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Show Results For
- All HBS Web
(1,664)
- People (8)
- News (517)
- Research (918)
- Events (5)
- Multimedia (2)
- Faculty Publications (229)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
School. A book excerpt follows. Sarah Jane Gilbert: Your book focuses on how companies can profit, regardless of market conditions, by immersing themselves in the lives of their customers. Please describe the business model of looking... View Details
- 18 Feb 2014
- First Look
First Look: February 18
companies with detailed data on how CEOs allocate their time, which we define as their span of attention. CEOs with larger executive teams do not save time for personal use or to cultivate external constituencies. Instead, CEOs with broader spans of control invest more... View Details
Keywords: Sean Silverthorne
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
Change the World One Smart Innovation at a Time is to be published today. Kanter is the Ernest L. Arbuckle Professor of Business Administration at Harvard Business School. In addition to her many years of teaching and research at HBS,... View Details
Keywords: by Sean Silverthorne
- Web
Online Entrepreneurship & Innovation Courses | HBS Online
New Credential of Digital Innovation and Strategy Build the skill set and strategic acumen to compete in the digital world through a combination of forward-looking coursework, unique team activities with a diverse global network, and a... View Details
- 27 Mar 2012
- First Look
First Look: March 27
imprisonment increased around 1980, a period that coincides with the "Reagan revolution" in economic matters. We build an economic model where beliefs about economic opportunities and beliefs about punishment are correlated. We... View Details
Keywords: Carmen Nobel
- 23 Dec 2014
- First Look
First Look: December 23
Publications December 2014 Journal of Political Economy Transition to Clean Technology By: Acemoglu, Daron, Ufuk Akcigit, Douglas Hanley, and William R. Kerr Abstract—We develop a microeconomic model of endogenous growth where clean and... View Details
Keywords: Carmen Nobel
- 29 Aug 2022
- Op-Ed
Income Inequality Is Rising. Are We Even Measuring It Correctly?
distributions. Instead, after comparing 17 different measures, we find that a measure comprised of two separate variables—called the Ortega parameters—reflect the best-fitting model for our dataset of over 3,000 income distributions at... View Details
- 02 Aug 2022
- Research & Ideas
6 Strategies for Building Socially Responsible—and Profitable—Companies
A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
Keywords: by Lane Lambert
- 08 Mar 2022
- Research & Ideas
Representation Matters: Building Case Studies That Empower Women Leaders
classroom directly impacts not only how students learn, but how they see themselves. With only two years to soak in these cases as an MBA student, academic institutions have a short-but-critical time to prepare women for a world where... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
- 01 Jun 2024
- News
Redefining How Businesses Operate
artificial intelligence (AI) while at HBS. One course she took last year, Five Technologies that Will Change the World, piqued her interest. “It was a great opportunity for me to stay abreast of developments in large language models... View Details
Keywords: Jennifer Gillespie
- 22 Sep 2009
- First Look
First Look: September 22
model reconfigurations. We consider three business models: the proprietary model (where all software modules offered by the firm are proprietary), the open source model (where... View Details
Keywords: Martha Lagace
- Web
Design Thinking Course | HBS Online
innovation problem of your own choosing, or a provided scenario 6-7 hrs Module 3 Content Week - Ideate, Part 1: Tools for Generating Ideas Develop design principles to create user-focused ideas, experiment with ideation tools, and explore different ideation approaches,... View Details
- 01 Jun 2023
- News
Buy Big, Sell Small
distribution model by providing a digital platform where shop owners can order fast-moving consumer goods online or by phone from local wholesalers who combine their orders with others from nearby kiranas. “We’re like a Costco or Sam’s... View Details
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
bores you, and which the world does not need—this life is hell. —W.E.B. Du Bois In the organizational context, the four-drive theory implies that every person, from the CEO to the most junior employee will bring a predictable set of... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 31 Oct 2023
- News
Securing a Resilient Future for Senegal
changed rapidly. “When I decided to take on that role, the world looked very different than it did later that spring,” recalls Diagne. “I had no idea that job would turn into pandemic response and economic recovery.” Worldwide, crisis... View Details
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a... View Details
- Web
Globalization - Faculty & Research
Globalization Globalization December 2014 Article Market Competition, Earnings Management, and Persistence in Accounting Profitability Around the World By: Paul M. Healy , George Serafeim , Suraj Srinivasan and Gwen Yu We examine how... View Details
- Web
Cases & Teaching Notes - Institute For Strategy And Competitiveness
institution for cancer care, education, and research. Since 1996, it had successfully reorganized itself from a cancer hospital that was physically organized around clinical... Feb 2017 (Revised Apri 2018) HBS Case Collection Oak Street Health: A New View Details
- 09 Feb 2021
- News
Investing in Entrepreneurship
fuel innovation throughout Harvard for the next decade and beyond,” said Dean Srikant Datar. “We are delighted to have the Crisp name associated with the work of the i-lab and Peter’s example as a model for the students, alumni, faculty,... View Details
Keywords: Susan Young
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
discussion. As part of that experience, executives use LEGO bricks to build models that reflect their positive and negative experiences. “It’s not about building objects. It’s about solving problems,” explains Thomke, who has co-authored... View Details