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(5,622)
- People (16)
- News (1,888)
- Research (2,919)
- Events (8)
- Multimedia (31)
- Faculty Publications (1,098)
- September 2006 (Revised January 2008)
- Case
Providian Financial Corporation
By: John R. Wells
On October 3, 2005, Washington Mutual acquired Providian Financial Corporation, the ninth-largest credit card issuer in the U.S., for $6.5 billion. At the time, Providian had approximately 10 million customer relationships and a balance of $18.6 billion. For some... View Details
- 24 Aug 2015
- News
Why Leaders Lose Their Way
- 2021
- Book
The Heart of Business—Leadership Principles for the Next Era of Capitalism
By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
- May 2003 (Revised November 2005)
- Case
Marks & Spencer: The Phoenix Rises
By: Joseph L. Bower
The great U.K. retailer fell on hard times in 1998. In 2001, a new CEO was recruited who appears to have succeeded in turning around this world-renown company. This case examines the steps he took (strategic, structural, and recruiting key people) and highlights a... View Details
- 15 May 2011
- News
Career change can do a number on many relationships
Contextual Intelligence
I have come to a conclusion that may surprise you: trying to apply management practices... View Details
- 01 Jun 2023
- News
Action Plan: Net Proceeds
supply chain and certification company, to address the plastic pollution he saw in Haiti and other communities around the world. Goodwin had originally traveled to Haiti under the auspices of Executives Without Borders, which he helped... View Details
- March 2018 (Revised March 2018)
- Case
JPMorgan Chase: Invested in Detroit (A)
By: Joseph L. Bower and Michael Norris
Beginning in 2014, JPMorgan Chase launched Invested in Detroit, a $100 million philanthropic investment in the city over five years. The bank worked with local economic development organizations, workforce development organizations, small businesses, philanthropies,... View Details
- 18 Dec 2019
- Book
6 Skills That Wise Companies Harness for World-Changing Innovation
management tome, The Knowledge-Creating Company. Now, the book’s recently published sequel, The Wise Company: How Companies Create Continuous Innovation, elevates their original ideas, outlining six practices that enable leaders to steer... View Details
Keywords: by Kristen Senz
- December 2020 (Revised March 2025)
- Case
Responsive Working at PepsiCo UK (A): Designing a Turnaround
By: Amy C. Edmondson and Nancy Boghossian Staples
Facing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working (“Responsive Working”), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9... View Details
- 01 Mar 2013
- News
Bringing It Back Home
Grossman, who wrote the case study "Salud Digna: Successfully Competing with For-Profit Organizations." "This is one of very few examples where a nonprofit is scaling into the United States—and it's doing quite well at this point. It View Details
- 21 Oct 2012
- News
Social media is a thorny issue in the US
Act Like a Scientist: Great Leaders Challenge Assumptions, Run Experiments, and Follow the Evidence
Though they’ve been warned for decades about the dangers of overrelying on gut instinct and personal experience, managers keep failing to critically examine—much less challenge—the ideas their decisions are based on. To correct this problem they need to think and... View Details
- 15 Jul 2012
- News
The Workplace Benefits of Being Out of Touch
- March 2000
- Case
Heartport, Inc.
By: Gary P. Pisano and Shoshana Dobrow
Heartport, an entrepreneurial medical device maker, has introduced several innovative systems for conducting less-invasive cardiac surgery. Despite initially high expectations, the company has struggled to get its technology adopted by cardiac surgeons. The company's... View Details
- 20 Feb 2018
- News
Using Yelp to Find the Next Hot Neighborhood
- 01 Mar 2021
- Blog Post
Best Practices for Creating a Successful Virtual Internship
In the wake of COVID-19, organizations around the world quickly made changes to how they got work done, including managing summer internships. For many organizations, that meant creating remote internship... View Details
Keywords: All Industries
- April 2009
- Article
Sovereign Wealth in Abu Dhabi
By: Rawi Abdelal
By the turn of the century, oil had already made the tiny emirate of Abu Dhabi rich beyond anyone's wildest dreams. A sovereign wealth fund, the Abu Dhabi Investment Authority (ADIA), has invested extra oil revenues abroad for more than thirty years and amassed a... View Details