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Show Results For
- All HBS Web
(1,511)
- People (3)
- News (299)
- Research (791)
- Events (7)
- Multimedia (8)
- Faculty Publications (210)
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- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
2021). Your feedback to last month’s column What will Remote Leadership 2.0 look like? The sense of responses to last month’s question about whether organizations with remote leadership can achieve greatness was that it is too early to... View Details
Keywords: by James Heskett
- 21 Feb 2023
- Research & Ideas
What's Missing from the Racial Equity Dialogue?
Don’t Include Them OneTen: Creating a New Pathway for Black Talent Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/lakshmiprasad View Details
Keywords: by Danielle Kost
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
from their experiences, managers need to reflect on and consolidate the lessons of those experiences. To change and grow, they must be prepared to engage periodically in introspection—to collect feedback on and analyze their behavior,... View Details
Keywords: by Linda Hill
- 27 Nov 2006
- What Do You Think?
What’s to Be Done About Performance Reviews?
suggestions for how to improve them. Typical of these were Thad Juszczak's recommendation that "The process of performance feedback should be continuous." Continuous feedback is an antidote to Hany... View Details
Keywords: by Jim Heskett
- 30 Oct 2019
- Research & Ideas
How to Recover Gracefully After Shutting Down Your Startup
postmortem, Eisenmann recommends that entrepreneurs seek honest feedback from as many people involved in the venture as possible. This helps entrepreneurs close any memory gaps and challenge the human tendency to blame external factors.... View Details
Keywords: by Danielle Kost
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
each other. It takes time for cohesion to build to the point where people want to help each other, and where they trust each other enough to give and receive very candid feedback. Few executives have access to this kind of insightful and very helpful View Details
Keywords: by Martha Lagace
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
think? Share your thoughts in the comments below. References: Ginia Bellefante, “Is the Era of Instant Groceries Already Over?” The New York Times, July 24, 2022. Chip Cutter, “The Back-to-Work Puzzle,” The Wall Street Journal, July 24-25, 2021. Your View Details
Keywords: by James Heskett
- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
and provide accurate feedback . Most situations, especially in the business world, have poor validity, in which case intuition is a poor guide. Vance Kirklin appeared to disagree with this, saying that, "Transformative decisions... View Details
Keywords: by James Heskett
- Research Summary
Self-environment relationship and its effect on decisions under risk and uncertainty
My research seek to better understand the main cognitive and social abilities that guide our judgments, and the ways they interact with aspects of the situation to shape humans' decisions. It is currently comprised of three related... View Details
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
that is necessary to make the changes in organizations that we are advocating involves the capacity to reflect on and learn from our own life and experience; to solicit and integrate feedback from others; to remain continually open to... View Details
Keywords: by Mallory Stark
- 24 Jan 2018
- Research & Ideas
How to Get People Addicted to a Good Habit
feedback reports on their soap usage patterns. Another group was told their behavior would be tracked in a few months, enabling a precise test of rational habit formation—whether people would start washing their hands now if they knew... View Details
Keywords: by Carmen Nobel
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
those communities can offer frank feedback on the organization's work. Ebrahim's research suggests that measuring results is valuable as a discipline for nonprofit managers, even if they don't find universal metrics for social impact. "It... View Details
Keywords: by Julia Hanna
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
“Disney divider: CEO fueds and staff walkouts are rocking the House of Mouse,” Fortune. Alex Sherman, “’Extremely awkward’: Bob Chapek and Bob Iger had a falling out, they rarely talk—and the rift looms over Disney’s future,” CNBC. Your View Details
Keywords: by James Heskett
- 23 May 2023
- Research & Ideas
Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'
Startups: How Big Companies Can Succeed Can You Buy Creativity in the Gig Economy? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Pedro Marroquin View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
mock class to a lecture hall full of their colleagues, who play the roles of students and mentors in providing feedback after the fact.) Interactive learning through office norms Less formally, however, managers can create more... View Details
- 20 Sep 2022
- Research & Ideas
How Partisan Politics Play Out in American Boardrooms
Like: Where Does CEO Activism Go From Here? What Does Your Business Stand For? Why Building Trust Starts with Purpose Stereotypes and Politics Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Pamela Reynolds
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
think? Original Article The week that I write this, I needed help programming a television set for recording purposes. Before being connected with the cable company service representative, I agreed to provide telephonic feedback about the... View Details
Keywords: by James Heskett
- 02 May 2022
- What Do You Think?
Can the Case Method Survive Another Hundred Years?
Build Organizational Culture for Competitive Advantage. Your feedback to last month’s column As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding ‘Don’t Say Gay’? By the time cases are discussed at HBS and elsewhere, we... View Details
- 03 Jul 2013
- What Do You Think?
What Are the Limits of Transparency?
everyone's questions. We inverted the pyramid of the organization and made reverse accountability a reality." That's not all. Nayar makes his own 360-degree feedback open to 50,000 employees, and 3,800 managers participate in an open... View Details
Keywords: by James Heskett
- 18 Jul 2022
- Research & Ideas
After the 'Crypto Crash,' What's Next for Digital Currencies?
non-fungible tokens. This article originally appeared in the Harvard Gazette. You Might Also Like: Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers Why Companies Raise Their Prices: Because They Can The Popular Stock Metric That Can Lead... View Details