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Show Results For
- All HBS Web
(966)
- People (1)
- News (399)
- Research (485)
- Events (2)
- Multimedia (29)
- Faculty Publications (215)
Jeffrey P. Bezos
titles. Bezos has expanded Amazon’s scope from books to CDs, toys, appliances, and other products, and in the process, he has established one of the most popular Internet shopping portals in the world. View Details
Keywords: Retail
- 01 Oct 1996
- News
Uhlmann Award Winners Focus on French Retailer
suburb with thousands of high-quality, low-cost items under one roof. A new term -- hypermarché -- was coined to describe this phenomenon. French consumers were lured away from their traditional patronage of small, locally owned stores to do their View Details
Edward W. Carter
Carter developed the first suburban shopping center in 1947 in Los Angeles and popularized regional chain stores. Carter started with three regional stores in Los Angeles in 1946, and by 1980, had grown that number to 47. Carter expanded... View Details
Keywords: Retail
- 01 Mar 2012
- News
Learning to Speak the Language of Business
companies with a commanding presence in their home markets. But to call Mikitani’s company, Rakuten, the Amazon.com of Japan would overlook fundamental differences for customers and merchants alike. “We created a real online marketplace where customers can interact... View Details
- 18 Jul 2018
- Blog Post
Amira Rashad: An Ambidextrous Mind Meets Consumer Needs in the Middle East
and why." At the same time, Amira was undergoing a "parallel journey" in her personal life, acting as "a mom responsible for a household." There were no Costcos. Most people shopped in 'tiny, mom and pop stores' that were expensive. The... View Details
William M. Batten
Batten transformed JCPenney from a sleepy “Main Street” store into a diversified mass merchandiser located in shopping malls throughout suburbia. He dramatically expanded the merchandising line, introduced the Penney credit card, and... View Details
Keywords: Retail
Charles R. Walgreen
counter and soda fountain, things that became staples in his “super-drug stores.” Capitalizing on the popularity of these huge stores and their more interactive shopping environment, Walgreen had, by the time of his death, built almost... View Details
Keywords: Retail
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
the line.” For instance, if the barista at the neighborhood coffee shop acknowledges customers as they enter the line and asks what they want to drink, the customer at the end of the line is less likely to leave or register... View Details
Keywords: Jennifer Myers
- 01 Sep 2005
- News
Reunion Highlights: A Case in Point
program about IDEO, a highly successful product design firm (and the subject of an HBS case that the teens had also been assigned to read). In the segment, IDEO’s designers were challenged to build a much-improved supermarket shopping... View Details
- 01 Sep 2010
- News
Becoming a VC Insider
just a week on the job, floundered for answers, but Upromise, an online college savings vehicle, received funding anyway. The author recommends you shop for VCs like shopping for a car, looking for a style,... View Details
- Fast Answer
Internet behavior: Online/mobile/social
Where can I find more information on the online behavior of consumers? eMarketer includes data and reports from a variety of sources. Mintel: search using social, mobile, online etc. for reports based on surveys of consumers. Passport: Look for "Digital... View Details
- 07 Jul 2014
- Research & Ideas
Banning Big-box Stores Can Hurt Local Retailers
protect local businesses from the crushing competition of "big-box" stores. But it turns out such rules often backfire, according to research by Raffaella Sadun, an assistant professor in the Strategy unit at Harvard Business School. “Suddenly these... View Details
Richard M. Schulze
Schulze transformed his small Sound of Music electronic store into an electronics retailing giant – Best Buy. Schulze introduced mass-merchandising techniques to the electronics marketplace and helped to transform the shopping process... View Details
Keywords: Retail
- 01 Dec 2017
- News
Year in Review 2017
edited by April White; illustrations by Jonathan Carlson RETAIL: Voice-Activated, One-Hour-Delivery Shopping MANUFACTURING: The Supply Chain Goes High Tech ENERGY: A Future of Lower Energy Prices MEDIA: Courting the Cord-Cutters... View Details
- 11 Dec 2014
- News
Fashion's Retail Revolution
Dressing by Number Dressing by Number Ivy Ross Creating the Shopping Experience of the Future Creating the Shopping Experience of the Future Today, though, the case studies are on a multitude of fashion... View Details
Michael Ilitch
Ilitch built a small take-out pizza shop in Detroit into a 4,700 chain enterprise. At a time when take-out food was still a novelty, Ilitch catered to an increasingly mobile and convenience-oriented population. His strategy was based on... View Details
Keywords: Restaurants & Lodging
- Profile
Damien Hooper-Campbell
Damien Hooper-Campbell's business career started early – at age ten, when he swept floors at a local barber shop to bring in a little extra income for his family. The experience established two interests Damien would pursue: business and... View Details
- Career Coach
Christine Van Dae
and providing guidance on U.S. immigration and work authorization. Work Experience: Over 15 years of experience in project management and market intelligence on the vendor and client side. She focused on consumer and associate satisfaction, strategic planning, and... View Details
Leonard S. Riggio
the Barnes & Noble superstore concept with an in-store coffee shop and spacious reading alcoves. In addition, Riggio launched Barnes & Noble.com to compete with Amazon for on-line book sales and launched a successful video game... View Details
Keywords: Retail
- 01 Dec 2016
- News
Summing Up the New Students
Minneapolis. It was beautiful, and a great time to just think.” Jonathan Gary Dallas, Texas CV: Account associate, PIMCO, Newport Beach, California “I had to do some shopping once I got to Boston—a pair of L.L. Bean boots and a down... View Details
Keywords: Julia Hanna