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- All HBS Web
(2,512)
- People (18)
- News (1,348)
- Research (643)
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- Faculty Publications (342)
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- 29 May 2001
- Research & Ideas
Race Does Matter in Mentoring
In a three-year research project, I studied the career trajectories of minority and white professionals at three major U.S. corporations. The story of one of the participants—Stephen Williams—sheds light on many of the differences in... View Details
Keywords: by David A. Thomas
- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
entrepreneurs wielding private capital, the new one is driven by professional investors working for or on behalf of deep-pocketed institutions, like pension funds and endowments. Even individual investors can buy a piece of the action.... View Details
- 07 Apr 2009
- First Look
First Look: April 7, 2009
Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of View Details
Keywords: Martha Lagace
- 27 Apr 2009
- Research & Ideas
Building Businesses in Turbulent Times
decade, money from around the world has poured into the United States. Despite massive investments, when adjusted for inflation, U.S. GDP grew slowly, with much of the growth from professional and business services—including real estate,... View Details
Keywords: by Staff
- 03 Mar 2003
- What Do You Think?
Are Conditions Right for the Next Accounting Scandal?
increased use of more narrowly focused professional accounting "boutiques," suggests that "what the industry really needs is more objectivity and innovation—not a larger tribe of 800-pound gorillas." In retrospect,... View Details
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training by conducting a field experiment in a professional View Details
Keywords: Dina Gerdeman
- 26 Jul 2011
- First Look
First Look: July 26
threat responses and their implications for research on identity dynamics within organizations. Working PapersThe Impact of Supplier Reliability Tracking on Customer Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman... View Details
Keywords: Sean Silverthorne
- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
Cuddy, operating a relatively large device inspires more assertive behavior than working on a small one. Hiding From Managers Can Increase Your Productivity Ethan S. Bernstein explains why decreasing workplace transparency can increase productivity. Creating a Positive... View Details
Keywords: by Staff
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: by Garry Emmons
- 19 Sep 2012
- Research & Ideas
Book Excerpt: “The Architecture of Innovation”
level. Yet the corporation's senior management and human resource professionals resisted changing the scheme, pointing out the high quality of junior hires that the firm was making. It was not until 2009 that the firm's management agreed... View Details
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
Frei is the UPS Foundation Professor of Service Management at HBS and is the author of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. Joseph Fuller: Focus on doing what is possible The most important impact... View Details
Keywords: by Dina Gerdeman
- 05 Sep 2012
- First Look
First Look: September 5
small. One subset of "non-traditional" credit unions have been able to expand as a result of looser field of membership requirements and expanded product and service offerings through the use of corporate credit unions and... View Details
Keywords: Sean Silverthorne
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
higher prices," says Frank V. Cespedes, a senior lecturer at Harvard Business School, who spent 12 years running a professional services firm. That's right. Higher prices, not lower. “Competing on price... View Details
- 03 Mar 2008
- First Look
First Look: March 4, 2008
because their market power allows them to charge higher service fees than domestic banks. Download the paper: http://www.hbs.edu/research/pdf/05-025.pdf Cases & Course MaterialsThe Armstrong Investigation Harvard Business School... View Details
Keywords: Martha Lagace
- 17 Feb 2003
- Research & Ideas
Building Communities as Well as Companies
offering nationwide negotiation and representation services to professional athletes. "I didn't have a lifelong desire to be an entrepreneur," said Paula E. Groves (HBS MBA '91), founding partner... View Details
Keywords: by Julia Hanna
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
at-home services or take-home medications under the close supervision of a treatment professional. Many are taking advantage of the easing of telehealth restrictions to expand access and deliver services... View Details
- 04 Sep 2001
- Lessons from the Classroom
Getting Back on Course
not currently in the full-time workforce. Many of the women who chose to leave their professional careers had approached Clark during his recent visits with alumni groups. They told him they felt disconnected from business and from HBS... View Details
Keywords: by Martha Lagace
- 14 Jan 2014
- First Look
First Look: January 14
Business School Case 212-010 Adaptive Engineering, LLC The owner and CEO of Adaptive Engineering was facing an important decision: should he focus on rebuilding its core professional services business, which... View Details
Keywords: Sean Silverthorne
- 10 Apr 2012
- First Look
First Look: April 10
Abstract All teams would like to think they do their best work when the stakes are highest-when the company's future or their own rests on the outcome of their projects. But too often something else happens. In extensive studies of teams at View Details
Keywords: Carmen Nobel
- 04 Aug 2009
- First Look
First Look: August 4
benefits are often indirect and not immediately felt. One benefit of increased labor is improved quality. The objective of this paper is to examine the effect of labor on profitability through its impact on quality. I examine both conformance quality and View Details
Keywords: Martha Lagace