Publications

2021
Article

Does Fair Ranking Improve Minority Outcomes? Understanding the Interplay of Human and Algorithmic Biases in Online Hiring

By: Tom Sühr, Sophie Hilgard and Himabindu Lakkaraju

Ranking algorithms are being widely employed in various online hiring platforms including LinkedIn, TaskRabbit, and Fiverr. Prior research has demonstrated that ranking algorithms employed by these platforms are prone to a variety of undesirable biases, leading to the... View Details

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February 2019
Article

The Market for Financial Adviser Misconduct

By: Mark Egan, Gregor Matvos and Amit Seru

We construct a novel database containing the universe of financial advisers in the United States from 2005 to 2015, representing approximately 10% of employment of the finance and insurance sector. We provide the first large-scale study that documents the economy-wide... View Details

Keywords: Financial Advisors; Brokers; Consumer Finance; Financial Misconduct And Fraud; FINRA; Financial Institutions; Crime and Corruption; Organizational Culture; Personal Finance; Financial Services Industry

2017
Working Paper

The Need for Speed: Effects of Uncertainty Reduction in Patenting

By: Mike Horia Teodorescu

Patents are essential in commerce to establish property rights for ideas and to give equal protection to firms that develop new technologies. Young firms especially depend on the protection of intellectual property to bring a product from concept to market. However,... View Details

Keywords: Startups; Natural Language Processing; Machine Learning; Patents; Business Startups; Risk and Uncertainty; Outcome or Result; Green Technology Industry

March 2012
Article

Enriching the Ecosystem

By: Rosabeth Moss Kanter

To remain a leader in innovation, the United States needs the support of foundational institutions that help seed, grow, and renew enterprises. Historically, these institutions-such as universities, venture creators, labor markets, and job-training programs-have tended... View Details

Keywords: Innovation and Invention; Organizations; Research and Development; Social and Collaborative Networks; Growth and Development Strategy; United States

08 Dec 2020
Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

to use social media platforms to proactively seek out talent. This is especially true for technology-focused firms. This trend doesn’t seem to be slowing. Digital employment platforms have emerged that allow companies to pinpoint... View Details

Keywords: by Michael Blanding; Employment

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

has had in the workplace, including everyone from the Silent Generation and Baby Boomers to Gen X, Millennials, and Gen Z. Consider these differences in employment conditions for the various generations: View Details

Keywords: by Hise Gibson and MaShon Wilson

26 Jul 2016
First Look

July 26, 2016

virtually every county and industry in the United States. We study the impact of this reform on county-sector employment growth over the subsequent three years. Despite firms being paid just 15 days sooner, we find payroll increased 10... View Details

Keywords: Sean Silverthorne

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

In 2009, a 51-year-old man killed himself in Marseille, a city in southern France, leaving behind a suicide note that blamed his employer for “overwork” and “management by terror.” “I am committing suicide because of my work at France... View Details

Keywords: by Michael Blanding

10 Nov 2022
Research & Ideas

Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

would choose equal pay compared to 52 percent of men. The researchers also asked participants whether they’d prefer to have a male or female employer. High performers chose a woman 47 percent of the time, but low performers chose a female View Details

Keywords: by Shalene Gupta

May 2023
Article

Equilibrium Effects of Pay Transparency

By: Zoë B. Cullen and Bobak Pakzad-Hurson

The public discourse around pay transparency has focused on the direct effect: how workers seek to rectify newly-disclosed pay inequities through renegotiations. The question of how wage-setting and hiring practices of the firm respond in equilibrium has received... View Details

Keywords: Pay Transparency; Online Labor Market; Privacy; Wage Gap; Corporate Disclosure; Wages; Negotiation

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October 2020
Article

The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services

By: Mercedes Delgado and Karen G. Mills

An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We... View Details

Keywords: Supply Chain Industries; Business-to-consumer Industries; Services; Innovation; Economy; Framework; Supply Chain; Service Operations; Innovation and Invention; Economic Growth; United States

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02 Mar 2007
What Do You Think?

What Is the Government’s Role in US Health Care?

system, the kind that used to be referred to by detractors as "socialized medicine." Worse yet, the current system leaves more than 40 million Americans without health insurance. Because many are not employed or have very low incomes, programs that provide incentives... View Details

Keywords: by Jim Heskett; Health

14 Feb 2023
HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

labor continue to manage the economy together. “It’s not the government regulating the market,” she notes. “It’s the strong union of employers and strong unions of labor who manage it, and they have driven growth in the country.” So, she... View Details

Keywords: by Lane Lambert

25 Jul 2013
Research & Ideas

Why Unqualified Candidates Get Hired Anyway

more likely to be accepted than denied or waitlisted, the authors report in the paper. Furthermore, according to the National Association of Colleges and Employers, 58 percent of employers won't even consider candidates with a GPA of 3.0... View Details

Keywords: by Anna Secino; Employment; Employment

01 Nov 2020
Research & Ideas

Good Leadership Is an Act of Kindness

Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID Two-Step for Leaders: Protect and Pivot Keep Your Weary Workers Engaged and Motivated According to a recent Gallup survey, less than half of employees (45... View Details

Keywords: by Boris Groysberg and Susan Seligson

18 Jan 2022
Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

non-compete agreements affect employers and professionals in technology? Andy Wu: A ban on non-compete agreements would be great for professionals in the technology industry, ranging from software developers to account managers.... View Details

Keywords: by Kristen Senz; Technology

30 Mar 2021
Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

as the COVID-19 pandemic wanes and remote employees—perhaps grudgingly—contemplate returning to offices. Wu’s conclusions were clear: A long commute hurts workers and their employers by hindering creativity and productivity, which stifles... View Details

Keywords: by Lane Lambert

13 Mar 2023
Op-Ed

How Leaders Should Leave

And don’t expect the boss to respond with a competing offer overnight; she’ll need some time to check with human resources and more senior executives. Prepare your departure announcement. Assuming your employer was unable to resolve your... View Details

Keywords: by John Quelch

2021
Book

Remote Work Revolution: Succeeding from Anywhere

By: Tsedal Neeley

The rapid and unprecedented changes brought on by COVID-19 have accelerated the transition to remote working, requiring the wholesale migration of nearly entire companies to virtual work in just weeks, leaving managers and employees scrambling to adjust. This massive... View Details

Keywords: Remote Work; Health Pandemics; Employment; Disruption; Organizational Change and Adaptation; Management