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  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

practices. Rachel Layne: People may assume that algorithms are unbiased, but that’s not always the case. Where does bias creep in? Ayelet Israeli: There are several sources of algorithmic bias. One is due to historical human bias. When... View Details
Keywords: by Rachel Layne
  • 15 Dec 2023
  • News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

and to continue to create solutions that bring people out of poverty—which has been shown to dramatically impact the health of our environment and humanity at large. Ultimately, we learned that we must change our View Details
Keywords: Margie Kelley
  • 2013
  • Chapter

Who Chooses Board Members?

By: Ali Akyol and Lauren Cohen
We exploit a recent regulation passed by the US Securities and Exchange Commission (SEC) to explore the nomination of board members to US publicly traded firms. In particular, we focus on firms’ use of executive search firms versus allowing internal members (often... View Details
Keywords: Boards; Boards Of Directors; Executive Search Firms; Governance; SEC Regulation; Governing and Advisory Boards; Management Succession; Executive Compensation
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  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

Behavior and Human Decision Processes. The benefits of talking it out Zlatev and colleagues conducted six studies involving a total of about 2,500 participants between 2018 and 2020. The results indicated... View Details
Keywords: by Pamela Reynolds
  • 30 Nov 2015
  • Research & Ideas

Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do

as a doctoral student at the University of California, San Diego, where she conducted a series of laboratory and field experiments with UCSD’s Uri Gneezy, a professor of economics and strategy, and Ayelet Gneezy, an associate professor of View Details
Keywords: by Carmen Nobel
  • 26 Jan 2015
  • Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

inherently stressful on the body, and also lead to unhealthy behaviors like alcoholism and overeating." Other factors the researchers investigated stretched beyond the workplace, for example, work-family conflict, lack of health... View Details
Keywords: by Michael Blanding; Health
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

time, many of the ideas from Chinese culture might not translate easily into a Western context," he says. "You have to find a way to generate a common platform to appeal to both sides." In a forthcoming article in the journal Organizational View Details
Keywords: by Michael Blanding
  • Research Summary

Leadership and Leadership Development: An Ontological Approach

This summarizes my research program over the last twelve years (with my co-investigators Werner Erhard, Steve Zaffron, and more recently Kari Granger) in which the objective has been to rigorously distinguish leader and leadership and to create a technology for... View Details

  • Web

Faculty & Researchers - Managing the Future of Work

on Managing the Future of Work and co-PI of the Digital Reskilling Lab. Her research focuses on managerial and organizational drivers of productivity and growth in corporations and the public sector. She co-founded several large-scale projects to measure management... View Details
  • Web

Accounting & Management Awards & Honors - Faculty & Research

Runner-up for the 2024 Best Paper Award from the Journal of Corporate Finance for "The Stock Market Valuation of Human Capital Creation" with Matthias Regier (April 2023). Charles C.Y. Wang : Winner of the Best Paper Award at the 2024... View Details
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49266 Forthcoming Organizational Behavior and Human Decision Processes The Highest Form of Intelligence: Sarcasm Increases Creativity Through Abstract... View Details
Keywords: Sean Silverthorne
  • 26 Nov 2019
  • News

The Ritual Effect

Source: Norton Source: Norton Professor Michael Norton studies the ways in which rituals can influence human behavior. In his research, he has found that people establish rituals to enhance their enjoyment of something or to improve their... View Details
Keywords: rituals
  • 15 Dec 2023
  • News

The Musts of 2023

H. Clarke (MBA 1988/JD 1989): Teresa Clarke, JD MBA, MBA class of 1988. I have a good friend who went to the Law School, who ran the Ford Foundation's Global Human Rights Program. And he gave away hundreds of millions of dollars in every... View Details
  • 22 Sep 2023
  • News

Skydeck Voices: The Most Important Person I Met at HBS

context, but how to think about our lives as human beings. And he found a very lovely way to interweave that into the material. And the day that stands out for me was the parting day, as we were about to graduate, and he told a story of a... View Details
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

of subduing individuality and ensuring conformity. Culture offers an inexpensive and informal way of regulating behavior that is all the more effective because it occurs inside the minds of employees and relies on peer pressure as a... View Details
Keywords: by Ranjay Gulati
  • 01 Jun 2024
  • News

Again and Again

we’re going to do this from now on,” I’m sure people have had the experience of really disliking that person. Duhigg: So let me ask you about some specific rituals that you discuss in the book, and let’s start with some fun ones, like sports. Norton: Sports are... View Details
Keywords: Publishing Industries (except Internet); Information
  • October 14, 2019
  • Article

The Truth About Open Offices: There Are Reasons Why They Don't Produce the Desired Interactions

By: Ethan Bernstein and Ben Waber
It’s never been easier for workers to collaborate—or so it seems. Open, flexible, activity-based spaces are displacing cubicles, making people more visible. Messaging is displacing phone calls, making people more accessible. Enterprise social media such as Slack and... View Details
Keywords: Buildings and Facilities; Interpersonal Communication; Communication Technology; Design; Human Resources; Performance Productivity; Organizational Design
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  • May 2019
  • Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (C)

By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details
Keywords: Salesforce Management; Compensation and Benefits; Change Management; Behavior; Electronics Industry; Sweden
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  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

expressed as shareholder value. Its focus is on formal structure and systems. It is driven from the top with extensive help from consultants and financial incentives. Change is planned and programmatic. Theory O has as its purpose the development of the organization's... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

forthcoming World Happiness Report Happiness and Prosocial Behavior: An Evaluation of the Evidence By: Aknin, Lara B., A.V. Whillans, Michael I. Norton, and Elizabeth W. Dunn Abstract— Humans are an extremely prosocial species. Compared... View Details
Keywords: Dina Gerdeman