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    • Research  (691)
  • Faculty Publications  (503)
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  • April 1995 (Revised August 1995)
  • Case

Empire Blue Cross and Blue Shield (A)

By: Regina E. Herzlinger and Ramona Hilgenkamp
Mounting financial losses and increasing public scrutiny present many challenges to the board of directors of a large nonprofit health insurer. This case series presents chronologically the increasing problems of the company. View Details
Keywords: Governing and Advisory Boards; Corporate Governance; Financial Condition; Organizational Culture; Problems and Challenges; Nonprofit Organizations; Insurance Industry
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Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (A)." Harvard Business School Case 195-216, April 1995. (Revised August 1995.)
  • April 2013
  • Supplement

AIG and the American Taxpayers (B)

By: Karthik Ramanna and Matthew Shaffer
Explores the decision faced by AIG's board on whether to join shareholder and ex-CEO Maurice Greenberg's lawsuit against the U.S. government. The suit, argued by super-lawyer David Boies (of Bush v. Gore and California Gay Marriage fame), claims that in September 2008... View Details
Keywords: Financial Markets; Financial Policy; Property Rights; Financial Institutions; Financial Crisis; Financial Management; Insurance Industry; United States
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Ramanna, Karthik, and Matthew Shaffer. "AIG and the American Taxpayers (B)." Harvard Business School Supplement 113-125, April 2013.
  • March 2010
  • Teaching Note

New York Life and Immediate Annuities (TN)

By: Julio J. Rotemberg and John T. Gourville
Teaching Note for [510040]. View Details
Keywords: Retirement; Salesforce Management; Annuities; Insurance Industry
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Rotemberg, Julio J., and John T. Gourville. "New York Life and Immediate Annuities (TN)." Harvard Business School Teaching Note 510-094, March 2010.
  • February 2000 (Revised September 2002)
  • Teaching Note

Pre-Paid Legal Services, Inc. TN

By: Paul M. Healy
Teaching Note for (9-100-037). View Details
Keywords: Insurance Industry
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Healy, Paul M. "Pre-Paid Legal Services, Inc. TN." Harvard Business School Teaching Note 100-082, February 2000. (Revised September 2002.)
  • September 1996
  • Case

Lloyd's of London: The Road Forward

By: Richard F. Meyer
Keywords: Insurance Industry
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Meyer, Richard F. "Lloyd's of London: The Road Forward." Harvard Business School Case 897-056, September 1996.
  • 18 Aug 2014
  • Research & Ideas

Have a Better Idea To Improve Health Care?

Several months ago, Harvard's Forum on Health Care Innovation surveyed industry executives, policy makers, academics, and doctors about the state of health care in the United States. Their report card was not encouraging. Only 14 percent... View Details
Keywords: by Carmen Nobel; Health
  • April 1995 (Revised August 1995)
  • Supplement

Empire Blue Cross and Blue Shield (F)

By: Regina E. Herzlinger and Ramona Hilgenkamp
Supplements the (A) case. View Details
Keywords: Insurance Industry; Insurance Industry
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Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (F)." Harvard Business School Supplement 195-221, April 1995. (Revised August 1995.)
  • June 1992
  • Teaching Note

Hospital Replacement Decision, Hospital Corp. of America: Financial Analysis, and Humana, Inc., Teaching Note

By: Regina E. Herzlinger
Keywords: Health Care and Treatment; Decision Making; Finance; Insurance Industry; Insurance Industry; United States
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Herzlinger, Regina E. "Hospital Replacement Decision, Hospital Corp. of America: Financial Analysis, and Humana, Inc., Teaching Note." Harvard Business School Teaching Note 192-120, June 1992.
  • November 2001
  • Teaching Note

Provident Life and Accident Insurance: The Acquisition of Paul Revere TN

By: Mihir A. Desai, E. Scott Mayfield and Mark Veblen
Teaching Note for (9-202-044). View Details
Keywords: Insurance Industry; Insurance Industry
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Desai, Mihir A., E. Scott Mayfield, and Mark Veblen. "Provident Life and Accident Insurance: The Acquisition of Paul Revere TN." Harvard Business School Teaching Note 202-046, November 2001.
  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

