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  • 23 May 2000
  • Research & Ideas

The Emerging Art of Negotiation

elements. These elements can include how each person understands himself or herself; how they understand their relationship with the other person as well as that person's characteristics; and what they perceive and know about the bargaining View Details
Keywords: by Martha Lagace
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

learning capabilities intertwine with managerial cognitive capabilities to support the processes of sensing, seizing, and reconfiguring. We draw from the literature on team learning to develop four... View Details
Keywords: Dina Gerdeman
  • March 2024
  • Article

What Makes Groups Emotional

By: Amit Goldenberg
When people experience emotions in a group, their emotions tend to have stronger intensity and to last longer. Why is that? This question has occupied thinkers throughout history, and with the use of digital media it is even more pressing today. Historically, attention... View Details
Keywords: Groups and Teams; Emotions; Cognition and Thinking; Interpersonal Communication
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  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

seat at board meetings. “This stuff doesn’t cost a lot but requires people to get into a room and talk about how to meaningfully recognize performance and commitment, so even the process of creating non-monetary rewards is good for the... View Details
Keywords: by Avery Forman
  • August 2005 (Revised April 2006)
  • Case

Kemps LLC: Introducing Time-Driven ABC

By: Robert S. Kaplan
Kemps is making a strategy shift: from being focused on fulfilling customer requests to becoming the best cost dairy producer in the industry. Its existing manufacturing cost system, however, fails to capture the costs associated with handling special flavors, small... View Details
Keywords: Activity Based Costing and Management; Customer Relationship Management; Cost Accounting; Managerial Roles; Cost Management; Earnings Management; Business Strategy; Time Management; Growth and Development Strategy; Management Teams; Decisions; Food and Beverage Industry
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  • Program

Leadership for Senior Executives

admission is a selective process based on your professional achievement and organizational responsibilities. Read More Answering Your Questions Our Program Advising team can help you at any stage of the... View Details
  • Program

Behavioral Economics—Virtual

Admissions Criteria and Process We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a... View Details

    Anthony Mayo

    Tony Mayo is the Thomas S. Murphy Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the Organizational Behavior Unit of Harvard Business School (HBS).  He currently teaches and serves as the course head for... View Details

    Keywords: advertising; airline; education industry; nonprofit industry; publishing industry; service industry
    • Program

    Strategy: Building and Sustaining Competitive Advantage

    designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method. Review Our Campus Health & Safety Protocols Admissions Criteria and View Details
    • 21 Nov 2023
    • Research & Ideas

    Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

    spreading, Goldenberg says. Prior research has shown that people tend to express stronger emotions when they know other people are watching. And seeing people express intense emotions also tends to amplify the emotions of the watchers. Emotions also can spread through... View Details
    Keywords: by Kristen Senz
    • Program

    Strategic Negotiations

    requirements, admission is a selective process based on your professional achievement and organizational responsibilities. Read More Answering Your Questions Our Program Advising team can help you at any... View Details
    • Program

    Managing Health Care Delivery

    and Process We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective View Details
    Keywords: Health Care; Health Care
    • 22 Mar 2016
    • First Look

    March 22, 2016

    were preordered, generating $2.6 million in sales. On one snowy morning in January, CEO Steve Chambers met with co-founder and Chief Scientist Dr. Cynthia Breazeal and newly hired VP of Consumer & Development Relations Lynda Smith to prepare for their first meeting... View Details
    Keywords: Sean Silverthorne
    • 07 Nov 2023
    • Research & Ideas

    When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

    stage of the decision-making process to pick between freelancers with comparable ratings, the study notes. Some lessons for platforms and job seekers For online platforms, refining their ratings to provide a clearer picture of the merits... View Details
    Keywords: by Scott Van Voorhis
    • November 2000 (Revised June 2010)
    • Case

    Bush Boake Allen

    By: Stefan H. Thomke and Ashok Nimgade
    Bush Boake Allen, a flavor and fragrance firm, is considering strategic options that would integrate customers into its innovation process via a potentially disruptive Internet-based technology. As this approach could result in dramatic changes to the firm's business... View Details
    Keywords: Customer Focus and Relationships; Disruptive Innovation; Technological Innovation; Management Teams; Product Design; Organizational Change and Adaptation; Conflict Management; Internet; Chemical Industry
    Related
    • Research Summary

    Vicarious Learning in Organizations

    To advance the study of how individuals learn through their interactions with others, Professor Myers has adopted a vicarious learning theory lens. Vicarious learning allows individuals to learn from the outcomes of others’ experiences, rather than solely their own... View Details

    Keywords: Learning And Development; Learning; Health Industry
    • Program

    Preparing to Be a Corporate Director

    early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities. Read More Answering Your Questions Our Program... View Details

      Richard L. Nolan

      Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

      Keywords: aerospace; information technology industry; internet
      • 13 Feb 2024
      • Research & Ideas

      Breaking Through the Self-Doubt That Keeps Talented Women from Leading

      ads, Coffman and her colleagues ran a first experiment on freelance job platform UpWork, where job-seekers complete extensive profiles outlining their education, credentials, scores on skills tests, and work history. The team acted as... View Details
      Keywords: by Kara Baskin
      • Research Summary

      Management Control Systems in Multiunit Companies

      By: Tatiana Sandino

      Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details