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Show Results For
- All HBS Web
(1,132)
- People (2)
- News (435)
- Research (531)
- Events (8)
- Multimedia (25)
- Faculty Publications (214)
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- 13 Mar 2017
- Research & Ideas
Hiding Products From Customers May Ultimately Boost Sales
on rapid rotations. New research considers the wisdom of frequent assortment rotation in cases in which a retailer has many new varieties of a product to sell—nine different... View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
previous research suggests increases such programs' positive impact on culture. The process generated a tick list of approximately 20 items, which was evaluated by the senior and unit leadership together in a debriefing. Is It A Priority?... View Details
Keywords: by Paul Guttry
- 20 Dec 2010
- Research & Ideas
New Dean Sets Five Priorities for HBS
When Dean Nitin Nohria stepped onto the Burden Auditorium stage on the morning of October 1 to welcome a standing-room-only reunion crowd back to Harvard Business School, his audience was as attentive as any... View Details
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
surprising difference in the way rewards programs changed the buying behavior of a retailer's best customers versus lower-spending customers. How does this shift conventional wisdom? A: Conventional wisdom... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
With the advent of customer relationship management (CRM) in the late 1990s, companies came to believe that by using technology to tailor their offerings to individual consumers' needs, customer loyalty—and company profits—would... View Details
Keywords: by Jean Ayers
- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
Students of recent United States real estate history can't help but notice unsettling parallels between the red-hot commercial market of the late 1980s and today. Then, as now, money gushed into the market,... View Details
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
core (“the dominant organizations, institutions, groups, and processes of the pre-Internet era,” that, for example, produced our printed encyclopedias) to the crowd (“new participants and practices enabled... View Details
Keywords: by James Heskett
- 13 Sep 2016
- First Look
September 13, 2016
of non-practicing entities (NPEs) in the intellectual property space. Our model shows that NPE litigation can reduce infringement and support small inventors. However, the model also shows that as NPEs become effective at bringing... View Details
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
disciplined in some areas but also more relaxed when things don’t work out.” The wisdom of Admiral Stockdale At this time, we can’t help but reflect on the dangers of optimism... View Details
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
to answer: Would negative publicity from the accident affect future innovation in that segment of the medical device industry? Would people’s perception of safety issues reduce demand for products using... View Details
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
Capital IQ database, fewer than 6 percent achieved more than $10 million in revenues by 2010, and fewer than 2 percent grew to more than $50 million. The percentages are worse for US and international companies founded in years since 2000. The increase in angel groups,... View Details
Keywords: by Sean Silverthorne
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
As economic turmoil continues, many companies are reconsidering their strategies with an eye toward going lean and slashing prices. And that might work for a few companies—but very few. Instead, companies should compete "on the basis View Details
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
Editor's note: When did America's declining global competitiveness begin? One starting spot might be 2008, the last year the country topped the World Economic Forum's list of most globally competitive nations. Four years later, the US has... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
- 10 Nov 2014
- HBS Case
How Restaurants in Lima and Copenhagen Became Best in the World
of the experience. You are paying almost $500 for lunch, so being made to feel part of the in crowd is actually really beneficial and important. [Noma] has one four-hour... View Details
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
blew up at me, instead of firing him, I'd say, 'Let's work together.' I deferred to the wisdom of my team and the larger forces that govern us all. It was amazing how much... View Details
Keywords: by Marguerite Rigoglioso
- 14 May 2012
- Research & Ideas
Breaking the Smartphone Addiction
Editor's note: Check out the crowd at a concert, a movie, a school play, a beach—heck, even a funeral—and you'll likely see several people sneaking prolonged peeks at their smartphones. They just can't help themselves. Ringtones and... View Details
Keywords: by Leslie A. Perlow
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
chick” and said she performed surgery “like a girl.” Jurors ultimately awarded her $168 million, the largest judgment for a single victim of workplace harassment in United States history. Years later, sexual harassment remains a problem... View Details
Keywords: by Dina Gerdeman
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
program. Conventional wisdom has it that it is difficult for retailers to offer differentiated services or levels of prestige to their different levels of customer loyalty. The... View Details
- 17 Jun 2002
- Research & Ideas
Entrepreneurship in Asia and Foreign Direct Investment
Foreign Direct Investment (FDI) is often lauded for bringing economic growth and know-how to developing countries. The conventional wisdom is not necessarily wrong, but the real story is much more nuanced than is commonly believed, says... View Details
Keywords: by Martha Lagace