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  • All HBS Web  (1,045)
    • People  (1)
    • News  (187)
    • Research  (677)
    • Events  (13)
    • Multimedia  (3)
  • Faculty Publications  (558)
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  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Serguei Netessine. Himabindu Lakkaraju : Honorable Mention for the Workshop on Trustworthy and Socially Responsible Machine Learning (TSRML) Outstanding Paper Award at the 2022 Conference on Neural... View Details
  • 06 Aug 2019
  • Blog Post

Entrepreneurship and Global Capitalism - Discovering the Business of Storytelling

entirely new.   One of the best parts about HBS is its business history classes. Entrepreneurship and Global Capitalism — better known as EGC — follows different entrepreneurs around the world, one case at a time. What led to success? To failure? What can we View Details
  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

services firms are using digital information about their customers to offer them a whole new range of customized products under the category of fintech. Cities are using data from Google Street View to guide economic development. And companies are finding that in some... View Details
Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

methodologies such as machine learning. We highlight the importance of distinguishing between which customers are at risk and which should be targeted—as they are not necessarily the same customers. We identify trade-offs between reactive... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2024
  • News

The Internet's Next Frontier

web applications "Read-write-own" web (Livestream videos) Users can own digital assets and digital items (enabled by blockchain) Semantic Web, data-driven, more human-like interactivity powered by Al, machine View Details
Keywords: Jennifer Gillespie
  • November–December 2023
  • Article

Keep Your AI Projects on Track

By: Iavor Bojinov
AI—and especially its newest star, generative AI—is today a central theme in corporate boardrooms, leadership discussions, and casual exchanges among employees eager to supercharge their productivity. Sadly, beneath the aspirational headlines and tantalizing potential... View Details
Keywords: Generative Models; AI and Machine Learning; Success; Failure; Product Development; Technology Adoption
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Bojinov, Iavor. "Keep Your AI Projects on Track." Harvard Business Review 101, no. 6 (November–December 2023): 53–59.
  • June 2023 (Revised July 2023)
  • Case

Social Media Background Screening at Fama Technologies

By: Joseph Pacelli, Jillian Grennan and Alexis Lefort
Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture fit. The case opens with Ben Mones, founder and CEO, looking to secure funding from venture firms. He is running... View Details
Keywords: Human Resources; Recruitment; Retention; Selection and Staffing; Organizational Culture; Talent and Talent Management; AI and Machine Learning; Social Media; Venture Capital; Entrepreneurship; United States
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Pacelli, Joseph, Jillian Grennan, and Alexis Lefort. "Social Media Background Screening at Fama Technologies." Harvard Business School Case 123-010, June 2023. (Revised July 2023.)
  • October 2021 (Revised September 2022)
  • Case

SmartOne: Building an AI Data Business

By: Karim R. Lakhani, Pippa Armerding, Gamze Yucaoglu and Fares Khrais
The case opens in August 2021, as Habib and Shahysta Hassim, husband and wife co-founders of the data labeling company SmartOne, contemplate the strategy of the high growth company. Between 2016 and 2021, SmartOne had kept doubling its size every two years and now,... View Details
Keywords: Artificial Intelligence; Data Labeling; Entrepreneurship; Strategy; Operations; Business Model; Growth Management; Growth and Development Strategy; AI and Machine Learning; Africa; Madagascar; Europe; France; United States
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Lakhani, Karim R., Pippa Armerding, Gamze Yucaoglu, and Fares Khrais. "SmartOne: Building an AI Data Business." Harvard Business School Case 622-059, October 2021. (Revised September 2022.)
  • 01 Jun 2023
  • News

From Big Pharma to Startup

diagnosis and treatment with genomic sequencing and machine learning to solve antibiotic resistance Nix—develops biosensors that analyze electrochemical biomarkers to deliver health and wellness data to... View Details
Keywords: April White
  • 14 Mar 2023
  • Blog Post

