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  • 15 Sep 2015
  • First Look

September 15, 2015

decision support tool for Rue La La's daily use. We conduct a field experiment and find that sales do not decrease due to implementing tool recommended price increases for medium and high price point... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2013
  • Research & Ideas

HBS Cases: Women MBAs at Harvard Business School

School: 1962-2012," the case delves into the experiences of alumnae and alumni over the past 50 years, both inside and outside the classroom, as Dean Nitin Nohria considers what HBS might be like 10 years from now, when his young... View Details
Keywords: by Carmen Nobel; Education
  • Research Summary

Overview

By: Ashley V. Whillans
Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
  • 11 Aug 2003
  • Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

of well-designed business experiments can address new and unknown markets. In contrast, running experiments where early product prototypes are shown to customers can address need uncertainty. Q: How should... View Details
Keywords: by Wendy Guild
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

social issues unrelated to their core business, ranging from environmental issues to LGBT rights and race relations. In the first study of this phenomenon, we implement two field experiments to provide... View Details
Keywords: Dina Gerdeman

    Michael Beer

    MICHAEL BEER

    Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

    • Research Summary

    The Psychology of Conversation

    By: Alison Wood Brooks

    Conversation is a profound part of the human experience. To share our ideas, thoughts, and feelings with each other, we converse face to face and remotely—via phone, email, text message, online comment boards, and in contracts. Conversations form the bedrock of our... View Details

    • Forthcoming
    • Article

    Eliciting Advice Instead of Feedback Improves Developmental Input

    By: Hayley Blunden, Ariella Kristal, Ashley Whillans, Jaewon Yoon, Hannah Burd, Georgina Bremner and Michael Yeomans
    Most organizations encourage employees to provide feedback to one another to support learning, personal growth, and career advancement. However, employee feedback often fails to improve performance because it lacks concrete, specific guidance. We provide a temporal... View Details
    Keywords: Feedback; Personal Development and Career; Employee Relationship Management; Performance Evaluation
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    • August 2017 (Revised August 2018)
    • Case

    The Oakland Athletics: Strategy & Metrics for a Budget

    By: Srikant M. Datar and Caitlin N. Bowler
    This case considers Oakland Athletics General Manager Billy Beane’s data driven and, in baseball circles unconventional, approach to winning games over the duration of the long Major League Baseball season. Beane’s critical approach to crafting strategy within his... View Details
    Keywords: Data Analysis; Metrics; Data Science; Analytics and Data Science; Analysis; Measurement and Metrics; Competitive Strategy; Organizational Culture; Sports Industry
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    • 15 Mar 2019
    • Blog Post

    PART 3: Military Transition and the JD/MBA - Getting on the JD/MBA Path

    while you are in school, or via study abroad). There are multiple ways to think about them: using a series of opportunities to build your skills and experience towards pivoting into a full-time job that is difficult to get, taking... View Details
    • 21 Jul 2015
    • First Look

    First Look: July 21, 2015

    Watchmaking By: Raffaelli, Ryan Abstract—In this qualitative study, I examine the factors that influence the re-emergence of market demand for a legacy technology in a mature institutional field. I extend previous work related to field... View Details
    Keywords: Sean Silverthorne
    • Web

    Faculty & Research

    field of negotiation, shows you how to negotiate successfully today by adapting proven negotiation principles and strategies to the challenging new contexts you face—from negotiating across cultural and political differences to trying to... View Details
    • Forthcoming
    • Article

    Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

    By: Michelle A. Kinch and Ryan W. Buell
    Prior research in social psychology has shown that when people feel anxious, they seek advice from others. However, companies that operate in high-anxiety settings (like financial services, health care, and education) are increasingly deploying self-service... View Details
    Keywords: Anxiety; Self-service; Empirical Operations; Behavioral Operations; Communication Technology; Behavior; Customer Focus and Relationships; Trust; Satisfaction; Financial Services Industry
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    • 2023
    • Chapter

    Marketing Through the Machine’s Eyes: Image Analytics and Interpretability

    By: Shunyuan Zhang, Flora Feng and Kannan Srinivasan
    he growth of social media and the sharing economy is generating abundant unstructured image and video data. Computer vision techniques can derive rich insights from unstructured data and can inform recommendations for increasing profits and consumer utility—if only the... View Details
    Keywords: Transparency; Marketing Research; Algorithmic Bias; AI and Machine Learning; Marketing
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    • January–February 2021
    • Article

    Between Home and Work: Commuting as an Opportunity for Role Transitions

    By: Jon M. Jachimowicz, Julia Lee Cunningham, Bradley Staats, Francesca Gino and Jochen I. Menges
    Across the globe, every workday people commute an average of 38 minutes each way, yet surprisingly little research has examined the implications of this daily routine for work-related outcomes. Integrating theories of boundary work, self-control, and work-family... View Details
    Keywords: Commuting; Boundary Work; Self-control; Work-family Conflict; Prospection; Transition
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    • Web

    PhD Programs - Doctoral

    PhD Programs The start of your PhD program launches your journey to a career in business academia. Students in our PhD programs are encouraged from day one to think of this experience as their first job in business academia—a training... View Details
    • Web

    Publications - Faculty & Research

    of IB at Harvard Business School'." Chap. 10 in The Historical Evolution of International Business: Growth Trajectory of an Academic Field of Study , edited by L. Nachum and A. Yaprak, 227–232. Palgrave Macmillan, 2025. July 2025 Article... View Details
    • March 2025
    • Article

    Novice Risk Work: How Juniors Coaching Seniors on Emerging Technologies Such as Generative AI Can Lead to Learning Failures

    By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani
    The literature on communities of practice demonstrates that a proven way for senior professionals to upskill themselves in the use of new technologies that undermine existing expertise is to learn from junior professionals. It notes that juniors may be better able... View Details
    Keywords: Rank and Position; Competency and Skills; Technology Adoption; Experience and Expertise; AI and Machine Learning
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    • 2023
    • Chapter

    Malleability Interventions in Intergroup Relations

    By: Smadar Cohen-Chen, Amit Goldenberg, James J. Gross and Eran Halperin
    One important characteristic of intergroup relations and conflicts is the fact that toxic or violent intergroup relations are often associated with fixed and stable perceptions of various entities, including the ingroup (stable and positive), the outgroup (stable and... View Details
    Keywords: Conflict and Resolution; Groups and Teams; Attitudes
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    • 2022
    • Working Paper

    Politics at Work

    By: Emanuele Colonnelli, Valdemar Pinho Neto and Edoardo Teso
    We study how individual political views shape firm behavior and labor market outcomes. Using new micro-data on the political affiliation of business owners and private-sector workers in Brazil over the 2002–2019 period, we first document the presence of political... View Details
    Keywords: Private Sector; Employees; Prejudice and Bias; Brazil
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