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- All HBS Web
(1,753)
- People (3)
- News (622)
- Research (841)
- Events (2)
- Multimedia (2)
- Faculty Publications (85)
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- 07 Feb 2005
- What Do You Think?
If You Blink, Will You Miss?
Summing Up The blinkers commenting on this month's column have it. But not without some strong caveats. All of which raise added questions. But what did you expect? Most readers and non-readers of Malcolm Gladwell's book, Blink: The Power of View Details
Keywords: by James Heskett
- 12 Aug 2002
- Op-Ed
Using Big Business to Fight Poverty
among those who think they have nothing to lose. Western governments have also come to appreciate that the world's financial system, which came close to meltdown on several occasions in the 1990s, depends on political stability to sustain... View Details
Keywords: by George C. Lodge
- 06 Mar 2013
- What Do You Think?
Who Should Manage Our Work Time?
CRM and voicemail systems Technology can scale human efficiency, but only up to a point." Ganesh Ramakrishnan added, "The technologies to communicate, collaborate and access infinite information have evolved and spread much... View Details
Keywords: by James Heskett
- 05 Apr 2004
- What Do You Think?
Should We Brace Ourselves for Another Era of M&A Value Destruction?
Summing Up In the end, M&A is about buying more volume. It is a flawed process, invented by brokers, lawyers, and super-sized, ego-based CEOs." With this comment, Ellis Baxter summed up the thinking of the majority of those... View Details
Keywords: by James Heskett
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
capturing and disseminating knowledge than had previously been the norm. For example, although NASA implemented a "lessons-learned" IT system in 1995, a 2001 survey found that only a quarter of its managers contributed to the... View Details
Keywords: by Sean Silverthorne
- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
strokes" to quickly mobilize the organization, with initiating a "long march" that changes systems and habits. Leaders must start by building credibility and confidence in the organization through small wins. This can occur... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
market for any electronic product. Historically, Apple was trying to sell to its installed base of Mac users, and that base has never been large enough to amount to a hill of beans. Q: What do you think of what Jobs calls the BMW strategy... View Details
Keywords: by Sean Silverthorne
- 15 Sep 2016
- Research & Ideas
Political Dysfunction Makes America Less Competitive
The American economy is a mess, and our broken political system is largely to blame, according to a Harvard Business School US Competitiveness Project report released today. Harvard’s Michael E. Porter, Jan W. Rivkin, and Mihir A. Desai... View Details
Keywords: by Dina Gerdeman
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
again, no one apologizes for this-is that patients can't choose their caregivers. They will get a Mayo Clinic diagnosis, and they will get it quickly, but it may not be a diagnosis from a specific, renowned doctor X. The system has been... View Details
- 05 May 2003
- Research & Ideas
What It Takes to Restore Trust in Business
a massive scale," he warned. "I don't think many of us think this is a very good system if this is a good way to handle it, to hand it over to trial lawyers. But that... View Details
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
leaders were trained, sophisticated strategic-planning systems were supposed to help senior managers decide which businesses to grow and which to harvest. 1 Unfortunately, all the planning and investment were unable to stop the... View Details
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris Christie withdrew his state from the Regional Greenhouse Gas... View Details
- 25 Sep 2000
- Research & Ideas
More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry
potentially serious drawback threatened to stand in the way of further progress. As HBS Dean Kim Clark, and his colleague, Professor Carliss Baldwin, write in their new book, Design Rules: The Power of Modularity, Volume I (The MIT Press),"The support of older... View Details
- 12 Oct 1999
- Research & Ideas
Value Judgments: Business Ethics Across Borders
part of the inauguration of the HBS Asia-Pacific Research Office. "In order to be effective, they must find ways to deal with differences in how people think about matters such as authority, fairness, responsibility, and even the... View Details
Keywords: by Judith A. Ross
- 25 Apr 2000
- Research & Ideas
Adjusting the Fit for Government
committing to "the righting of past wrongs." "Africa is extremely poor," Donovan said. "And in South Africa there has been discrimination against blacks — who were left without skills and without an ownership in the economy. If you create a... View Details
Keywords: by Martha Lagace
- 17 Jan 2008
- Research & Ideas
If Marketing Experts Ran Elections
in November. While 20 percent of U.S. adults are political junkies, the rest can't spare the time, don't think their vote will matter, see no important differences among the candidates, or are turned off by the electoral process and... View Details
Keywords: by John A. Quelch
- 12 Aug 2014
- First Look
First Look: August 12
notably higher entry rates and increases in plant productivity. These results are not present for districts located on another major highway system, the North-South East-West corridor (NS-EW). Improvements for portions of the NS-EW system... View Details
Keywords: Sean Silverthorne
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
technologies is particularly great" for GM. 77 One way GM is attempting to become more like Dell is by selling cars online. 78 Toward the end of 2000, GM began testing its consumer Web site, GMBuyPower.com, to bring customers online to purchase cars. The online... View Details
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
network effects allow platforms to grow exponentially, attracting ever more users and partners and eventually crowding out competitors. 3. Think like a sandwich From the computer keyboard and user interface to the smallest circuit,... View Details
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
payoffs will be over a much longer term than in the traditional business. But even when he's creating a new team to pursue breakthrough growth, Urquhart is thinking about how he will consolidate it with the core business. In the case of... View Details
Keywords: by Paul Michelman