Signals - Publications - Faculty & Research

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

prevalent in organizations. ... How easy it is for a boss to send a powerful signal that a worker should be quiet. —Leslie A. Perlow Silence often starts when we choose not to confront a difference. Given the dissimilarities in our... View Details

Keywords: by Leslie A. Perlow

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

society, it’s not my problem.’ It is your problem as a leader. You need to take steps to make sure you're contributing to solutions rather than to problems.” You Might Also Like: How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels Gender Bias Complaints... View Details

Keywords: by Pamela Reynolds; Technology; Travel

01 Jun 2004
News

Working the Street

Stripped to the waist in a clinic examining room, Mike, a burly white guy in his late 30s, is an illustrated man. His arms, chest, and neck are a tattooed maze of letters, numbers, and designs signaling his allegiance to the Aryan Nation... View Details

Keywords: Garry Emmons; tattoo; removal; program; Justice, Public Order, and Safety Activities; Government

01 Dec 2022
News

My First Job

Edited by Jen McFarland Flint; illustrations by Ross MacDonald Here’s the humbling truth: no matter how high your career soars, how many awards you win or companies you sell or differences you make in this world, everyone has to start somewhere. And in those first... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

01 Nov 2019
What Do You Think?

Should Non-Compete Clauses Be Abolished?

commented that, “When a non-compete clause is required it can signal a lack of trust If your ethics are being questioned the time of hire, question the company ethics.” This may help explain why RCD said that, “I have walked away from... View Details

Keywords: by James Heskett

04 Apr 2023
Blog Post

Maersk’s Journey to Decarbonize Shipping

e-methanol) by buying 19 massive ships that will be powered on green methanol over the next three years. This sends a signal to suppliers to develop more of the fuel by guaranteeing that they will purchase it. One of our speakers... View Details

17 Aug 2021
Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

human driving but not others, such as sending a more explicit signal that the AV is about to stop. “The solution is not to make AVs quickly accelerate through a crosswalk, as humans often do,” says De Freitas. More broadly, although... View Details

Keywords: by Michael Blanding; Auto

24 May 2022
Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

identities in their emails, city councilors were about 25 percent more likely to respond to the queries than when they didn’t. In a second study, about 1,200 undergraduate students received a request for research help from “Demarcus Rivers,” a fictitious graduate... View Details

Keywords: by Pamela Reynolds

Web

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1) - MBA

accepting that it is who you are, and seeing how far you’ve come. Jerome Fulton, Jr. , Class of 2023 Being a first-generation college student is a badge of honor. It signals that I am the first person in my family to become formally... View Details

Web

Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity

Action Plan Attract additional Black talent to all parts of the HBS community. HBS is a partnership among faculty, students, staff, and alumni. We will take direct action to attract Black talent to all four parts of this partnership more fully. This work will both... View Details

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

question: The data and analysis in the latest IPCC report amplified the reality that climate change is widespread, rapidly intensifying, and attributable to human activity. It also signaled both a responsibility and a real opportunity to... View Details

22 Feb 2022
News

New Urban Order

next five years. “Imagine if we can go from coast to coast with autonomous trucks in two days.” “Imagine if we can go from coast to coast with autonomous trucks in two days.” TuSimple’s solution fuses camera, radar, lidar, and other sensor View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

be designed, it does not ignore the important role that exports play in the growth process. And there is also a significant overlap in terms of the individual policies that are suggested. Exports are an important diagnostic tool that can help View Details

Keywords: by Christian Ketels

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

opposed to blindly continuing on a path when all the signals in your competitive environment suggest you need to change course. When I've looked more carefully at why companies fail, oftentimes they see a problem but their structure gets... View Details

Keywords: by Michael Blanding

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

the brand logo’s “M” apart to signal social distancing. "Nearly a quarter of brands have gone dark, pausing all of their paid marketing communications for the first and second quarter of the year." Many other Chief Marketing... View Details

Keywords: by Jill Avery and Richard Edelman

21 Feb 2019
Blog Post

Machine Learning and Behavioral Economics

more – we can understand each person’s baseline health, making it easier to detect signals of disease before they fully manifest themselves. It’s a proactive versus reactive approach.” Applying a general management perspective to machine... View Details

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

signals and quickly adapt their activities to newly emerging information. They actively cooperate with external stakeholders (including, in some instances, their competitors) to pool and disseminate information and safeguard the stability... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

06 Aug 2019
Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

and the Pepsi logo, which you would never see in Atlanta any other time. So, that was a very interesting move. Kenny: But does that signal something bigger? Is there kind of a trend moving in the opposite direction? We're in this period... View Details

Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting

13 Sep 2021
Research & Ideas

Science: The Unlikely Frontier for New Business Ideas

curate and share knowledge between the corporate and academic worlds better, so that managers don’t have to decipher the ever-expanding corpus of journal articles, Krieger says. “Managers need more than just a search engine for scientific articles; they need maps and... View Details

Keywords: by Avery Forman

20 Feb 2017
Research & Ideas

Having No Life is the New Aspirational Lifestyle

and both were rated above Trader Joe’s. “Whole Foods may be the more luxurious experience, but Peapod signals your time is so valuable you can’t afford to waste it,” says Keinan. In another study, a woman wearing a Bluetooth headset was... View Details