Filter Results:
(585)
Show Results For
- All HBS Web
(585)
- People (4)
- News (233)
- Research (257)
- Events (4)
- Multimedia (9)
- Faculty Publications (158)
Show Results For
- All HBS Web
(585)
- People (4)
- News (233)
- Research (257)
- Events (4)
- Multimedia (9)
- Faculty Publications (158)
- 01 Jun 2020
- News
Keeping the Beat
coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education,... View Details
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
their worth from their multisided platforms (MSPs), which facilitate interactions or transactions between parties. Many MSPs are more valuable than companies in the same industries that provide only products or services: For instance, Airbnb is now worth more than... View Details
Keywords: Sean Silverthorne
- 19 Sep 2012
- News
On a Sound Track
the most? I’ve taken different skills from different places. I spent some time at a small entrepreneurial venture in Dallas, where I had hands-on experience in manufacturing, supply chain, and selling. I worked for a while as a hotel... View Details
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
Airlines, casinos, and hotels can offer significant rewards to their loyal customers because they often operate with substantial overcapacity. Rewards based on this overcapacity, such as air miles or stays in View Details
- 10 Nov 2015
- First Look
November 10, 2015
Strengthening the Brand with Digital Marketing Accor, the world's leading hotel operator with a portfolio of fourteen hospitality brands (including Sofitel and Novotel) in 92 countries, prided itself on living up to its motto, "To... View Details
Keywords: Sean Silverthorne
- 20 Jun 2016
- Research & Ideas
When Predicting Other People's Preferences, You're Probably Wrong
bookseller might only recommend books that are similar to previous purchases. Or if someone “likes” a fancy Manhattan hotel on Facebook, her Facebook friends might not invite her on an overnight hike in the woods. Or, more seriously, a... View Details
- 22 Nov 2024
- News
Healthcare Club Hosts its 25th Annual Conference; Alumni Step Out for Global Networking Night; Meet the Club Leader: Andrea Fantacone
Healthcare Alumni Conference Marks 25 Years The HBS Healthcare Alumni Association (HBSHAA) hosted its 25th Annual Conference at the Charles Hotel in Cambridge on November 7, and once again offered an exclusive agenda that was jam-packed with industry thought leaders... View Details
Keywords: Margie Kelley
- 01 Apr 2000
- News
A Place in the Sun
a variety of environmental initiatives that he has undertaken over the years. His devotion to preserving the island's natural beauty as well as the Fijian culture has earned Turtle Island accolades that include the 1999 Green Hotelier Award from the International View Details
Keywords: Julia Hanna and Garry Emmons
- 29 Aug 2024
- Research & Ideas
Shoot for the Stars: What to Know About the Space Economy
we put people on the moon. There was this sense that: “Wait a minute, I thought we were going to have space hotels and moon bases.” Instead, the United States was going to have to buy trips for our astronauts to the Space Station from... View Details
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
Survival usually required some degree of “restructuring the organization.” A real estate CEO provided an example: “We had the option to shut down our hotel business but decided to keep it open and offer it as housing to international... View Details
- 28 Jun 2024
- News
Honoring Leadership in New York; PRIDE Alumni Share HBS Stories
Senator Mitt Romney, Clara Wu Tsai, Ilana Weinstein, and Dr. Denise Murrell More than 400 alumni and guests attended the sold-out dinner at The Pierre hotel on the Upper East Side of Manhattan. The annual Leadership Dinner, the club’s... View Details
Keywords: Margie Kelley
- 01 Mar 2010
- News
Sole Mates
and infrastructure, and with personnel costs that match European standards, we can compete only on the basis of high-quality French Caribbean service. We do have one luxury hotel that already exhibits that standard: the Cap Est Lagoon... View Details
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
Jakarta has a reputation as an impenetrable place. Viewed from atop one of the many business hotels in the center of the city, the Indonesian capital is a sea of gray stretching into the haze. No one knows for sure how big metropolitan... View Details
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
locations (even if on a sofa) going for as little as $25 per night. Nightly rentals are beginning to exceed the volumes of the largest hotel chains. What happens if the chains, with much higher marginal costs, are forced to cut back on... View Details
- 01 Sep 2012
- News
On a Sound Track
the most? I’ve taken different skills from different places. I spent some time at a small entrepreneurial venture in Dallas, where I had hands-on experience in manufacturing, supply chain, and selling. I worked for a while as a hotel... View Details
- 02 Sep 2008
- First Look
First Look: September 3, 2008
Hotels: Brand Differentiation through Customer Relationship Management Harvard Business School Case 809-029 This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history, immediately after the firm has... View Details
Keywords: Sean Silverthorne
- 02 Jun 2021
- News
On the Road Less Traveled
a hotel room at age 11, and among the challenges that something like that poses is that it doesn't give you any real grounding. And this is one line from the book. You say, “Having bounced around as much as I did, I had to set my moral... View Details
- 25 Jan 2011
- First Look
First Look: Jan. 25
and development of its employees. Historically, this training had taken place at hotels and conference centers not affiliated with Deloitte. The idea for the construction of a special-purpose, Deloitte-owned learning facility had been... View Details
Keywords: Sean Silverthorne
- 04 May 2018
- News
How to Win the Kentucky Derby
race? Finley: It's on a lot of bucket lists. On Saturday morning, you wake up and you can just feel it. And every hotel for 50 miles around the city is packed with people that have come in to be at the Kentucky Derby. So you'll see all... View Details
Keywords: horse racing
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
its three hotels in Istanbul, the epicenter of the pandemic in Turkey. APRIL 15 ID.me, an alumni-run company that simplifies how individuals securely prove and share their identity online, has partnered with Slack to create a private... View Details