How I Spent My 2+2 Deferral: Dyllan Muller

Associate Scientist at Unilever’s Personal Care R&D site in Trumbull, Connecticut. There, I did computational chemistry research and machine learning modeling to find new active ingredients for skincare... View Details
  • 22 Dec 2022
  • Blog Post

TOP 10 MBA VOICES BLOGS OF 2022

problem in 2016 was autonomous vehicles and I was fortunate enough to join Ford as a Machine Learning Researcher. I wrote software, generated intellectual property, and talked about autonomous vehicles in... View Details
  • April 12, 2023
  • Article

Using AI to Adjust Your Marketing and Sales in a Volatile World

By: Das Narayandas and Arijit Sengupta
Why are some firms better and faster than others at adapting their use of customer data to respond to changing or uncertain marketing conditions? A common thread across faster-acting firms is the use of AI models to predict outcomes at various stages of the customer... View Details
Keywords: Forecasting and Prediction; AI and Machine Learning; Consumer Behavior; Technology Adoption; Competitive Advantage
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Narayandas, Das, and Arijit Sengupta. "Using AI to Adjust Your Marketing and Sales in a Volatile World." Harvard Business Review Digital Articles (April 12, 2023).
  • Research Summary

Overview

By: Ashley V. Whillans
Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

Airbnb began offering a free tool to help all hosts set reasonable rates. The real-time, “smart pricing” program uses machine learning to automatically adjust the property’s nightly fees by considering a... View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 07 Aug 2013
  • What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

contradictory to sound judgment. It only emphasizes it . Judgment is an encapsulation of all those elements data, facts, processes, etc that go into decisions from which we have learned in the past." Joe Schmid said: "Our... View Details
Keywords: by James Heskett
  • 01 Dec 2022
  • News

Action Plan: To the Letter

most of his career in travel and in private equity. In 2019, the private equity firm HGGC acquired Monotype for $825 million and recruited Chacko in 2021 to run it. At Monotype, he learned to view type differently—and he also helped the... View Details
Keywords: April White; design; typography; change management; leadership; Special Design Services; Professional Services
  • Web

Software Tools - Research Computing Services

below: Git and GitHub Julia Jupyter Notebooks Machine Learning frameworks (Tensorflow, PyTorch, Keras, OpenCV) R and Python Rclone to sync files to/from cloud storage services (e.g. OneDrive, DropBox, Google... View Details
  • Web

Scaling Work - Research Computing Services

can be run in parallel ....and are often used for Machine Learning types of'embarrassingly parallel' tasks (== a huge task can be broken down into many smaller ones that are completely independent of one... View Details
  • 01 Jun 2022
  • News

A Sustainable Solution for Fashion

Ferdinand Stockmann (MBA 2021), who previously worked at Boston Consulting Group and has a background in the technical side of supply chain management, created Syrup Tech, a predictive software that drives inventory excellence, powered by View Details
Keywords: April White
  • October 2019
  • Case

Leading Bank Leumi into the Future

By: Joshua D. Margolis, Allison M. Ciechanover, Nicole Keller and Danielle Golan
An unlikely but highly effective leader of a traditional bank, Rakefet Russak-Aminoach, simultaneously leads a classic change effort and an unconventional effort to innovate. She focuses her initial energy on making the bank more efficient in the face of industry... View Details
Keywords: Mobile Banking; Digital Banking; Fintech; Startup; Financial Services; Artificial Intelligence; Innovation; Efficiency; Organizational Change; Personal Development; Female Ceo; Banks and Banking; Mobile and Wireless Technology; Leadership; Organizational Change and Adaptation; Innovation and Invention; Disruption; Information Technology; Opportunities; Performance Effectiveness; Personal Development and Career; AI and Machine Learning; Financial Services Industry; Banking Industry; Israel
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Margolis, Joshua D., Allison M. Ciechanover, Nicole Keller, and Danielle Golan. "Leading Bank Leumi into the Future." Harvard Business School Case 420-063, October 2019.
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