control. In other aspects of their life—for instance, in their shopping habits—consumers have access to a lot of information that in turn... View Details
- 06 Nov 2009
- News
Health Reform Paths Not Taken
Herzlinger points to Switzerland as a model system without a government-run plan. “What I like about it is that it’s got universal coverage, it’s customer driven, and there are no intermediaries shopping on people’s behalf,” she recently... View Details
Michael Ilitch
Ilitch built a small take-out pizza shop in Detroit into a 4,700 chain enterprise. At a time when take-out food was still a novelty, Ilitch catered to an increasingly mobile and convenience-oriented population. His strategy was based on... View Details
Keywords: Restaurants & Lodging
Edward W. Carter
Carter developed the first suburban shopping center in 1947 in Los Angeles and popularized regional chain stores. Carter started with three regional stores in Los Angeles in 1946, and by 1980, had grown that number to 47. Carter expanded... View Details
Keywords: Retail
Leonard S. Riggio
the Barnes & Noble superstore concept with an in-store coffee shop and spacious reading alcoves. In addition, Riggio launched Barnes & Noble.com to compete with Amazon for on-line book sales and launched a successful video game... View Details
Keywords: Retail
- 07 Jul 2014
- Research & Ideas
Banning Big-box Stores Can Hurt Local Retailers
protect local businesses from the crushing competition of "big-box" stores. But it turns out such rules often backfire, according to research by Raffaella Sadun, an assistant professor in the Strategy unit at Harvard Business School. “Suddenly these... View Details
- 01 Mar 2012
- News
Learning to Speak the Language of Business
companies with a commanding presence in their home markets. But to call Mikitani’s company, Rakuten, the Amazon.com of Japan would overlook fundamental differences for customers and merchants alike. “We created a real online marketplace where customers can interact... View Details