Accumulation and Labor Force Participation of Disability Insurance Applicants By: Shu, Pian Abstract—This paper provides empirical evidence of the existence of forward-looking asset-accumulation behavior among disability-insurance... View Details
Keywords: Carmen Nobel
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

goals. For example, as Joanna pointed out, " we have a 'disease management' system, (not) a 'health care' system Insurers profit from healthy individuals, but they do not actually contribute to our health." Another problem is a... View Details
Keywords: by Jim Heskett; Health
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

conservatism. Competitive Advantage and the Value Network Configuration: Making Decisions at a Swedish Life Insurance Company Authors:Øystein D. Fjeldstad and Christian H.M. Ketels Periodical:Long Range Planning Journal 39, no. 2 (April... View Details
Keywords: Sean Silverthorne
  • 29 May 2013
  • Research & Ideas

Faculty Symposium Showcases Breadth of Research

statistics showcasing the combined cost of white collar crime. Accounting scandals: $40 billion per year. Insurance fraud: $80 billion. "Wardrobing" (purchasing a new outfit, wearing it for a night on the town, and then... View Details
Keywords: by Carmen Nobel; Financial Services
  • February 2010
  • Teaching Note

Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan (TN)

By: Michael E. Porter and Jennifer F Baron
Teaching Note for [710425]. View Details
Keywords: Health Care and Treatment; Strategy; Service Delivery; Quality; Performance; Insurance; Growth and Development; Health Industry; Taiwan
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Porter, Michael E., and Jennifer F Baron. "Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan (TN)." Harvard Business School Teaching Note 710-465, February 2010.
  • October 2022
  • Supplement

Beam Dental (B)

By: Rembrand Koning and Alicia Dadlani
In May 2016, venture-backed Beam Dental was on the brink of financial collapse. Cofounder and CEO Alex Frommeyer weighed the unattractive terms of a bridge loan offered by Beam’s largest investor. Frommeyer needed to decide whether to accept the terms or concede defeat... View Details
Keywords: Business Startups; Business Strategy; Entrepreneurship; Insolvency and Bankruptcy; Financing and Loans; Insurance Industry; United States; Kentucky; Ohio
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Koning, Rembrand, and Alicia Dadlani. "Beam Dental (B)." Harvard Business School Supplement 723-356, October 2022.
  • July 1996
  • Teaching Note

Empire Blue Cross and Blue Shield (A)-(H) TN

By: Regina E. Herzlinger and Ramona Hilgenkamp
Teaching Note for (9-195-216--223). View Details
Keywords: Insurance Industry
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Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (A)-(H) TN." Harvard Business School Teaching Note 197-013, July 1996.
  • August 1995 (Revised August 1995)
  • Case

CIGNA Property and Casualty Reengineering (A)

By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details
Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry
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Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (A)." Harvard Business School Case 196-059, August 1995. (Revised August 1995.)
  • April 2013 (Revised June 2016)
  • Case

AIG and the American Taxpayers (A)

By: Karthik Ramanna and Matthew Shaffer
Explores the decision faced by AIG's board on whether to join shareholder and ex-CEO Maurice Greenberg's lawsuit against the U.S. government. The suit, argued by super-lawyer David Boies (of Bush v. Gore and California Gay Marriage fame), claims that in September 2008... View Details
Keywords: Property Rights; Financial Institutions; Financial Markets; Financial Crisis; Property; Insurance Industry; United States
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Ramanna, Karthik, and Matthew Shaffer. "AIG and the American Taxpayers (A)." Harvard Business School Case 113-124, April 2013. (Revised June 2016.)
  • July 1993
  • Case

Future of Distributed Systems at Aetna, The

By: F. Warren McFarlan and Chris L Marshall
Keywords: Information Technology; Strategy; Insurance Industry
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McFarlan, F. Warren, and Chris L Marshall. "Future of Distributed Systems at Aetna, The." Harvard Business School Case 194-018, July 1993.
  • April 2009
  • Teaching Note

Tokyo AFM (TN)

By: Francois Brochet
Teaching Note for [109056]. View Details
Keywords: Accounting; Economics; Organizational Change and Adaptation; Revenue; Insurance Industry; Japan
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Brochet, Francois. "Tokyo AFM (TN)." Harvard Business School Teaching Note 109-091, April 2009.
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