Filter Results:
(587)
Show Results For
- All HBS Web
(587)
- People (4)
- News (238)
- Research (257)
- Events (4)
- Multimedia (9)
- Faculty Publications (158)
Show Results For
- All HBS Web
(587)
- People (4)
- News (238)
- Research (257)
- Events (4)
- Multimedia (9)
- Faculty Publications (158)
- 01 Sep 2014
- News
Groundwork
collaborations and experiments. 10 Hotel and Conference Center ETA 2020–2024 These buildings aren’t sketched out here, but the site provides proximity to HBS, SEAS, and future development anticipated for the Enterprise Research Campus. View Details
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
Survival usually required some degree of “restructuring the organization.” A real estate CEO provided an example: “We had the option to shut down our hotel business but decided to keep it open and offer it as housing to international... View Details
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
should ever walk into an office and have the door closed or feel she has to show up alone to a hotel room?” Companies should also provide employees with extensive training about what constitutes sexual harassment—and they need to go... View Details
Keywords: by Dina Gerdeman
- 13 Nov 2012
- First Look
First Look: November 13
813-019 The case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four-star urban hotels located in Lugano, Switzerland, and the other in Milan, Italy. Having developed an extensive customer... View Details
Keywords: Sean Silverthorne
- 30 May 2025
- News
Galas in NYC and Mexico City; NFL Coach Shares Leadership Insights in Charlotte
place to gather and gives the dealership some visibility. NYC Alumni Dinner Fetes Distinguished Leaders and Affirms Alumni Impact The HBS Club of New York held its 56th Annual Leadership Dinner on April 30, welcoming more than 400 alumni and guests to The Plaza View Details
Keywords: Margie Kelley
- 10 May 2022
- News
Alumni Achievement Awards 2022
2008 terrorist strikes in Mumbai, when we had 30 employees in the two hotels that were targeted. Looking back, it’s those trials by fire that reinforce the importance of always, always relying on the expertise of one’s team.” Downtime: “I... View Details
- 15 Apr 2017
- News
Bringing Markets to Myanmar
in conflict. Yangon was the only large city and was like a time capsule from the past. When we got to the hotel in Yangon, for the first breakfast, my wife and I got into a conversation with the waiter, a very bright, animated young man.... View Details
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
Airlines, casinos, and hotels can offer significant rewards to their loyal customers because they often operate with substantial overcapacity. Rewards based on this overcapacity, such as air miles or stays in View Details
- 19 Sep 2012
- News
On a Sound Track
the most? I’ve taken different skills from different places. I spent some time at a small entrepreneurial venture in Dallas, where I had hands-on experience in manufacturing, supply chain, and selling. I worked for a while as a hotel... View Details
- 29 Aug 2024
- Research & Ideas
Shoot for the Stars: What to Know About the Space Economy
we put people on the moon. There was this sense that: “Wait a minute, I thought we were going to have space hotels and moon bases.” Instead, the United States was going to have to buy trips for our astronauts to the Space Station from... View Details
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
locations (even if on a sofa) going for as little as $25 per night. Nightly rentals are beginning to exceed the volumes of the largest hotel chains. What happens if the chains, with much higher marginal costs, are forced to cut back on... View Details
- 01 Sep 2012
- News
On a Sound Track
the most? I’ve taken different skills from different places. I spent some time at a small entrepreneurial venture in Dallas, where I had hands-on experience in manufacturing, supply chain, and selling. I worked for a while as a hotel... View Details
- 24 Jun 2014
- First Look
First Look: June 24
explore the role of organizational identity in the adoption of new sustainability practices, focusing on how identity functions as a driver of (or sometimes a drag on) adoption. Drawing on illustrations from the U.S. hotel industry, we... View Details
Keywords: Sean Silverthorne
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
vital to strategy implementation (for example, at exclusive hotel chains) or when the organizational design is highly complex because of sophisticated technologies and a complex value chain (in aerospace or computers, for instance). In... View Details
Keywords: by Robert Simons
- 01 Sep 2007
- News
Ali Allawi
I stayed in a hotel until the house was ready for occupancy. But then as the security situation deteriorated, I made a decision not to live in the Green Zone. I didn’t want to be associated with the kind of bubble environment that emerged... View Details
- 01 Dec 1996
- News
An Entrepreneurial Journey
Steven B. Belkin (MBA '71) began his highly successful travel and financial services marketing enterprise, Trans National Group, a few years out of HBS. G. Peter Bidstrup (MBA '59) started to put together the Doubletree Hotel chain in the... View Details
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
something around that. And so that evening, we cornered Tom Eisenmann at the Sheraton Hotel in Palo Alto and literally sketched out—about the most cliche thing you can do—sketched out on a napkin how Cloudflare would work. And said will... View Details
- 11 Nov 2014
- First Look
First Look: November 11
2011, all 1,200 global Partners of McKinsey & Co. gathered at the Gaylord National Hotel & Convention Center near Washington, DC for their annual Partners' conference. The atmosphere was tense as Partners, in addition to their... View Details
Keywords: Sean Silverthorne
- 02 Sep 2008
- First Look
First Look: September 3, 2008
Hotels: Brand Differentiation through Customer Relationship Management Harvard Business School Case 809-029 This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history, immediately after the firm has... View Details
Keywords: Sean Silverthorne
- 02 Jun 2021
- News
On the Road Less Traveled
a hotel room at age 11, and among the challenges that something like that poses is that it doesn't give you any real grounding. And this is one line from the book. You say, “Having bounced around as much as I did, I had to set my moral... View Details