Telecommunications - Publications - Faculty & Research - Harvard Business School

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01 Jun 2015
News

Screen Grab

Illustrations by Josh Cochran When actor Jeffrey Tambor stepped to the podium at this year’s Golden Globe Awards to accept the honor of Best Actor in a TV Series, Musical or Comedy, he did so for a show that didn’t premiere on HBO, Showtime, or CBS. Instead,... View Details

Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Telecommunications; Telecommunications

21 Sep 2016
Working Paper Summaries

Android and Competition Law: Exploring and Assessing Google's Practices in Mobile

Keywords: by Benjamin Edelman and Damien Geradin; Telecommunications

28 May 2019
News

Ask the Expert: In Security

served on the President’s National Security Telecommunications Advisory Committee, which provides industry expertise on national security preparedness. Over that time, cybersecurity has snowballed from a back-office IT function to one... View Details

Keywords: Jen McFarland Flint; cybersecurity

14 Feb 2005
Research & Ideas

The World in Your Palm?

rather by telecommunications carriers. It's the carriers who create design specifications for the manufacturers to meet, and services are largely tied into the carrier's proprietary network. "There are lots of things we'd like to put... View Details

Keywords: by Sean Silverthorne

April 1995 (Revised April 1995)
Case

Home Shopping Network, Inc. (Abridged)

By: Timothy A. Luehrman

Home Shopping Network invented the video home shopping industry. It had immediate success in both the product and capital markets, which quickly drew imitators. This case describes the situation as of January 1986, when the company must decide how to sustain successes... View Details

Keywords: Capital Markets; Financing and Loans; Supply and Industry; Product; Strategy; Competition; Valuation; Telecommunications Industry

August 1993
Case

GTE Corporation (C)

By: Jay O. Light and James O. Sailer

Keywords: Telecommunications Industry

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August 1992 (Revised June 1993)
Case

Compania de Telefonos de Chile

By: W. Carl Kester, Enrique Ostale and Charles McHugh La Follette

The newly privatized Chilean telephone company, Compania de Telefonos de Chile (CTC) must raise substantial new funds externally in order to finance its expansion program. This task is complicated by Chile's small, illiquid capital markets and the skeptical view of... View Details

Keywords: Capital Markets; Financing and Loans; Managerial Roles; Privatization; Expansion; Telecommunications Industry; South America; Chile

February 1986 (Revised March 1986)
Case

GTE Corp. (B)

By: Andre F. Perold

Keywords: Telecommunications Industry

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December 2020
Supplement

France Télécom (C): An Unprecedented Trial

By: Cynthia A. Montgomery and Ashley V. Whillans

In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom itself were charged for institutional harassment by French authorities, a first for a CAC 40 company. In December... View Details

December 2020
Supplement

France Télécom (B): A Wave of Staff Suicides

By: Cynthia A. Montgomery and Ashley V. Whillans

In the B case we learn that at least 19 France Telecom employees took their own lives between 2006 and 2009, 12 others attempted suicide, and eight suffered from serious depression for reasons reportedly related to work. Some of these deaths occurred in public places,... View Details

May 2018
Teaching Note

Maggie Wilderotter: Evolution of an Executive

By: Boris Groysberg and Robin Abrahams

Teaching Note for HBS No. 417-091. View Details

Keywords: Personal Development and Career; Personal Characteristics; Leadership Style; Networks; Gender; Power and Influence; Telecommunications Industry; United States

March 2018 (Revised April 2018)
Case

Verizon 2018

By: Rosabeth Moss Kanter and Jonathan Cohen

In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas slowed and position it as a leader... View Details

Keywords: Change; Change Leadership; Change Management; Innovation; Digital; Management; Leading Change; Innovation and Management; Acquisition; Integration; Telecommunications Industry; United States

February 2015 (Revised May 2015)
Supplement

Nokia's Bridge Program: Outcome and Results (B)

By: Sandra J. Sucher and Susan J. Winterberg

Nokia's leaders reflect on the Bridge program, lessons learned during its implementation, and the business benefits it brought to the company. Nokia's Bridge program resulted in 60% of employees knowing their next step the day they exited the firm. It also helped... View Details

Keywords: Layoffs; Plant Closure; Outplacement; Shared Value; Business or Company Management; Job Cuts and Outsourcing; Restructuring; Employee Relationship Management; Telecommunications Industry

June 2014 (Revised March 2017)
Teaching Note

Chorus and Telecom: Building the Boards

By: Boris Groysberg and Sarah L. Abbott

In 2011, Telecom, the largest telecom provider in New Zealand, was being divided into two publicly traded companies. In connection with this split, Sarah Naudé and Matt Stanley worked with the chairman of Telecom New Zealand, Wayne Boyd, to create two new boards of... View Details

Keywords: Board Of Directors; Women's Empowerment; Governance; Leadership; Selection and Staffing; Organizational Structure; Decision Making; Human Resources; Diversity; Telecommunications Industry; New Zealand

2012
Other Unpublished Work

Towards Efficiencies in Canadian Internet Traffic Exchange

By: Benjamin Edelman and Bill Woodcock

Canadian Internet access is heavily and unnecessarily dependent upon foreign infrastructure, especially U.S. infrastructure. This dependence imposes significant burdens upon Canadian Internet users:

* Service prices are higher than would be the case if... View Details

Keywords: Networks; Canada; Privacy; Technology Networks; Rights; Communication Technology; Internet; Ethics; Telecommunications Industry; Canada

February 1992 (Revised March 1992)
Case

Telefonica de Argentina S.A.: Analysis of Limited Data

By: David F. Hawkins

Keywords: Telecommunications Industry; Argentina

Find at Harvard

April 2011
Teaching Note

Accounting for the iPhone at Apple, Inc. (TN)

By: Francois Brochet and Krishna G. Palepu

Teaching Note for 111003. View Details

Keywords: Accounting; Revenue; Corporate Disclosure; Telecommunications Industry

March 2011
Case

Insight Communications

By: Rajiv Lal and Natalie Kindred

After undertaking a multi-year, metrics-driven operational and cultural overhaul, in April 2010 Insight Communications was planning the next phase of its development. Insight was a New York-based provider of cable, landline phone, and high-speed Internet service to... View Details

Keywords: Organizational Culture; Competitive Strategy; Management Practices and Processes; Performance Improvement; Growth Management; Management Systems; Business Processes; Measurement and Metrics; Employees; Telecommunications Industry; New York (state, US)

March 2011
Teaching Note

The CW: Launching a Television Network

By: Anita Elberse

Teaching Note for 507050. View Details

Keywords: Business Ventures; Product Launch; Television Entertainment; Telecommunications Industry

September 2010
Case

Vodafone Qatar: Building a Telco in the Gulf

By: Juan Alcacer and Andrew Goodman

Keywords: Telecommunications Industry; Qatar

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