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- All HBS Web
(2,168)
- People (7)
- News (547)
- Research (1,039)
- Events (3)
- Multimedia (13)
- Faculty Publications (344)
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- 25 Mar 2014
- First Look
First Look: March 25
Publications August 2013 Palgrave Macmillan The Political Economy of Empire in the Early Modern World By: Reinert, Sophus A., and Pernille Røge, eds. Abstract—This volume recasts our understanding of the practical and theoretical... View Details
Keywords: Sean Silverthorne
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
going in three years. But your frontline customer-facing people might. Having communication that goes bottom-up is just as important as having communication that goes top-down." To try to suss out best View Details
Keywords: by Carmen Nobel
- 10 Jan 2017
- First Look
First Look at New Research: January 10, 2017
“Who are the world’s best negotiators? What makes them effective?” Inevitably Henry Kissinger’s name comes up as an elite, if controversial, negotiator from whom we can learn a great deal. At a time of rancorous divisions in American... View Details
Keywords: Sean Silverthorne
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
investments across various countries. Q: You mentioned that you can't predict exchange rates. But are there rules of thumb managers can practice when thinking about exchange rates and how to play them? A: I'll mention several. First, as I... View Details
Keywords: by Sean Silverthorne
- 31 Jan 2007
- HBS Case
When Good Teams Go Bad
he's universally known, saw his varsity boat, consisting of his eight best individual rowers, lose regularly in practice to the supposedly less talented Army JV boat. The two big questions facing Coach P... View Details
Keywords: by Garry Emmons
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
behavioral ethics. I explore why some decisions are much more easily resolved in the classroom than in practice and offer three ways to more effectively prepare students: integrating ethical decision-making with core-discipline teaching,... View Details
Keywords: Sean Silverthorne
- 22 Mar 2016
- First Look
March 22, 2016
abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50793 forthcoming Production and Operations Management Enhancing the Practical Relevance of Research By: Toffel, Michael W. Abstract—This article seeks... View Details
Keywords: Sean Silverthorne
- 05 Aug 2015
- Research & Ideas
How Hormones Foretell Whether People Will Cheat
percent of its revenues to fraud annually, which translates to a projected global fraud loss of $3.7 trillion. Most of those studies, however, have focused on the practical logic behind the crimes. What sets this study apart is that it is... View Details
Keywords: by Carmen Nobel
- 05 Mar 2013
- First Look
First Look: March 5
PublicationsHow to Identify the Best Customers for Your Business Authors:Cespedes, Frank V., James P. Dougherty, and Ben S. Skinner III Publication:MIT Sloan Management Review Abstract How can businesses achieve profitable growth so... View Details
Keywords: Sean Silverthorne
- 21 May 2013
- First Look
First Look: May 21
methods and to make decisions on quantitative analysis. This book offers a variety of practical tools and examples to improve a manager's understanding of business analytics, and to enhance their thinking and decision processes.... View Details
Keywords: Sean Silverthorne
- 27 Nov 2006
- What Do You Think?
What’s to Be Done About Performance Reviews?
worse." Dean Turner expressed the frustrations of many when he said, "What's the best system? After 40+ years in the work force, I am still searching for it." By way of contrast, Richard Tiedeman commented, "Almost any... View Details
Keywords: by Jim Heskett
- Research Summary
Managing the Advantages and Tradeoffs of Collaborative Structures
To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
2018 Independently published Unlocked: Keys to Improve Your Thinking By: Zaltman, Gerald Abstract—What’s the best way to change your life? Change how you think, says marketing guru Gerald Zaltman. While most of us are accustomed to... View Details
Keywords: Dina Gerdeman
- 27 Jan 2009
- First Look
First Look: January 27, 2009
behavior and practices led Enron down the path from truly innovative to fraudulent management? How could Enron’s board of directors have failed to detect the business, ethical, and legal risks embedded in the company’s aggressive... View Details
Keywords: Martha Lagace
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
encouragement but also practical help in solving problems. Why do employees' perceptions of a leader's support or lack thereof make a difference in their creativity? A: We found that employees' perceptions of team leader support were more... View Details
Keywords: by Martha Lagace
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
and layoffs. Questions that CEOs raised with us included: “What are best practices for digital terminations?” and “If the economy worsens and you have to consider reducing payroll, what’s the most effective... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
Summing Up Can the Brilliance of the "Jerk" Be Tapped? The best business problem cases are those that divide a class into groups making two or more persuasive arguments. The questions of whether or not and how to make... View Details
Keywords: by James Heskett
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
period, they showed us how work was actually done in practice in dozens of plants. Kent and I went to Toyota plants and those of suppliers here in the U.S. and in Japan and directly watched literally hundreds of people in a wide variety... View Details
- 23 Aug 2016
- First Look
August 23, 2016
over time. Two lab studies replicate our main findings and show that behavioral biases due to differences in perceptions of expertise drive the effect. Our research contributes not only to operations research, but also to the practice of... View Details
Keywords: Sean Silverthorne
- 18 Apr 2000
- Research & Ideas
Learning in Action
never made twice. AT&T's Bell Laboratories conducted reviews of its own software engineers to determine why some were more productive than others with the goal of distilling their techniques into best View Details
Keywords: by David A. Garvin