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Show Results For
- All HBS Web
(906)
- News (128)
- Research (671)
- Events (6)
- Multimedia (5)
- Faculty Publications (366)
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
wait for care. Patagonia lists the suppliers for each item on its website, while Southwest Airlines’ “transfarency” campaign pledges to save customers from hidden fees. After all, customers are already turning to Google searches and... View Details
Keywords: by Danielle Kost
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
as technology suppliers and innovators in their own right. When facing a decision to adopt an innovation platform and join the ecosystem, complementors must trust someone else’s technology (the platform) to develop their own new product... View Details
Keywords: by Martha Lagace
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
identified several important customers, however, who actually preferred suppliers capable of establishing a long-term relationship based on value added, rather than offering the lowest price on individual projects. Rockwater decided to... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 04 Jul 2005
- Research & Ideas
Should You Outsource Your Marketing?
benefit considerably by outsourcing, for example, analytical functions to qualified suppliers if those skills are lacking in-house. But some aspects of marketing are less amenable to outsourcing—those that directly drive marketing... View Details
Keywords: by Poping Lin
- 26 Jul 2011
- First Look
First Look: July 26
threat responses and their implications for research on identity dynamics within organizations. Working PapersThe Impact of Supplier Reliability Tracking on Customer Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole... View Details
Keywords: Sean Silverthorne
Donald H. McLaughlin
McLaughlin spent 55 years with Homestake Mining creating the largest supplier of gold in the United States. An ardent supporter of the gold standard, McLaughlin was equally adept as both a hands-on miner and a college geology professor.... View Details
Keywords: Agriculture & Mining
Charles M. Schwab
Though Bethlehem was originally spun off from U.S. Steel, Schwab positioned the company to become a major competitor of its former parent. Under Schwab’s leadership, Bethlehem was a large supplier for Allied Forces in World War I, filling... View Details
Keywords: Metals
Peter F. Hurst
citizenship forced him to relinquish his business. After the war, Hurst regained control of his business and built it into a full-scale supplier of parts for conveying and moving fluids – often ones that were very dangerous. In the... View Details
Keywords: Fabricated Goods
Melvin H. Baker
With $100,000 in capital, Baker founded the National Gypsum Company with two colleagues in 1925. When he assumed the CEO position a few years later, he led his company from a newcomer in a highly competitive field, making one product in one plant, to a diversified... View Details
Keywords: Construction & Real Estate
- 24 Jul 2012
- First Look
First Look: July 24
Change Authors:Chonnikarn Fern Jira and Michael W. Toffel Abstract Suppliers are increasingly being asked to share information about their vulnerability to climate change and their strategies to reduce greenhouse gas emissions. They vary... View Details
Keywords: Sean Silverthorne
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
that normative or preconceived beliefs about the functioning of the social world may guide social behavior in children. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54387 Coupling Labor Codes of Conduct and Supplier... View Details
Keywords: Sean Silverthorne
Charles S. Mott
Under Mott’s management, the family owned company grew into a key supplier of automobile parts for General Motors. Realizing the great future of the automobile industry, Mott changed the firm’s activity from bicycle wheel production and... View Details
Keywords: Automotive & Aerospace
Langbourne M. Williams, Jr.
After launching a stockholder attack on the management of Freeport Sulphur in 1930, Williams found himself in the CEO position three years later. Under his direction, Freeport experienced a major turnaround in performance and became the premier View Details
Keywords: Agriculture & Mining
Eugene P. Grisanti
Grisanti presided over a decade of consecutive growth in sales and earnings – achieving 12%+ growth rates in a mature market between 1986 and 1995. He secured International Flavors and Fragrances’ position as the world’s largest supplier... View Details
Keywords: Chemicals & Industrial
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
competitiveness of firms in one sector can have implications for the competitiveness of firms in another. Industries and the suppliers of capabilities to the industries need each other. Kill a critical industry, and the View Details
- 05 Oct 2010
- First Look
First Look: October 5, 2010
Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman Abstract To set service levels, firms must understand how changes in service affect customer demand. Supply learning is a process whereby customers use past View Details
Keywords: Sean Silverthorne
- 25 Oct 2011
- First Look
First Look: October 25
Authors:Chonnikarn Fern Jira and Michael W. Toffel Abstract Suppliers are increasingly being asked to share information about their vulnerability to climate change and their strategies to reduce greenhouse gas emissions. They vary widely... View Details
Keywords: Sean Silverthorne
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the companies involved in moving goods... View Details
- Fast Answer
Supply chain relationships
Bloomberg, Capital IQ and FactSet report current and recent supply chain relationships (customers, suppliers, and strategic partners). Bloomberg - To display the suppliers and customers of a company, enter the company ticker... View Details
- 26 Aug 2014
- First Look
First Look: August 26
environmental performance. Several voluntary programs have arisen to encourage suppliers to report this information in a standardized manner, but the information companies report might misrepresent their performance and can thus mislead... View Details
Keywords: Sean Silverthorne