by Michael Luca - Publications - Faculty & Research

Professor Michael Luca and Daniel Svirsky, a doctoral student at HBS. “However, these features may also facilitate discrimination based on sellers' race, gender, age, or other characteristics.” To test for... View Details

Keywords: by Carmen Nobel; Accommodations; Web Services

The Power of Experiments: Decision Making in a Data-Driven World

In this book, Michael Luca and Max Bazerman explain the importance of experiments for decision making in a data-driven world. Luca and Bazerman describe the central role experiments play in the tech sector, drawing lessons and best practices from the experiences of... View Details

2020
Book

The Power of Experiments: Decision-Making in a Data-Driven World

By: Michael Luca and Max H. Bazerman

Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of changes to an... View Details

Keywords: Experiments; Randomized Controlled Trials; Organizations; Decision Making; Analytics and Data Science; Management Analysis, Tools, and Techniques

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01 Sep 2014
News

All For One

and mix freely. It hummed with activity. On a tour that first day, she was struck by just how animated the animation studio was—with frank discussions and heated arguments in every corner. And yet, as she spent more time there, she began... View Details

Keywords: Michael Blanding; faculty; research; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services

24 Oct 2011
News

The Yelp Factor: Are Consumer Reviews Good for Business?

08 May 2017
News

Restaurants With Low Yelp Ratings Suffer Under Higher Minimum Wages

25 Apr 2016
News

#AirbnbWhileBlack: How Hidden Bias Shapes The Sharing Economy

26 Mar 2019
Working Paper Summaries

Managed Ecosystems and Translucent Institutional Logics: Engaging Communities

Keywords: by Elizabeth J. Altman, Frank Nagle, and Michael Tushman

30 Nov 2019
News

Elon Musk and the Dying Art of the Big Bet

01 Mar 2024
News

In Harmony

Kim at Seoul’s government-built Hoehyeon “Citizens’ Apartments.” Opened in 1970, it stands as a reminder of a Korea from a very different era. Like so many South Koreans of a certain age, Michael ByungJu Kim (MBA 1990) lives in a country where the past lingers,... View Details

Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea

27 Feb 2019
Working Paper Summaries

Judgment Aggregation in Creative Production: Evidence from the Movie Industry

Keywords: by Hong Luo, Jeffrey T. Macher, and Michael Wahlen; Motion Pictures & Video

Publications

Publications

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Rebates in the Pharmaceutical Industry: Evidence from Medicines Sold in Retail Pharmacies in the U.S.

Platforms, Open/User Innovation, and Ecosystems: A Strategic Leadership Perspective

The Impact of Campus Scandals on College Applications

The Impact of Mass Shootings on Gun Policy

Specific Knowledge and Divisional Performance Measurement

Organizational Response to Environmental Demands: Opening the Black Box

Eliciting Taxpayer Preferences Increases Tax Compliance

Do Corporate Social Responsibility Ratings Predict Corporate Social Performance?

Embracing Commitment and Performance: CEOs and Practices Used to Manage Paradox

Airbnb Hosts Discriminate Against African-American Guests